You can alsoview any new or amended termsfor regulated products and services that have been notified to Ofcom. Ofcom rules mean you can leave your provider without being penalised if you're not getting the broadband speeds you were promised when you entered the contract. The following terms and conditions apply to BT Business Total Broadband products (legacy broadband products) (as set out in the terms and conditions) ordered on or before 14 September 2014. Application for Renewal of Cottage - & Small - Scale Industry License. Any amendments to the BT Price List will be published in theBT Price List. All calls or texts charged as per your BT Business Mobile plan. The making and receiving of calls is identical but you have the additional portals and apps available to you. Only available in mainland UK. The EULA constitutes a binding agreement between RingCentral UK Limited (or its designated Affiliate) and you. No, your traditional extensions will no longer work: if you require additional phones to run off of your new digital line, you can purchase an additional handset as an extension to your line for 75 + VAT later if required. The following documents make up your contract for BT Cloud Voice and Cloud Voice SIP-T: - BT Cloud Voice and Cloud Voice SIP-T Schedule to the General Terms; - Presentation Number Service Option Annex to the BT Cloud Voice and Cloud Voice SIP-T Schedule. You will be able to view these terms when you click on your product below. Check if were already working on a problem in your area. The estimates take into account congestion on the network at these times. We've summarised the key changes on the following page, where you can also find a copy of the clause that will be incorporate into our legacy terms for the products listed above.". How to leave Call us on 0800 783 1401 to leave BT. Non-material changes to Purchased Equipment terms effective from 1stJanuary 2021 can be foundhere. BT Business broadband is ideal for businesses who need more from their internet service, such as powering VoIP phone systems, hosting websites, sharing files between locations quickly and securely, or keeping a large enterprise running harmoniously without dips in connectivity. Its very simple, have a look at our deals, enter your address and number if you have one already, and complete the order form. Engineer can refuse entrance onto site if they feel unsafe at any time. The monthly price shown will increase from April 2024 every year by the Consumer Price Index rate of inflation published in January that year plus 3.9%. Your actual broadband speeds depend on a number of factors, including distance from the exchange, your equipment, the quality of your line, the number of people connected at the same time, and whether Wi-Fi is being used. Get Fibre 38 for 19.95/month (was 29.95). The UK's telecoms industry is changing and were moving on to full fibre; this means that the old way to make calls over a traditional phone line must change and soon all calls will be made over the internet. Several factors can affect your speed (such as distance to the street cabinet). If youre staying in your current home and just changing providers, your current provider should allow your landline number to be transferred to a new phone company, as per Ofcom regulations. What's the difference between business compared to residential? Well this is how it's going to work. Connect your people and places with smart solutions tailored to your business. No doubt about it, your current provider (BT) will want you to stay. What is SIP ALG and how can I stop it causing problems? Manage your bill quickly and easily with the BT Business App Download the BT Business app from the App Store or Google Play today, or scan the QR code to download directly. You can also Cease and Re-provide, this could be when you're currently using services that are not yet switchable through the Gaining Provider Led process, and you may or may not wish to retain your number, or you are coming from a Cable Network and do not wish to retain your number. we provide you with a different set of standard terms. BT Sport for business is intended for commercial premises only. The speed ranges we show are estimates based on business peak time between 12.00 and 14.00. Full engineer job list can be found here:BT Expert Setup. Read the BT bundle terms for your broadband service (PDF, 151KB), Your company details - if you are stuck on your business type, we have a help guide to assist, Your contact details for the account and set up, install and deliveries, We may need personal details to carry out credit checks if appropriate, Your payment details which are encrypted securely for your protection. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. Please make sure you have your account number or BT One Phone number to hand, If youre unhappy with any of our products or services, please contact us on ourcomplaints page. However, she would contact the Order Management Department who would attempt to stop the disconnection. There are two supplier switching types: Gaining Provider Led which is what is described above, you provide us with the address and telephone number that you wish to move to BT and we do it all for you. If you'd prefer to write to us, you'll need to include your name, address, account number and mobile number to cancel a mobile account. You can find the Customer Compensation Scheme in Part C of the schedule and this sets out the Service Care Levels that apply to the different Calls and Lines services. we provide you with a different set of standard terms. The alarm companies are now selling systems that do not rely on a traditional phone line, they can run off your internet connection or supply you with a system that runs over the mobile network. Discover solutions that are built for your business, whatever you do. You can do this if the speed of your broadband connection is slower than the minimum guaranteed download speed you were quoted when you signed up to the service. The details of your whole order will be shown. A digital phone line is simply a 'line' to make and receive calls like youve always done, but the technology to do so is via your broadband/fibre connection. Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. If you've been with your current provider (BT) for a while, you might not know what's out there, and you could be overpaying for a slower service. We dont stick to the speed limit. Cancellation fees if you leave your contract early Your first bill will usually have your first full monthly/quarterly charge, with a smaller partial period on top. To substitute a product on your order with a different product, we . Get answers to all your questions here. How do I set the time and date using a System Phone? If you cancel within this time you'll have to pay an early termination charge. How do I set up call divert on my mobile? You can always sign up with a new provider in anticipation of your scheduled end date. 0800 & 0808 - Free from UK numbers Our SME solutions are for you. Get our address to cancel an account. Can I use an EPOS system with a digital line? 4. Please. You may find our old address still referenced in some of the legacy terms below, but please use our new address. Log in to My Account to quickly view and download your bills. Business is unpredictable. Mobile speeds vary by location, coverage and demand. You never know whats going to hit you from one moment to the next. If you're a BT One Phone customer, please go tohow do I cancel a BT One Phone account. What you're charged depends on how long is left to run on your contract. Conditions for BT Business Services CONTENTS Commencement Provision of the Service Regulations and Use of the Service Charges and Payments Changing the Contract Ending the Contract Limitation of Liability Intellectual Property and Confidentiality Data Protection General Terms Definitions COMMENCEMENT I agreed and proceeded to confirm my notice of termination. Conditions for BT Business ServicesPDF 313KB, Conditions for BT OneBill OnlinePDF 103KB, Terms of use for My BT Business AccountPDF 484KB, Service Schedule for My BT Business Account - My Bill and AnalyticsPDF 277KB. Do you get a phone included on traditional phone packages? You can get onto our Wi-Fi as long as you're in one of our Wi-Fi hotspots and your device has wireless internet. Your broadband service is subject to terms and conditions found under the BT Bundles heading athttps://business.bt.com/terms/under the Broadband and Internet dropdown. Most VoIP providers will allow you to move or port your current landline to a VoIP service for a one-time fee. 30-12-2019 BT would rather you stayed, so it's possible you will be offered a discount or an upgraded package as an incentive to remain. For whatever reason, you've decided it's time to move on, so let's get to it. Details for each Calls and Lines Package including: are set out in the relevant Annex and Section 56 of theBT Price List. New customers only. Conditions for BT Business ServicesPDF 268KB, Service Schedule for BT Business Broadband Access ServicePDF 238KB. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. Can't send emails? The contract for customers ordering BT Business Broadband products on or after 15th September 2014 is made up of: the General Terms - which you can find under the General Terms sub menu above; the BT Business Broadband Schedule to the General Terms - you can find the latest terms below. Suitable EE 4G network coverage (as advised by BT), Smart Hub 2 router and Hybrid Connect devicerequired. I'm having problems with Cloud Voice Express, what can I do? We'll need to ask you some questions to verify your identity, so please have youraccount number ready when you call, youll find this on your bill. However, if you move out of the allocated exchange area, we can supply you with a digital solution to ensure you keep your number and never face this issue again. Always send hardware like wireless routers back by recorded delivery, to ensure theyre received safely. No, you are free to purchase your own phone. To add an extra product to your order, you will need the product in your basket first. If BT want to get paid up to date they can contact me in the next 24 hours. The following documents make up your contract for BT Business Mobile Service: - the schedule and annexes that you can find below: - BT Business Mobile Schedule to the General Terms; - BlackBerry Annex to the BT Business Mobile Schedule - this applies if you have ordered BlackBerry Enterprise Server, BlackBerry Enterprise Service 12, BlackBerry Internet Service and BlackBerry Enterprise Server Express; - On Site Transmission Equipment Annex to the BT Business Mobile Schedule - this applies if you have ordered any On Site Transmission Equipment; - MobileIron Services Annex to the BT Business Mobile Schedule - this applies if you have ordered any MobileIron On-Premises Services or MobileIron Cloud Services: - any Statement of Requirements where you have ordered On Site Transmission Equipment; - If you have received a Charges Schedule at:General Terms on Global Services, - If you have not received a Charges Schedule at: General Terms dropdown above, Main Conditions Conditions for BT Business ServicesPDF 174KB, BT One Phone SME Schedule to the General Terms for Customers joining and resigning from 1 April 2021PDF 430KB, BT One Phone SME Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021 PDF 426KB, SIP Networks Annex to the BT One Phone SME SchedulePDF 156KB, Convergence Services Annex to the BT One Phone SME SchedulePDF 154KB, BlackBerry Annex to the BT One Phone SME SchedulePDF 165KB, MobileIron Cloud Service Annex to the BT One Phone SME SchedulePDF 169KB, One Phone Portal Annex to the BT One Phone SME SchedulePDF 157KB, Onsite Mobile Networks Annex to the BT One Phone SME SchedulePDF 148KB, Private Voice and Data Extra Annex to the BT One Phone SME SchedulePDF 157KB, Signal Assist Annex to the BT One Phone SME SchedulePDF 143KB, Recording Extra Annex to the BT One Phone SME SchedulePDF 158KB, Mobile Data Source Management (Jamf) Annex to the BT One Phone SME Schedule PDF 251KB, BT One Phone (this may be referred to as BT One Phone Corporate), BT One Phone Schedule to the General Terms for Customers joining and resigning from 1 April 2021PDF 433KB, BT One Phone Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021PDF 428KB, SIP Networks Annex to the BT One Phone SchedulePDF 156KB, Convergence Services Annex to the BT One Phone SchedulePDF 154KB, BlackBerry Annex to the BT One Phone SchedulePDF 166KB, MobileIron Cloud Service Annex to the BT One Phone SchedulePDF 170KB, One Phone Portal Annex to the BT One Phone SchedulePDF 157KB, Onsite Mobile Networks Annex to the BT One Phone SchedulePDF 148KB, Private Voice and Data Extra Annex to the BT One Phone SchedulePDF 158KB, Signal Assist Annex to the BT One Phone SchedulePDF 144KB, Recording Extra Annex to the BT One Phone SchedulePDF 158KB, Mobile Data Secure Management (Jamf) - Annex to the BT One Phone Schedule PDF 251KB, Service Schedule for BT One PhonePDF 436KB, Annex to the Service Schedule for BT One Phone BlackBerryPDF 331KB, Annex to the Service Schedule for BT One Phone MobileIron Cloud ServicePDF 331KB, Annex to the Service Schedule for BT One Phone for the BT One Phone PortalPDF 289KB, Annex to the Service Schedule for BT One Phone BT Signal AssistPDF 278KB, Annex to the Service Schedule for BT One Phone Recording ExtraPDF 210KB, Annex to the Service Schedule for BT One Phone Onsite Mobile NetworkPDF 305KB, Annex to the Service Schedule for BT One Phone Onsite SIP NetworkPDF 305KB, Annex to the Service Schedule for BT One Phone Private Voice Extra and Private Data Extra]PDF 395KB, BT One Phone - Flexible Caller Line Identity (CLI) Extra Order FormPDF 290KB, Mobile Service (Business) - On or after 1st August 2016, BT Business Mobile Schedule to the General Terms for Customers joining and resigning from 1 April 2021PDF 297KB, BT Business Mobile Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021PDF 295KB, BlackBerry Specific: Annex to the BT Business Mobile SchedulePDF 168KB, On Site Transmission Equipment: Annex to the BT Business Mobile SchedulePDF 174KB, MobileIron Services Specific Terms and Conditions: Annex to the BT Business Mobile SchedulePDF 173KB, BT Mobile Manager:Annex to the BT Business Mobile SchedulePDF 159KB, Mobile Data Secure Management (Wandera)PDF 245KB, Solution Terms for 4G Office Signal AssistPDF 163KB, BT Field Force Automation Purchased Equipment and Software SchedulePDF 206KB, BT Field Force Automation Support Services AnnexPDF 183KB, Conditions of Sale - Mobile DevicesPDF 283KB, Conditions of Supply (where