For example, you can use the card to pay bills, shop online, withdraw cash at MoneyPass ATMs or pay for everyday purchases. I called because the cardholder agreement clearly said that if there's a dispute due to an error and they needed more than 10 business days that "We will credit the amount you believe is in error while we complete the investigation." Fees apply. You wont be able to sign in during these times despite our earlier warning. American Express Travel Related Services Company, Inc. is licensed as a money transmitter by the New York State Department of Financial Services. as far as googling goes there's no customer service email or live chat option so i'm lost on what to do. The firm also presents adaptable credit cards with competitive rates and additional advantages, such as travel insurance, cashback, and extended warranties. The moment you want something specific, or ask for clarifications, they ask you to call the number on the back of your card. When it comes to handling issues with my Amex account, I almost always prefer using the online chat feature rather than calling. There are a variety of fees associated with the American Express Serve card, depending on how you use the account. I'd say i'm a shy person so its much easier talking to someone online rather than picking up the phone! Quicker to call and get what you need and move on! Customers can call American Express Serve customer service to start the dispute process. You can use this card at other stores and earn rewards for all your purchases. Signed Stranded. However they failed to do so. You can check the status of your bill payment by logging into your account and choosing View all transactions from your primary account once you have finished making your payment. For the Bluebird American Express Prepaid Debit Account, call 1-877-486-5990; For the Bluebird Bank Account, call 1-833-926-3922; You may also write to us at: Bluebird Customer Care. You must have a valid email address. Its free to add money or take money out of your Reserve. You must be at least 18 years old to open an Account (19 in Alabama and Nebraska). Get insights, tools, merchandise and more. Also I think the call center's from another country. Public utilities are subject to forms of public control and regulation ranging from local community-based groups to statewide government monopolies . A user-friendly app and website make keeping track of your finances fairly simple too. I've also discovered that the chat people are not at all familiar with the AMEX products. When she was talking to me I can hear chickens in the background. FCC seriously needs to . Welcome! Access your American Express Merchant Account online. . I've also found that the chat people cannot seem to write a sentence properly. I need my money. If you'd like to inquire about a card or apply for one, simply call (888) 297-1244. You can add up to $2,500 in cash per day and up to $5,000 per month. As an American Express product, your Serve account gives you access to the consistently reliable American Express Customer Service team, with a live person available 24/7 to take your call. Serve American Express Prepaid Debit Accounts (" Serve Prepaid Debit Accounts") are available to U.S. residents who are over 18 years old only (or 19 in certain states) and for use virtually anywhere American Express Cards are accepted worldwide, subject to verification. American Express Serve (Jackson Hewitt Co-Brand). You'll need to. For our top credit cards of the year: Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. Besides limiting how much money you can add to your Serve card, American Express limits what you can spend. American Express Phone Number Call American Express customer service faster with GetHuman 800-528-4800 Customer service Current Wait: 19 mins (15m avg) Free: Skip Waiting on Hold Hours: 24 hours, 7 days; best time to call: 8:30am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Utilize a check to add money using the Mobile App quickly. Mobile check deposit is also free if youve got the American Express Serve app. If you have trouble sticking to a budget, that can be a huge help. Get access to your money up to two full days before your payday with your American Express Serve account. Our staff know the Collection well, so feel free to reach out to us if you need some . This website is using a security service to protect itself from online attacks. Please call . If youre looking to log into your financial bank account,, Read More Alpine bank login online account & customer serviceContinue, In this post, we will show simple steps for Ufone 4G Device Login via the Ufone app, setting up, Read More Ufone 4G Device Login Username, Password & Wifi SettingsContinue, GoAntiquing Dealer Login is a meta product that allows dealers to access detailed instructions on how to login and, Read More Goantiquing Dealer Login, Consignment Shops, Settings AccountContinue, Through the Discover Student Loans Login website, students can manage their loan accounts online. If you choose to pay your American Express credit card via mail, make sure to send it early enough that it will arrive by the due date. Editorial Note: We earn a commission from partner links on Forbes Advisor. A prepaid debit card is an account that allows you to spend only the amount of money that