bluefly return address

But this has been the worst, worst experience ever! As of today, it's been over 10 "BUSINESS" Days after the return package arrived to their Return Center, and I still haven't received my credit back to my CC. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I would have exchanged them but took the loss for fear the 8 1/2 may be too small. Bought a couple pairs of pajamas and Bluefly sent the wrong size. Or they must have no one working in their return department, even if there is only 1 person, it should have been done by now. Return time frames may vary and are indicated with each item's description. Terrible attitude, condescending and I will truly never ever ever recommend or use this site again. Enter your registered Bluefly account's email address and click RESET MY PASSWORD. Ordered a pair of 8.5 style and co boots. Structural damage such as broken pieces or major missing items, are handled in various ways depending on the severity. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Mail your return to: BHFO, Inc. Attn: BHFO.com Returns Department 4520 20th Ave SW Cedar Rapids, IA 52404. So why did it show available and make me go through all the forms and payment? Expedited shipping is not currently available for selection. That is not right. their return/repair policy is 14 DAYS which makes sense for returns but repairs? $13.50 $ 13. it does not state under details for several of your designer handbags? It wasn't what I expected (item color didn't look the same on the site and the actual) so I decided it will go back. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. In the event that the Gift recipient does not have a Bluefly account, one will be created by Bluefly upon receipt of the return. Like many others I put into UPS a pair of shoes to bluefly.com on the same day they were delivered. I was searching for a matching sweatpant to a sweatshirt purchased at Marshall's, for a family member. Place the return address on the top left of envelopes. Please note- Outbound shipping charges are not refunded when making a return. Even at a discount bluefly should offer goods as advertised but the customer service person pretty much told me that I should expect to be scammed. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks. Our system prevents prepaid shipping labels and return authorization forms from being created past the returns window. 2. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. When I received my order I was shocked to see two identical pairs of shoes. Returning General Merchandise Bluefly already went out of business, once back in 2019. Christmas came and went! Not cool. Items that have been opened or used will not be accepted for return. the bag indicated is the final sale - no return or exchange. No Exchanges The reason they advised was, "we work so quickly to ship your order" - unless you are delivering my order to my doorstep the next morning and have already sent me tracking information, this is an absurd response. Tip for consumers:Dont Buy unless you plan on keeping it and please dont let your bank flag it for fraud and you place the order again after they fix and they send you 2 of the same thing they going blame you. $195 From $36.99 Save 81 %. I ordered three sweaters and they sent me all three in the wrong size. Find top employees, contact details and business statistics at RocketReach. Pieces sent back after the return period or without original packaging and the security tag attached, will not be refunded. We are a week past Christmas, and I still don't have the gift I paid for. In order to receive your refund, please follow the RMA instructions, package products separately, and apply the appropriate shipping label to each return. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Step 1: If you have an account, please log in and view your order to start your return process. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. It is quite deplorable. I made an order as a guest, without an account. This complaint was posted by a verified customer. For status updates on your scheduled delivery please contact the carrier directly with either your reference or tracking information. Only 30% of 0 complaints were resolved. I hope it's there. Featured review. They wanted $20 to return a $38 dress! They didn't offer me a partial refund and I had to bug them for a return label. Discover deals and discounts on Bluefly at Zulily. To check the status of your order, log in to your account andclick intoyour order to see shipment status & tracking details. Man oh man, this could have been a really nice shopping experience. International Returns How do i know if an item is new, used etc? I will never place an order with this company again. *Important Note: Late returns will not be accepted past their indicated returns period and no refund will be issued. I got sucked into buying a pair of shoes for a gift for my daughter that didn't fit. When I contacted them for the second time about returning and asked they said it is impossible. I received an email indicate