Customer applies to a third party finance house or other third party for financial facilities) Mobile DevicesPDF 121KB, Conditions for the Provision of Devices for Customer EvaluationPDF 119KB, Service Schedule for BT Mobile Device, Application, Content and E-Mail ManagementPDF 268KB, Appendix to the Contract for BT Business Mobile ServicePDF 224KB, Appendix to the Contract for BT One Phone ConnectPDF 379KB. So very disappointed. The updated terms will be published below on 1 June. You will be able to view these terms when you click on your product below. If you cancel the Complete Wi-Fi add-on under the Complete Wi-Fi Guarantee, your BT Broadband plan will continue unaffected. This is usually required as a lump-sum payment before youre allowed to leave. We're updating the BT General Terms and the following product terms: BT Business Broadband, Calls and lines, BT Cloud Phone, BT Cloud Work, BT Cloud Voice Express, BT Business Mobile and BT One Phone. The Complete Wi-Fi Guarantee will cover the main building at your site, but will not cover any Broadband faults or any outbuildings or extra sites. EN. If you ordered your BT Business Broadband before 26th November 2018 please refer to the Legacy dropdown below for your terms; Next Day Connection Annex to the BT Business Broadband Schedule; BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms for Complete WiFi and Hybrid Backup for Customers joining and resigning from 28 March 2022(if ordered on or after 28 March 2022) PDF 323KB, Value Added Services Annex for BT Business Broadband, Superfast and Ultrafast SchedulePDF 168KB, Next Day Connection Annex to the BT Business Broadband SchedulePDF 144KB, Please note that the Charges Schedule is no longer used. Please note that supplementary terms are set out in theBT Price Listand they may form part of the contract for the relevant product or service. Subject to having a Cloud Voice Express service with BT. Fortunately (or what I thought at least), my contract was up this month. Your terms for BT Business Mobile Service. Calls to UK landlines and mobiles are free for up to an hour. Wi-Fi calling, next day replacement, 4G & 5G calling. You can change your cookies settings whenever you like by using the 'Cookie preferences' link at the bottom of every page on this website. Managed websites (BT Marketing solutions). Youd need to ensure that any alarm you currently have or intend to purchase is the newer technology and is not dependent on a traditional analogue phone line. 89% UK availability. Free visit is for a 60 minute duration only. Can I run my London Oyster card machine over a digital phone line? The BT customer service agent agreed that the 19th is the best date because it would give me time to delay if there is a problem with the installation of our new service and save paying for two services. Please see minimum guaranteed download speed for more information. 0845 - 5p/min plus your network provider access charge, If youre unhappy with any of our products or services, please contact us on our. BT Global Services Terms and Conditions page, Microsoft Office 365 and Microsoft Office Cloud Services offered by BT, Service Schedule for My BT Business Account BT Business Apps, BT Business Apps End User Licence Agreement, Service Schedule for BT Device Protection by Symantec, Website Builder - Annex to My BT Business Account, Agreement for BT Sport - Commercial Premises (Single Premises), Agreement for BT Sport - Group Commercial Premises (Multiple Premises), BT Sport Commercial Referrer Terms & Conditions, Terms and Conditions for the BarBeats Service, Service Schedule for My BT Business Account - My Bill and Analytics, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms for Complete WiFi and Hybrid Backup for Customers joining and resigning from 28 March 2022, Value Added Services Annex for BT Business Broadband, Superfast and Ultrafast Schedule, Next Day Connection Annex to the BT Business Broadband Schedule, Service Schedule for BT Business Broadband Access Service, Service Schedule for BT Business Mobile Service, Annex to the Service Schedule for BT Business Mobile Service, Service Schedule for BTnet (also marketed as Internet Connect UK), Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) - BTnet Security, Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) - BT Assure DoS, Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) Gigabit Broadband Voucher Scheme, Business Email Lite powered by Microsoft Office 365, BT Business Lite Web Hosting and Business Email Lite powered by Microsoft Office 365, Microsoft Office 365 offered by BT Annex to Service Schedule Service Level Agreement, Contract for BTBusiness Service (BT IP Trunk) - Main Conditions, BT Business Services Telephone Service Phone Calls and Lines (PSTN, ISDN, Featureline, Featureline Compact, Embark and Featureline Corporate) Schedule to the General Terms, Calls and Lines Packages