you have loaded into the account in advance. This is a separate account thats linked to your American Express Serve card and its free to transfer money in and out. Corporate Sustainability. How to pay your American Express credit card: read full answer, To pay an American Express credit card bill online, log in to your online account and click on "Payments." American Express is not accepted everywhere because American Express charges merchants higher fees than Visa, Mastercard. American Express Serve Cash Back Learn from this and cancel this before you end up in the same position. Credit card by phone: Call 303-628-6100. The good news is that these fees tend to generally be lower than competitive products and if you understand them and pay attention, you can avoid paying fees completely. Just avoid this company. I've also experienced really lengthy "hold times" for someone to come online. After entering the chosen payment amount, click Pay. Opinions expressed here are authors alone, not those of the bank advertiser, and have not been reviewed, approved or otherwise endorsed by the bank advertiser. But a few moments later, he typed in: "But call this number to be sure -- I don't want you to be disappointed later.". Its useful for canceling cards, and even for asking whether youve had a particular card in the past (since all sign-up bonuses are once in a lifetime now). as far as googling goes theres no customer service email or live chat option so im lost on what to do. You may effortlessly manage your Account while on the road, wherever you are. Her passion lies in showing families how to travel more while keeping their savings and sanity. Money may be easily added directly to your mobile device with Mobile Check Capture. (Fee varies by retailer. It's a inside job and I will never use them or Jackson hewitt again. Their names are on them. The line is open from 6 a.m. to 2 a.m. They don't care. Finish. Box 650448 Dallas, TX 75265-0448 #withAmex American Express Serve FREE Reloads It is common for some problems to be reported throughout the day. Bask Bank Review: My Go-To Savings Account. The whole damn refund. List of Credit Card Companies & Major Cards. American Express Serve Cash Back earns unlimited 1% cash back on all purchases in store or online. Select the payment to view the status. You can add up to $100,000 a year to your American Express Serve account using: Direct deposit is the easiest way to get paid if your employer offers this service. This is not the card to use in my opinion. Information on WalletHub Answers is provided as is and should not be considered financial, legal or investment advice. Your account can be funded in a variety of ways. This makes retailers like Costco, independently owned boutiques, and many family stores shy away from accepting your American Express card. With the ability to earn between 5% and 22.5% cash back, the can net you some serious savings on your next in-store purchase. Hilton Honors American Express Card. She believes conscious consumption is everyone's responsibility and that all content deserves integrity. Its easy to add money to your card using mobile check deposit. . When will store closing sales start? There's no charge for card replacement for any reason. The fee for cash reloads varies by retailer but its never more than $3.95. You can email the site owner to let them know you were blocked. I called customer service and was told the hold would be lifted in 5-8 business days which is ridiculous - why is there a hold when invalid information was entered in the first place? American Express Serve Reloadable Prepaid Debit Card Review. Don't input something there that you want to be able to reference later. If your friends or family members have Serve accounts, you can also use your card to send and receive money with no fee. In person: Bring in a check or credit card to 1600 W. 12th Ave. Denver, CO 80204 You can set aside money to save, pay your bills, deposit your checks and have access to your cash whenever you need it. Join us live on LinkedIn from the American Express Leadership Academy in New York with Heidi Arthur, Chief Campaign Development Officer at the @AdCouncil. American Express Card Customer Care Numbers. These offers do not represent all account options available. The is your typical retail store credit card, but with a slight twist. If you are looking for a simple way to handle your money and you dont want to pay the fees associated with a traditional bank, the American Express Serve Reloadable Prepaid Debit Card may be just what you need. American Express outages reported in the last 24 hours. Get Started. To stay within the $100,000 annual limit, youd have to average $8,333 in combined spending on a monthly basis. Learn How to Get Started: Mobile App Review your statement balance, increase your credit limit, and replace a Card with ease. Theres also the Bluebird card, which is billed as an alternative to a traditional checking account. See reviews below to learn more or submit your own review. American Express US based customer service number - myFICO Forums - 4268897 Hi Is there a number I can call and talk to an live person here in the US? Well start sending you the news you need delivered straight to you. A prepaid, reloadable debit card called Amex Express can be used almost any place American