that return will be credit within a 10 days period. I contacted mutliple times on emails and chatted to two different representatives- one said 'warehousing issues' and the other just kept going around in circles. With 3000+ brands, Bluefly is the online shopping destination for the style obsessed, shop designer styles from Prada, Gucci, Dior, Valentino up to 70% off Bluefly refuses to let me return one of the orders. I contacted bluefly so they can honor my original price and they wouldnt. Chris even shouted me. If you checked out as a guest, you can view your order status by clicking "View Your Order" on either your order confirmation so shipping confirmation emails. Product on Bluefly are available in very limited quantities for only a short period of time. Get started - it's free. Then I called my bank and they confirmed that Bluefly charged me twice. I seriously regret ever arriving on this site. Duties And Taxes Refund Absolutely the worst company to deal with. Please reconsider shopping here to avoid hassle. Could not get a return label and no phone number on their site. Shop designer styles from Valentino, Gucci, Prada, Jimmy Choo & many more at a great discount. Please rest assured, we offer only the best brand names and highest quality goods. Enter your registered Bluefly account's email address and click RESET MY PASSWORD. I believe all this is done on purpose to limit returns. Veja V-12 Leather Sneaker. I can't reach their phone line. Yep, they wanted that much money to return the item! Pieces sent back after the return period . Customer Service will respond to your email as soon as possible. We conducted a search on social media and found several negative reviews related to Bluefly. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Quick facts: Is Bluefly Legit. SAFETY NOTICE: ComplaintsBoard has analyzed Bluefly and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 94%. Bluefly ranks 14th among Designer Clothes sites. Please contact us if you have any questions prior to placing your order. Please Make Sure That The Carrier Scans Your Return Package And Provides A Receipt. I purchased shoes from them, didn't like them. If you wish to have the refund processed back to the Gift giver, click the box to Credit back to the Gift giver.. It didn't occur to me to check their exchange policy beforehand. Bizrate Page: http://ow.ly/N8PkJ On top of it - the customer service was some of the worst I've experienced. Please be sure to follow the directions given for each product you are trying to return. I have a slightly different concern but is also about Bluefly and returns. Thanks again. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. From Hudson Jeans, Joe's Jeans, J Brand & More, Must-Haves From Halston, BCBGMAXAZRIA, Iro & More, Shop Wallets, Belts, Hats, Sunglasses & More, Subscribe to getexclusive offers on designerbrands. Hope it was worth it to you, Bluefly. You must log in or register to reply here. Reviewers satisfied with Bluefly most frequently mention free shipping. if the bag is faked or damaged, could i return it back? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Click here to get notifications about new complaints of Bluefly. If you require assistance from one of our fashion-forward Customer Service members at 1.877.BLUEFLY. What is wrong with this company and their inventory. Never shop here, people. Gain trust and grow your business with customer reviews. I assume oh my gosh how much they had to add on the original price to give us this huge discount, something like 100 percent! Once the order has cleared processing, pending availability, and credit card authorization, the delivery company will contact you to schedule a delivery appointment. Bluefly does not sell fake goods and any products not sold as Pre Owned should arrive like new. Pieces sent back after the return period or without original packaging and the security tag attached, will not be refunded. I'm worried now. Return time frames are either 14 days (from the delivery date) or final sale; this is indicated in each item's description located on the product page. FINAL SALE items are not eligible for refund, exchange, or store credit. Be advised that returns must be tendered to the carrier within 7 days of RMA issuance or the package will be returned to you without a refund being processed. W I have not received the product and I wont be able to receive the product. I received them and they were the same color as the original shoes I ordered in the wrong box. Click on the attachment to access the shipping label. When I wanted to return it, they sent me a label, I sent it back and got a .04 credit. $21 return fee!! $630 $169.99 Save 73 %. Bluefly has an estimated web sales of $100M-$250M. Oh, and also they charge $50 for return fees not including shipping. Tip for consumers:Don't buy anything you may want to exchange. All designer handbags and furniture are also considered FINAL SALE. Like the description is not even close. If you have a Bluefly account: Log into My Account. Then, under the Order Status section, find