Select Windows Update and click on Check for updates. Dave is one of fewer than ten people in North America recognized by Microsoft with the Most Valuable Professional Award for his contributions to the Excel, PowerPoint, and Teams communities. Outdated OS If your Windows is not up-to-date, it may not meet the current system requirements of the latest Webex version. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Yes this is because you are sharing a particular application and Webex is securing information that is not being shared by graying it out to the attendees. 10:25 AM. For instance, if you start a Webex meeting right now, then share a browser window, resize it so it's really small, then check the drop down view that allows you to see what others are seeing, do you still only see the browser window or do you now see that grey background too? Attendees will see your cursor move to the controls and when the controls drop down that part of your slide is covered up with grey rectangles. Unlike Teams or Zoom that offer ways to use PowerPoints Presenter View Preview mode to share your slides with the attendees while you see your notes, this is not possible in Webex. This occurs for every meeting. I know this is an old post, but I just started having this same problem, after the newest version of Webex (today's date 7/30/21). We suppose this happens usually when the meeting is changed (postponed) more then 2 times, however this error happened again on June 1, when the meeting was not rescheduled at all. Introducing
Cookie Notice If you forgot the close the application before beginning, close Webex and reopen it to have the altered settings applied. By default, Windows 7 uses the name of the folder as the share name, but you can change the name by typing a new name in the Share name . workspace. This is your home to ask questions, share knowledge, and attend live webinars. Because Webex uses the screen sharing approach, you may want to consider whether you want to use your desktop as a canvas as explained in this article and video. I Have an issue with my event, when I sharing content or applications . When clicking the Share button, other participants only see a blank grey screen. Learn more about enabling the screen sharing feature in Zoom meetings. Click Repair All to fix issues affecting your computers security and performance. This will work well. Customers Also Viewed These Support Documents. get work done. If this is the case, then make sure that your organization gives you permission to share your Webex screen before making an attempt again. These problems with Webex can make the share screen difficult to use and make you think that it is not working. A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Sometimes the issue occurs due to outdated software versions. Browser settings If youre using Webex on a browser, it is possible that your browser does not support sharing screens natively or some extensions are blocking the feature. Type This PC in the search bar and hit enter. Webex by Cisco is one of the legacy web meeting platforms and that shows in the options they offer presenters for sharing PowerPoint slides during meetings. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Check your internet connection and ensure you have a working and active connection. Does it make a difference if you are the host? Click on Take Control and you will be able to control their screen with your mouse and keyboard. The "share" button is not active, on all sides (all participants) sitting in different places (offices) and cities experience the same problem. Classic screen sharing can be useful if your computer does not support advanced screen sharing or if you're having issues with screen sharing. With Webex Meetings you can choose exactly what you want to shareno more, no less. I have tried to minimize video window and grey box just minimize too, not disappear completely . Reason. View with Adobe Reader on a variety of devices, View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone, View on Kindle device or Kindle app on multiple devices, Known issues and limitations for Webex Scheduler for MIcrosoft Outlook, Enable shared folders and shared mailbox scenarios in an Outlook add-in, Schedule meetings for another host in Microsoft Exchange with the Webex Scheduler. FAQ re Webex Sharing . After that, you will need to make sure that there is a checkmark next to "Cisco WebEx Meetings" under the "Microphone", "Camera", and "Accessibility" permission settings. I have experienced this problem several times - when it happened to me this week, I uninstalled Webex from the program and features menu, then ran the Webex uninstaller file and restarted my laptop to fix it. Without this setting, any motion animations or transitions appear jerky to the attendees. Webex is a powerful video conferencing tool for collaboration. You can try updating your software to see if it fixes the problem. If you have experienced such issues, this article will show you how to fix this issue so that you can share your desktop screen in Webex meetings again. Open a document and edit or mark-up the file together. The view of attendee sees grey on screen in a few points such as the image below. "Share" button at the bottom of your Webex screen (previously greyed out) will now be active. Log out and log back into your Webex account. You can share your content or screen from your: Select to share your screen or application from the list of open applications. Clicking this, will display a . All rights reserved. You have the traditional option to share your entire screen which works the way you expect it to. In the sharing dialog, select the option in the top left corner to Optimize for motion and video. You can try updating your software to see if it fixes the problem. 2023 Cisco and/or its affiliates. ), as soon as you select the "Share Content" . When I as the host shared content, she did not see greyed out windows on my screen. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. (The Webex documentation on sharing content in a meeting is here if you want to learn more about the options.). For example, heres how to update Microsoft Edge to the latest version. Hopefully, one of these solutions has been able to fix the greyed out share screen on Webex. Because the share option might be greyed out due to administrative privileges. App conflict If you have another similar app that is running at the same time and using your webcam, Webex may not be able to share the screen. Select share with. Follow the steps below to allow permission: Select Apple icon in the top-left corner. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. Sometimes Webex permissions can be limited by corporate policies or security software installed on your computer. A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Check your internet connection and ensure you have a working and active connection. This document describes why Webex Scheduler Add-in is grayed out when you create a Webex Meeting in Outlook for Windows. Eliminate distance. His articles and videos on virtual presenting have been viewed over 3.5 million times and liked over 14,000 times on YouTube. For recordings that were created using the WebEx WRF Player or the WebEx Recorder, Player, and Recording Editor, you can use the WebEx Recording Editor to add, delete, or rearrange recorded data. Outdated OS If your Windows is not up-to-date, it may not meet the current system requirements of the latest Webex version. They further stated that the problems started after upgrading to the latest version of macOS. In other instances, you may find that Webex is still using your mic even after the meeting, so visit our guide for some helpful tips to stop this anomaly. 1. Alternatively, you can switch to another browser or the app version to avoid browser limitations that may occur from time to time. Make sure that you have enabled the sharing feature. If you have any browser extensions enabled, try disabling them and then restarting your browser. You need to allow access to share screen in system preferences. Restoro has been downloaded by 0 readers this month. You can minimize this view and drag it elsewhere, but it does not completely go away. Still having issues? All-in-one room devices for video meetings, digital whiteboarding, and content share. You can share your screen and talk to multiple people at once. Then try to log in. The button is in grey and inactive. On the right is the Host computer and on the left is the attendee view. If another application is partially covering up part of the application you are sharing, that portion is greyed out for the attendees [Late 2020 update: With the new version of Webex, a non-shared window on top of a shared window does not cause that part of the shared window to be greyed out.The audience continues to see the full shared window. Technicians working WebEx support lines say they hear some of the same questions regularly. If the share screen becomes active after you have disabled the extensions, you can try enabling them one by one until you find the culprit. Unable to share the screen in a meeting on Mac. I took a side-by-side picture. A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Sometimes the issue occurs due to outdated software versions. In other instances, you may find that Webex is still using your mic even after the meeting, so visit our guide for some helpful tips to stop this anomaly. SPONSORED Sometimes Webex permissions can be limited by corporate policies or security software installed on your computer. Outdated app If youre not running the most recent version of Webex, you may be missing out on important updates needed for the program to function properly. Get outstanding
The attendees see your entire screen but the only visible part is the application you are sharing. If you have two screens (article with options for adding an additional screen) you can use Presenter View in Webex. It's covering up my content. If you have experienced such issues, this article will show you how to fix this issue so that you can share your desktop screen in Webex meetings again. If you have any browser extensions enabled, try disabling them and then restarting your browser. audio, wherever you work. How do I fix the greyed out share screen on Webex? Make sure that you have enabled the sharing feature. For example, heres how to update Microsoft Edge to the latest version. Copyright Windows Report 2023. Conditions: Clients with Microsoft update KB3069392 installed (or KB3124001 from January 2016 that supersedes . I've tried re-installing Office twice and I just now uninstalled and reinstalled Webex. 1 2 comments vtbrian 3 yr. ago Are you the host in these cases? Fix them with this tool: Samsung Tool Pro 44 17 Descargar Para Windows 7 10 8 32 64 Bit, Enable sharing permissions to activate the share screen button. Webex powers a new
But when it comes to sharing your screen, you may encounter a problem: the Share Screen button is greyed out. Still having issues? What do you do if you don't have a second display? Do let us know if you have been able to resolve this issue in the comment section below. Sharing your screen in Webex meetings is a great feature that makes it easier for your team to collaborate during a meeting. Alternatively, you can switch to another browser or the app version to avoid browser limitations that may occur from time to time. If another application is partially covering up part of the application you are sharing, that portion is greyed out for the attendees [Late 2020 update: With the new version of Webex, a non-shared window on top of a shared window does not cause that part of the shared window to be greyed out. If not, one of us should so that it gets fixed. Screen Sharing Option is grayed out. Save information for future commentsComment, Routers Compatible With Windows 10 5 Best Options Of 2023, Sharepoint Edit Web Part Not Allowed How To Enable It. How do I fix the greyed out share screen on Webex. Get more answers to your virtual presentation questions here and get updates of new articles and videos here. Welcome to the Webex Community. If you have experienced such issues, this article will show you how to fix this issue so that you can share your desktop screen in Webex meetings again. I was in a meeting with someone this morning and her WebEx windows were blocking the screen. a. Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here). You select the file from a file explorer style window. b. You need to contact your Zoom admin for assistance to enable it. The only time they are active is when i set my computer to extend the display screen when I'm using a projector. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. This shows in their sharing approach. You may also come across an error where the Webex microphone is not working, so feel free to check out our guide on the same. Webex sharing Grey screen on attendee view. You need to make sure that your meeting is public before you can share it. I have the same issue, when im the host i can share my screen or content without problems, i mean, attendees dont see any gray area, but if Other person share grays areas appear. This is a different approach to switching what content you share with attendees in a meeting. The meeting is private If your meeting is not yet public, the Share button will be greyed out. The Advanced Sharing window appears. Start For Free Do I have control over what I screen share? Welcome to the Webex Community. Email * Trying to figure out why sometimes during a webex session, the Share Content is greyed out not allowing me to share my screen or any windows to other participants.Any ideas? You can try updating your software to see if it fixes the problem. The reason this happens is due to a limitation with Microsoft Exchange and Windows Outlook clients where web-based add-ins like Webex Scheduler are not supported in shared calendar scenarios. Applies to Cisco Jabber for Windows. Scan this QR code to download the app now. - edited Reddit and its partners use cookies and similar technologies to provide you with a better experience. How to Fix It. You can share your screen and talk to multiple people at once. If you get a warning message about the resolution being reduced, I have found that you can safely dismiss it as the quality appears the same in my experience. You need to make sure that your meeting is public before you can share it. Do let us know if you have been able to resolve this issue in the comment section below. She was on a laptop so couldn't move them. Sometimes the issue occurs due to outdated software versions. Additionally, the meeting does not appear on the Host's Outlook calendar. Broken Screen When Attendee is Sharing Desktop, Locate the caret on the right side of the Task Bar. Under Microphone, Make sure your device is unmuted; and. You can minimize this view and drag it elsewhere, but it does not completely go away. How do I fix the greyed out share screen on Webex? Dave is one of fewer than ten people in North America recognized by Microsoft with the Most Valuable Professional Award for his contributions to the Excel, PowerPoint, and Teams communities. Click Start Scan to find Windows issues that could be causing PC problems. The EnableP2PDesktopShare parameter controls whether IM-only screen shares are available. If you're having trouble using a . When sharing content, you can choose to share your screen, or just share a specific application (Word, Excel, PowerPoint, etc. If one application is on top of the other, thats what the attendees see on the screen. You can share your screen and talk to multiple people at once. Unable to Share Screen / Application in a Webex Meeting Troubleshooting Tips : connecting the customer journey and
If you have two windows open for that application, say two PowerPoint files, when you share the PowerPoint application, the attendees will see both PowerPoint windows on the screen. Let teamwork thrive. The attendees see everything on your screen. drmacinyasha 3 yr. ago The "share" button is not active, on all sides (all participants) sitting in different places (offices) and cities experience the same problem. 08-04-2020 He has written ten books and over 600 articles on the topic of effective presentations and his ideas have appeared in publications around the world. Windows not restarting issues can be caused by broken system files, but you can take immediate action if facing this problem. Always look your best! Cisco Webex Meetings. This will ensure that you have the latest version and get rid of the previous one, especially if it was corrupted. If you want to see your notes and not use Presenter View, your best option is to use two screens and run Slide Show full screen on one screen and look at your notes on the other screen in PDF or Word. For example, heres how to. Check for software updates 2. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. Outdated app If youre not running the most recent version of Webex, you may be missing out on important updates needed for the program to function properly. Trying to set up the meeting setting again, to allow everything, but everything is in order, not able to get to this level of settings (if existing). Fix PC issues and remove viruses now in 3 easy steps: update Microsoft Edge to the latest version, How to Format a Write-Protected USB Flash Drive, MSVCP140_APP.dll Not Found? Security permissions If you have not enabled sharing permissions on your PC, the share screen will not be active. App conflict If you have another similar app that is running at the same time and using your webcam, Webex may not be able to share the screen. Call, meet, co-create and
Enjoy video-first meetings with integrated voice, video and screen sharing, that lets you collaborate more effectively with customers, partners, and employees--without the need to travel. This can allow you to use a PDF of your notes on the screen beside the PowerPoint window (article on using this method in Zoom). I personally keep all my Webex events info on one display and the content I am sharing on another. Alternatively, you can switch to another browser or the app version to avoid browser limitations that may occur from time to time. His articles and videos on virtual presenting have been viewed over 3.5 million times and liked over 14,000 times on YouTube. You can also specify segments in the recording, much like tracks on a CD, so that you can quickly navigate to a specific point during playback. Did you get the answer? If you are sharing an audio or video file, skip to . When sharing an application, you need to stop sharing that application if you dont want the attendees to still see it. Some hosts may not allow others to share without giving them the presenter role.
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