Schedule to the General Terms, BT Business Plan (Customer Based and Lite), Service Schedule for Starter and Professional Packs, Web Hosting & PC Security Bundle Terms & Conditions, Web Hosting with BT PC Security & PC Back Up Bundles Terms & Conditions, Service schedule for Internet Services Bundles, BT Directories / BT Customer street / BT UFindUs migrated to BT Web Starter / BT Web Manager / BT Web Expert, BT Web Basic / BT Web Standard / BT Web Standard Plus migrated to BT Web Starter / BT Web Manager / BT Web Expert, RingCentral Development Platform Annexto the BT Cloud Phone Schedule and Cloud Work Schedule, Cloud Work Contact Centre,Annex to the Cloud Work Schedule, BT Cloud Voice and Cloud Voice SIP-T Schedule to the General Terms, Presentation Number Service Option Annex to the BT Cloud Voice and Cloud Voice SIP-T Schedule, BT Cloud Voice Express Schedule to the General Terms for Customers joining and resigning prior to 28 March 2022, BT Cloud Voice Express Schedule to the General Terms for Customers joining and resigning from 28 March 2022, Main Conditions Conditions for BT Business Services, BT One Phone SME Schedule to the General Terms for Customers joining and resigning from 1 April 2021, BT One Phone SME Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021, SIP Networks Annex to the BT One Phone SME Schedule, Convergence Services Annex to the BT One Phone SME Schedule, BlackBerry Annex to the BT One Phone SME Schedule, MobileIron Cloud Service Annex to the BT One Phone SME Schedule, One Phone Portal Annex to the BT One Phone SME Schedule, Onsite Mobile Networks Annex to the BT One Phone SME Schedule, Private Voice and Data Extra Annex to the BT One Phone SME Schedule, Signal Assist Annex to the BT One Phone SME Schedule, Recording Extra Annex to the BT One Phone SME Schedule, Mobile Data Source Management (Jamf) Annex to the BT One Phone SME Schedule, BT One Phone Schedule to the General Terms for Customers joining and resigning from 1 April 2021, BT One Phone Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021, SIP Networks Annex to the BT One Phone Schedule, Convergence Services Annex to the BT One Phone Schedule, BlackBerry Annex to the BT One Phone Schedule, MobileIron Cloud Service Annex to the BT One Phone Schedule, One Phone Portal Annex to the BT One Phone Schedule, Onsite Mobile Networks Annex to the BT One Phone Schedule, Private Voice and Data Extra Annex to the BT One Phone Schedule, Signal Assist Annex to the BT One Phone Schedule, Recording Extra Annex to the BT One Phone Schedule, Mobile Data Secure Management (Jamf) - Annex to the BT One Phone Schedule, Annex to the Service Schedule for BT One Phone BlackBerry, Annex to the Service Schedule for BT One Phone MobileIron Cloud Service, Annex to the Service Schedule for BT One Phone for the BT One Phone Portal, Annex to the Service Schedule for BT One Phone BT Signal Assist, Annex to the Service Schedule for BT One Phone Recording Extra, Annex to the Service Schedule for BT One Phone Onsite Mobile Network, Annex to the Service Schedule for BT One Phone Onsite SIP Network, Annex to the Service Schedule for BT One Phone Private Voice Extra and Private Data Extra], BT One Phone - Flexible Caller Line Identity (CLI) Extra Order Form, BT Business Mobile Schedule to the General Terms for Customers joining and resigning from 1 April 2021, BT Business Mobile Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021, BlackBerry Specific: Annex to the BT Business Mobile Schedule, On Site Transmission Equipment: Annex to the BT Business Mobile Schedule, MobileIron Services Specific Terms and Conditions: Annex to the BT Business Mobile Schedule, BT Mobile Manager:Annex to the BT Business Mobile Schedule, Solution Terms for 4G Office Signal Assist, BT Field Force Automation Purchased Equipment and Software Schedule, BT Field Force Automation Support Services Annex, Conditions of Supply (where Customer applies to a third party finance house or other third party for financial facilities) Mobile Devices, Conditions for the Provision of Devices for Customer Evaluation, Service Schedule for BT Mobile Device, Application, Content and E-Mail Management, Appendix to the Contract for BT Business Mobile Service, Appendix to the Contract for BT One Phone Connect, Solution Terms for Additional Network Equipment, Solution Terms for BlackBerry for Business, Solution Terms for Lone Worker from EE (Peoplesafe), Solution Terms for Lone Worker SIM Only Service Plan, Solution Terms for Mobile Device Management, Solution Terms for Mobile Secure Data Management (Jamf), Solution Terms for On-site Support (Employees Transferring), Solution Terms for On-site Support (No-Employees Transferring), Solution Terms for Samsung Knox for Enterprise, Solution Terms for Service Relationship Management, Solution Terms for Total Resource (Employees Transferring), Solution Terms for Total Resource (No Employees