the order for which you want to create a return and click Return an Item.If you do not have a Bluefly account. When a gift is returned, store credit will be issued to the Gift recipients Bluefly account. Never again I hope the pandemic put you out of business I tried to cancel an order they just want to keep your money it was a mistake and it was not my purchase I tried to contact them and they sent me a sorry email I strongly recommend go to a store if you can't see the merchant don't buy from these people online there's no good customer service is horrible. Paid. Very unfriendly customer service and this was my first and last experience with Bluefly. AfterShip Returns Center. The complaint has been investigated and resolved to the customers satisfaction. Return time frames may vary and are indicated with each item's description. Some of the add-ons on this site are powered by. First off they messed up and sent me a wrong item. Wasted my money. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Awful experience. This is the worst website ever! It may not display this or other websites correctly. Order was place in early December, but nothing ever arrived. I sent emails, I called them, I left voice messages. Sorry for the trouble, but why did you not call DHL and have them pick up the package? Now I cannot return it. Instead, I WILL NEVER SHOP FROM THEM AGAIN AND AM ACTIVELY TELLING ALL MY FRIENDS ON FACEBOOK NOT TO SHOP WITH THEM AND I'M POSTING THIS IN AS MANY PLACES ON THE INTERNET AS I CAN. If your package still has not shown up within the 3 business days of the delivery date, please reach out to us at flyrep@bluefly.com and we will look into it for you. Thank you for reaching out to us and we can definitely look into this for you! 3 days later they cancel. However ComplaintsBoard has detected that: Thank you for taking the time to voice your complaint. The Company sells designer and brand name apparel and accessories via its web site, as well as provides fashion tips, trends, and advice. Literally so rude and zero help with my order. Summary. Well, I've ordered several items from Bluefly website and never delivered my stuff! I have ordered a pair of shoes from Bluefly and they charged me twice. Final sale items are excluded and can not be returned or exchanged and all items must be unworn, unwashed and undamaged. We also offer PayPal. Is that what it said on the mailing label attached to the invoice? Products used:None. We understand that there have been growing pains and hiccups like several other retailers sometimes we do drop the ball. Their system shows it has! 2023 Bluefly Write the return address on top left of a label if you're sending a package. They have no phone number and customer service do not respond. I have been a heavy consumer of designer fashion for almost 50 years and believe Bluefly is the worst platform. If I could review zero stars I would. Customers beware before shopping with Bluefly. Overview of Bluefly complaint handling. If you are experiencing issues with the item received, please contact Customer Service for more information at flyrep@bluefly.com. As items may ship at different times, from different fulfillment centers including our marketplace partners, you will receive multiple shipping confirmation emails with an update on each individual item. No complaints from me; cant lie I was nervous seeing all of the negative reviews but my experience was seamless. Apparently, all the other times I called and was told I would get my refund, they were LYING to me, most likely in the hopes I would just get off the phone and forget to check my credit card statement. My Bluefly purse is my favorite. I immediately reached out and there is nothing on their website that indicates this order cannot be modified or canceled after placed. Do not purchase high-end designer goods from this retailer as they do not guarantee authenticity. A shipping confirmation email is sent when all or part of your order is on its way to you. How silly of me to have strayed Bluefly is a bunch of crooks and liars. BBB reports on known marketplace practices. Please note- Outbound shipping charges are not refunded when making a return. Be advised that all returns have a 7 day shipping window from the day the RMA is assigned. In an industry where online shopping is inevitable, there should not be all these fees to return an item because it didn' t fit. Additional comments are also welcome on the authorization form. . About us. Mods: i don't know where to put this, but please move it if necessary. I have now opened a case with PayPal but stay far away from them! Items marked final sale are non-returnable unless otherwise specified in an items details. I should have another day or so to return the item. When I requested a store credit, they said they do not offer those anymore. They did refund me which I appreciate. Bluefly is unable to process your refund if products are returned to the incorrect address. Bluefly demonstrated they dont value their customers and will never shop with them again! The worst! Initiating a chargeback