Express is recognized. The location of your Card details may differ depending on your Card. To activate the online chat function and reach an Amex customer service representative, simply log in to your American Express account and click the blue "Chat" box in the bottom right corner. Contact Us Weve highlighted the ones that we think hold the most appeal for prepaid card users: Itll cost you just $1 each month to maintain your Serve account. Program updates will happen often. | American Express Serve Prepaid Card 2023 Review, Figure Out How Much Auto Coverage You Need, Collision vs. Comprehensive Coverage Options, Ways to Lock in Lower Homeowners Insurance Premiums, How to Choose the Right Life Insurance Policy, Compare the Different Types of Health Insurance Plans, American Express Global Assist travel hotline, $0 Online You can link and transfer money from an external debit card or an American Express credit card to your Account (Cash advance fees may apply for credit card loads). Credit Score ranges are based on FICO credit scoring. They should have a secure website to go to. I had over 274 disputes on my account!!!! Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Unsubscribe easily. I have repeatedly ignored people's rants about losing money that never gets returned for about 10 years as well, but I never had an issue. 1800 419 1120 *. It is not necessary to go to a bank or ATM. The seems appealing at first because of its initial reward earning rate and lack of an annual fee. With direct deposit, employers can electronically transfer your check. 67.205.20.49 Serve American Express Prepaid Debit Accounts (" Serve Prepaid Debit Accounts") are available to U.S. residents who are over 18 years old only (or 19 in certain states) and for use virtually anywhere American Express Cards are accepted worldwide, subject to verification. On the surface, the American Express Serve card and the Bluebird card are very much alike but there are some key differences. All Rights Reserved. If youre trying to ask anything other than a basic question, youll be prompted to answer a security question, so that they can verify your identity. Theres no fee to register online and signup takes just a few minutes. Report Abuse. Education: B.A. To access your Amex online account after that, you must create a new password. As a member of the ConsumerAffairs Research Team, Kathryn Parkman believes everyone deserves easy access to accurate and comprehensive information on products and businesses before they make a purchase, which is why she spends hours researching companies and industries for ConsumerAffairs. Yesterday, I asked the chat rep if I had previously had AMEX Delta Gold or Platinum cards. Contact American Express Customer Service with Questions or Concerns You May Have. Log In Your information is secure. You simply open the app, sign the check, snap a picture of the front and back and submit the transaction. I usually read reviews. This question is about American Express Credit Cards. Along with many of the same advantages as the Serve, the Amex Express Serve card Free Reloads program offers free cash reloads at more than 45,000 locations. Customer service said, "Go back to the store" however Walgreen said they had nothing to do with it. Not available to VT residents. Forgot Login Create an Online Account Replace a Card Confirm My Card See All Personal Cards Open a Dispute Free Credit Score Traveling Soon Chat With Us Please log in using your User ID and Password. Few cents there until they depleted my account into the negative!!!! Get Started Web Multi-tasking online? Know any other ways to contact American Express Serve? The American Express Serve card is a reloadable prepaid debit card that functions similarly to a basic debit card tied to a checking account at a traditional bank. Please enter correct Card ID; Confirm. Online bill pay wont cost you anything to set up or to use. The phone line is available 24/7 and serves existing cardholders. Click it. MyBankTracker has partnered with CardRatings for our coverage of credit card products. They issued no credit. Serve Prepaid Debit Accounts and cards are issued by American Express Travel Related Services Company, Inc., 200 Vesey Street, New York, NY 10285. Serve American Express Prepaid Debit Account:US: Serve Pay As You Go Visa Prepaid Card:US: First Class Mail: American Express, P.O. American Express Serve. For example, adding cash to the card at a participating retailer will cost you up to $3.95 each time. How do I Redeem Membership Rewards Points. This website is using a security service to protect itself from online attacks. The procedure is pretty much the same when you use the American Express, to pay your bill. This is the only one of the three that can be used without incurring a monthly fee if you meet the direct deposit requirements, so it is the best option for someone who is trying to reduce the amount of bank fees that they are paying. This is the worst prepaid card you could get. We value your privacy. Lastly, if you prefer to mail a payment, send a check or money order (but not cash) to: American Express P.O. Once you look at the details of the card, it becomes pretty obvious that the fees you pay when using the American Express Serve Reloadable Prepaid Debit Card will vary greatly, depending on how you use it.