Transferring), Ofcom General Condition 1.3 Additional Information, For IT Services, these General Terms will apply, IT Services Annex to the Purchased Equipment Schedule, Service Schedule for BT Business Enhanced IT Support Subscription Service, Service Schedule for BT Business Enhanced IT Support Server Subscription Service, Service Schedule for BT Business Enhanced IT Support PC per incident Service, Service Schedule for SAS Support Services, Service Schedule for Phoenix Co-Lo Services, Service Schedule for Phoenix Business Continuity Services, Annex 1 to Service Schedule for IPscape Services, Service Schedule for SecureData Websense Services, Service Schedule for Applicable Hosting Services, Service Schedule for SAS 21CN Migration Service, Service Schedule for BT Cloud Unified Communications, Office 365 Professional Setup Schedule to the General Terms, Intelligent Assets - applicable to orders for the Intelligent Assets Service placed on or after 29 October 2018, Retail Connect Schedule to the General Terms found here, Managed Services Schedule to the General Terms found here, BT Managed Cloud Security (Zscaler) Appendix to the Managed Cisco SD-WAN Annex, Intelligent Connectivity with VMWare Service Annex, Public Guest WiFi Appendix to the Managed LAN & WiFi Annex, Public Guest WiFi Appendix to the Managed SD-LAN Annex, BT Managed Firewall Security Service Annex, Managed Embedded Security Controls Service Annex, BT Managed Endpoint Security Microsoft Service Annex, BT Managed Service Voice - MiCloud UC & MiCloud CC Annex to the Managed Service Schedule, BT Managed Cloud Security (Zscaler) Annex, Internet Out of the Cloud Schedule to the General Terms foundhere, BT Business eSaver Broadband, Calls and Lines, BT Business Hosted VoIP (Enhanced Service), Conditions for BT Business Broadband Advanced Service, Service Schedule for BT Business Broadband Advanced Service, Service Guarantee for BT Business Broadband Advanced Service, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms for Complete WiFi and Hybrid Backup for Customer joining and resigning prior to 28 March 2022, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms for Complete Wi-Fi and Hybrid Backup, BT Business Broadband Schedule to the General Terms, Value Added Services Annex to the BT Business Broadband Schedule, Value Added Services Annex to the BT Business Broadband Schedule (before 10 April 2017), Service Schedule for BT Office Anywhere, Service schedule for BT One Phone Connect, Annex to the Service Schedule for BT One Phone Connect BT One Phone Coverage Solutions, Annex to the Service Schedule for BT One Phone Connect Private Voice Extra & Private Data Extra, Online Starter Kit for Office 365 (On or After 13th July 2015), BT Business IT Site Manager Subscription Service, BT Business IT Support Manager pay per use on-site Service, BT Business IT Support Manager PC Incident Service, BT Business IT Support Manager PC Subscription Service, BT Business IT Support Manager Server per incident Service, BT Business IT Support Manager Server Subscription Service, BT Business IT Manager On-Site Repair Subscription Service, Service Schedule for Microsoft Office 365 Small Business/Microsoft Office 365 Business Essentials offered by BT and Microsoft Office 365 Small Business Premium/Microsoft Office 365 Business Premium offered by BT, Charges Schedule for Microsoft Office 365 Small Business offered by BT and Microsoft Office 365 Small Business Premium offered by BT, Charges Schedule for Microsoft Office 365 Small Business offered by BT, Microsoft Office 365 Small Business offered by BT Annex to Service Schedule Service Level Agreement, Business Circle Complete Terms and Conditions, Blackberry Internet Service (with or without Satellite Navigation) Terms and Conditions, BT Business Mobile Broadband Terms and Conditions, Service Schedule for Voice, Business Circle, Business Circle Complete, Data, Blackberry Services, BT Signal Assist, Service Schedule for BT Business Mobile Broadband, Maintenance of Equipment Service Schedule, Maintenance of Equipment - Customer Service Compensation Scheme Annex, UK Maintenance Service Standard Care, Business Care & Business Premium Care, Conversion Tariff (between ITU-R Recommendation BT.601 (270 Mbit/s) and PAL, Conversion Tariff (between ITU-R Recommendation BT.601 (270Mbit/s) and SDV), Digital Video Broadband (DVB) ASI Non-resilient Service, Digital Video Broadband (DVB) ASI Resilient Service, EPS81, EPS82, EPS83, EPS84 and EPS 98 Services, Facility Line Circuits (1, 3, 5 year Minimum Term contracts only), Netstream Corporate/Enterprise Conditions, NetStream Corporate/Enterprise Schedule 1 - Opening Contract Details, NetStream Corporate/Enterprise Schedule 2 - Opening Inventory, NetStream Corporate/Enterprise Schedule 3 - Record of Contract Changes, Serial Digital Interface (SDI) Access Point, Serial Digital Interface (SDV) Vision Circuits.