The next time you complain that your HR team is taking too long with an important problem remember that it could be because of incompetence or it could be because part of their time is spent dealing with someone is mad because they were told to use earbuds not headphones by someone that cant wait 10 seconds for acknowledgment. Boss never asked anyone else for their assessment of my work (like, maybe, the end users?!) <> stream These applications help to submit . Even if they are perfectly normally shaped, if you have TMJ the ear buds will hurt. I beg of you. You have two completely separate problems here. For me, I disliked new rules and methods the most when I didnt understand WHY they were being done because they just felt arbitrary, and in some cases just as annoyed when some option was taken away without alternatives. And if said employee ran to HR rather than discuss the situation with me, I would also (again) wonder why. Aug 29, 2014 at 15:29 . my company decided to close for 2 weeks last year and charged me a chunk of this years PTO for it, what admin assistants really want from their coworkers, should my spouse have to be background checked for my job, one-way video interviews, and more, my boss keeps asking me to do things that aggravate our community partners, update: my employee wastes a huge amount of everyones time with helpful suggestions and questioning, 8 horror stories for Administrative Professionals Day, HR jokes about firing people, I want to stop giving reasons for my time-off requests, and more. JENNIFER!??!?!?!?!?!?!?!?! . Which, they probably are, in the sense youre using the to be focused. Why couldnt it wait until the end of the day to have a meeting to say Okay so starting tomorrow, were going to only use earbuds.. They need to be able to work on issues by balancing most pressing/first come first serve/most complicated. Because they will. Wearing headphones at work can provide an ideal escape and enable deep productivity. And the do not disturb vibe is a bad thing why? MommyMD pretty frequently takes the least charitable interpretation of an employees behavior and comments accordingly. earbuds can be even more irritating, because theyre not as obvious to other people who will often just start talking without realizing that the earbud-wearer cant hear them (I wear giant headphones on the subway SPECIFICALLY as a signal that I am not available to speak. Adults can reasonably differ, even over minor issues. For quite a few folks, the ability to wear headphones without formally requesting an accommodation is actually incredibly beneficial. I dont HR needs to be brought in yet, OP just needs to ask. I think this manager is being needlessly draconian. or maybe employee assumed that the manager was a logically functioning adult who when they DID NOT BAN LISTENING TO HEADSETS ALTOGETHER, made the reasonable assumption that this new rule would take into account that people would perhaps need a transition period of one freaking day and not 10 minutes. I cannot function with one earbud/headphone on. Requiring me to use earbuds would mean that I need to remove my hearing aid. I admit Im taking umbrage at on fleek. Something similar happened to me in an OldJob. That doesnt work for everyone. I most definitely allow over the ear headphones to anyone who wants them. Forget the headphones, I want to know what the expectations are if the employee is working on support issues A, B, and C and someone approaches them about support issue D. Are they expected to drop A, B, and C and start working on D? Oooooh I know I shouldnt pick up on spelling, but the idea of hiring a Dead employee would unnerve me too! *fr! I saw the point up until, earbuds are ok. However you could play music or have talk radio on as long as it didnt disturb the others. (Im super thankful NOT to have an open office. The earbuds vs. headphones thing makes literally no sense for the reason the OP is complaining about. I can really understand the letterwriters pain on that one, actually. And then consult an audiologist to find out if wearing headphones is even a safe solution. I wear headphones not earbuds. OSHA's standard for Occupational Noise Exposure in construction, 29 CFR 1926.52, sets permissible noise exposure limits in Table D-2 and requires the employer to protect employees subject to sound levels exceeding these limits. I came here to say this, too. This. day., without fail, someone else is the throat clearer, someone else eats potato chips and youd swear there was a microphone near their mouth, someone else talks to loudly on the phone, ALL AT THE SAME TIMEand its nearly impossible to concentrate. TL/dr: Youre not going to change DV victims behavior; telling on her will not accomplish OPs desired result. Why is everyone approaching these people for support so often that a 30-second delay for them to take their headphones off has become a problem? CAN she make a policy edict that her preference for earbuds over headphones should be enforced for her team? People look at me strangely when I talk about my injuries. Its absolutely the most counterproductive thing, and is non-negotiable in any way to our supervisor who will get visibly upset if you bring it up. And the other is that you dont have enough staff to get all of your work done. Its also important that we be seen as accessible to the teams we serve, and Im concerned that having big headphones on your ears is compromising that. can we talk about GOOD companies for a change? I use the small earphones, but not the goes-inside-the-ear types that look like plugs. Jeez. There would be a mutiny and certainly an ouster of the CIO. This means theyre all going to need that moment of transitioning their attention/finishing a line or thought, or some people might be so focused it takes them a moment to acknowledge the