with my credit card company. Tip for consumers:Returns are $20 for a return label. Verification can help ensure real people write reviews about real companies. I did not do anything wrong when I ordered, they shipped the wrong size! The confirmation came through as a size 9 and Bluefly blamed me for their mistake and sent the wrong size despite numerous emails from me asking them to cancel the transaction. Style # [protected] This is fraud. This information can be found by visiting FedEx directly. They provide excellent customer service. There was some difficulty in evaluating or examining the information or data present on the bluefly.com. I wish I knew, and need to find a solution soon. I tried to purchase a pair of Common Project shoes in a size 5. We'll only charge when the product ships to you. Terrible and lazy customer service. At this time, we do not provide return shipping labels for international customers. Contact Customer Service who will need to issue a new return label. I could not find a "forget password" button, so I contacted their support team. They were more expensive because they were a different color. I'm done! Unless otherwise specified in items details, all furniture items are FINAL SALE and cannot be returned. That was not nice. Carrier tracking information will be provided by the carrier once your delivery has been scheduled. If you need the order to arrive sooner, expedited shipping is available at checkout. I have not received the parcel and am out of pocket. Bluefly's headquarters is in Florida, United States of America. The return confirmation page is required for accurate return processing. Thank you for reaching out to us and we hope to hear from you soon. Most orders ship within 24-48 business hours,however shipping may take longer during the holidays. We look forward to hearing from you. Submit a complaint and get your issue resolved. Just let me know if I am wrong. The item you would like to return was shipped more than 23 days ago so on this occasion, we are unable to accept the return. Pay close attention to their return policy. It maybe a pain in the a##. Here is the BlueFly return policy: Returns must be in their original, unused, and undamaged condition with all tags attached and all packaging included. They assured me it would arrive before Christmas. 2023 Trustpilot, Inc. All rights reserved. My bad. Contacted customer service, they said since they got the bag from another company (rue lala), there's no way for them to get the card. BBB is here to help. Customer service was EXTREMELY rude in responses and personally insulted my wife for getting upset after several reasonable requests. If an RMA is not provided with your refund delays can take up to 2 weeks. Now I'm stuck with three ugly sweater and lost $90! Please be sure to follow the directions given for each product you are trying to return. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! If you see a link that says "Click . So I wasnt aware of their fraudulent return policy. As an excuse they offered me a $25 dollar gift card! Please ensure that your return is shipped within the returns policy window which is driven off the original ship date of the order. They just sent me whatever they have available. Find out how we combat fake reviews. I returned a couple of items, it took an extremely long time for the return to be processed, when I finally received my refund, it was for a fraction of the amount due. I have called 4 times now and spoken with someone different every time. That is the only way I can have my money back. 877-258-3359. with a Bluefly rep and they gave me the *** numbers and addresses to . Items will indicate their ship times in each description. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Recently I made an order. I orsered size 8 and receivwd size 5. Shop Handbags, Shoes, Apparel, Accessories & More, THIS ICONIC BRAND IS REPRESENTED WITH GREAT DESIGN & CONTEMPORARY LIFESTYLE, UNSURPASSED CRAFTSMANSHIP & THE SIGNATURE WOVEN LEATHER, AN ITALIAN FASHION HOUSE MADE WITH CLASSIC & ECCENTRIC STYLE, A TOP FASHION BRAND THAT CULTIVATES THE MOST ELEVATED DESIGN OF STYLES, Styles from Gucci, Prada, Saint Laurent, Bottega Veneta, Fendi & More, Step Into The New Season With New Designer Shoes, Gianvito Rossi Ascent 55 Leather Slingback Pump, Dolce & Gabbana Kim Sicily Small Patent Satchel, Bottega Veneta Small Intrecciato Leather Zip Wallet, Stella McCartney Lace up and Monkstrap Women Eco Leather White Blue, Stella McCartney Ankle Boots Women Fabric Black, Stella McCartney Sneakers Women Eco Leather Pink. I eventually sent multiple emails and their response was nasty. We will refund the purchase price less shipping costs. Here is the BlueFly return policy: Returns must be in their original, unused, and undamaged condition with all tags attached and all packaging included. How BBB Processes Complaints and Reviews, BBB Serving Southeast Florida & the Caribbean.
Used Tennis Court Roller For Sale, How To Reverse An Accounts Payable Entry In Quickbooks, Examples Of Bad Mothers In The Bible, Articles B