sudden white noise in the background is actually someone talking to THEM and not just background noise. think about what youre hoping to accomplish with that info. But as employee I wouldnt waste whining to HR about this. But if were in the same common space, ugggggh I do not want to be the only one having to ask for someone elses time while they can just blurt out whatever/whenever at my naked ears. I try to be responsive so I take my headphones off if it even seems like someone is coming to speak to me. Award Score. Maybe I read the question wrong. I get the feeling they had really high turnover. Also, to hopefully forestall going down the thats different, thats a disability route again a) I didnt have a formal diagnosis until two years ago and still dont have formal accommodations at work because b) Ive thankfully had fairly limited exposure to work environments where this is the best way for me to do the sort of work that I do requires a doctors note to protect it from arbitrary managerial whim. If theyre used to using headphones, and you walk in one day and say theyre no longer allowed to with no warning and minimal explanation, you really have to expect blowback and be prepared to defend a significant rule change that will significantly affect the day-to-day work of your staff. Over the ear headphones also enable me to hear more of what is going on around me, thus making me MORE responsive. It could definitely be worth the money if it helps you. Ohit takes them 5 seconds to remove their headphones and that annoys you?? If we do not have enough information, maybe we should not use labels on people, such as , insubordinate , etc. . Im sure there have been plenty of times where people have thought I was being rude when I simply didnt hear them. Its what Ive okd for my team. Most of the time when Im wearing headphones, its because there is so much conversation and noise all around me that I literally cannot hear myself think. Seconded theres probably more going on here than we are being made aware of. I still had sensory challenges in that position but my duties demanded different parts of my brain so I had different needs. Review a 1987 OSHA memo on music headphones. Keep in mind that in an open office environment, noticeable headphones can be an asset. and I had no idea he had that backdoor distorted-information channel going on. Its about the quality of work and its about the quality of life the people who are doing the work have at the office. When establishing your earbud / headphone policy, keep these tips in mind: The key to establishing a solid ears open policy at work is to assess your work environment carefully to find areas that are high-risk areas for injury when a worker is distracted or cannot hear ambient noise. It just wasnt one he agreed with. I would argue that in most workplaces the number of people that have duties that require them to be immediately available for walk-ups is considerably fewer than those that do not. I find this unnerving when I approach either of them and have to wait, and suspect many of my users may feel the same. Most places Ive been that had a ticket system *also* utilized some level of phone support. All Rights Reserved. That is what I would do if I had HR and I felt my boss was trying to take away a necessary tool for me to work for no reason other than what he likes to look at. There are, I hasten to say, plenty of jobs in which drop everything is indeed the expectation, and for good reason. They would still have to take the earbuds out just like taking headphones off. Just because someone is in it support or customer service, it doesnt mean always immediately immediately available, no exceptions. Instead, adults individually determining that (whatever interval; daily, projects time, etc) headphone usage allows for increased concentration and productivity-the cubical equivalent to shutting the office door-allows every one to benefit. If you are thinking of establishing policies that allow music in the workplace, keep in mind the following considerations: Mandating the use of headphones. Id also be documenting in an email how I hope the noise distraction doesnt cause an increase in mistakes (Because it almost certainly will) so the blame ends in the right place. I CANT wear earbuds, as I wear hearing aids instead, and even before I got the hearing aids wearing earbuds was horribly uncomfortable. I find the headphones are useful b/c sometimes people will be coming over, see theyre on, walk away and Ill get an e-mail from that same person a couple of minutes later (this happens @ least once a day). It would be one thing if listening to something to focus was banned for everyone, but only for people who cant use earbuds? Its asking for clarification and mediation. What you seemed to be saying is that you find it hard to believe that anyone would need to wear headphones because you yourself work as an admin, and noise isnt a new phenomenon. You have no way of knowing why she was with him and its frankly none if your business. Man, I missed this one. Id be in defiance over such a stupid and petty rule too. Perhaps theyre using headphones to subliminally prompt the other employees to use the IT helpdesk ticketing system? i?Q;GF+c/Y%xl>h! ;vl\I#;^Z2]o$5&DqW;;;{7rB#:}1[Fx=^[v[iIlBLwg~lv.'r~};Ai^){U|{;n;d?. Ive also had them then need to devote time to intense data entry and the noise of the phones someone else is picking up and the chatter in the office is very distracting, we dont have an office to move them to, so to make their lives easier, they use headphones for that kind of product. Why you need it has exactly no impact on your bosses or coworkers and you do not owe them any more detail than that you need weekly medical time for X number of weeks.
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