E-ZPass Delaware. Please login to access your E-ZPass MA account. Each transponder comes with adhesive mounting strips and easy-to-follow instructions. Then click on the Transponder tab. You can also Mail your transponder to: E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or bring it to a Service Center location. Get an E-ZPass mailed to you. This website is primarily intended as a resource for our staff and member agencies. Have your personal information ready to give to a customer service representative. Why am I charged if my E-ZPass transponder is lost, damaged or defaced? Automatic Replenishment is the most convenient way to maintain funds in your account. Your account number is located on the Patron Account Information Report which you received when you opened your account. Monday through Friday 7AM - 7PM. Your transponder was not read and a photo of your license plate was taken and the license plate is not listed on your account as required. Whether you're a driver or owner/operator, we strive to provide the tools you need to make smart travel choices. You will need to contact your Customer Service Center to assist you in identifying the problem. Please Note: Due to the higher cost of the Flex transponder, users who have not used their Flex transponder for HOV transactions on Express Lanes for a prior twelve month period may be asked to exchange their Flex transponder for a standard transponder (at no cost). Open an account today to become a Road Pro. How much does it cost to open an E-ZPass account? Services such as creating new accounts, adding funds or making changes to an existing account can be provided 24/7 from the comfort of home at ezpassmd.com or via the Interactive Voice Response system, at 1-888-321-6824. Some states like Maryland combine discounts. Customers are responsible for any tolls incurred while the vehicle registration is listed on their account. Download the PA Toll Pay app to manage your account. There are no user replaceable components in your EZPass. To add a rental vehicle, access your account onlineor via our mobile app,PA Toll Pay. In case of loss, a $10 charge will apply for standard transponders and a $20 charge will apply for Flex transponders. Please visit the E-ZPass Locations page on this website for hours of operation. You do not need an E-ZPass Flex if you do not plan to travel on the 64, 66, 95, 395, or 495 Express Lanes with the minimum number of people to qualify for the HOV discount. Before your trip on the High Occupancy Toll (HOT) or the 64, 66, 95, 395, and 495 Express Lanes, it's important that you set your E-ZPass Flex to the correct mode based on the number of occupants that will be in your vehicle when you're driving on the HOT or the Express Lanes. I must be one of the lucky ones. EZPass customers save nearly 60% on tolls. I get an email back welcoming me to my Niagra Mohawk Energy account, but was never able to log in after fully creating the account because the information didn't work in their records. Please, enable cookies in your browser! Kentucky and When prompted, say "Customer Service" then select 1 for E-ZPass and 2 for the Commercial Department (Outside U.S., please call 717.561.1522). E-ZPass Just Got Easier and More Secure! . Do I need to purchase a SunPass PRO if I already have an E-ZPass, E-PASS Xtra or a Uni? While some states use the name E-ZPass for their automated toll system, other states have kept the original name of their system. For instance, New Jersey has a $25 minimum account balance. Heres how to check your E-Z Pass balance and some things to keep when doing so. You will need to visit the website of the agency that issued your account and try to login there. Nothing stops you from having as many E-ZPasses as you want though, if you'd still benefit from them all. That bar code is the tags serial number. Our mission is advanced by fostering community partnerships, offering interactive simulator programs, giving workplace and school presentations, attending outreach events, advocating for traffic safety initiatives, and conducting an annual Distracted Driving Summit. "Nothing stops you from having as many E-ZPasses as you want though, if you'd still benefit from them all.". When you enter the lanes in Ohio, it will count the number of axles associated with the E-ZPass transponder and charge you accordingly. We do ask that you register all vehicles, including trailers and campers, to your account to avoid violations. Maintaining unpaid tolls could risk suspension of a vehicle registration. Its a prepaid account where drivers keep enough funds to cover their toll fare. Can I get a statement to track my expenses? Open a new account or log into your existing E-ZPass account and verify that all of your account information is up-to-date. Customers with rental vehicles should check with the rental company regarding their toll policy and payment options before traveling on the PA Turnpike. Make sure your transponder is mounted in your windshield, drive through a Toll Point and your toll will be deducted from your pre-paid account balance. If you drive the toll roads frequently, we recommend that you contact us or log into your account to increase your Replenishment threshold (low balance) level and replenishment amount to accommodate your average monthly toll usage. Peak period excludes federal holidays. The E-ZPass network currently includes more than 15 states. What are the benefits of Automatic Replenishment? If the required number of people are in the vehicle, and you want to drive on the 64, 66, 95, 395, and 495 Express Lanes for free, you need to switch the E-ZPass Flex to HOV mode before you get on the road. Mail your transponder(s) to E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or bring it to a Service Center location. It's under the section titled "To Reset Your Password." 2023 The Pennsylvania Turnpike Commission. To change your statement delivery preference, please fill out the information below and click on the "Submit" button at the bottom of the page. Customers can add or remove vehicles including rentals with the snap of a photo, update payment information, activate your transponder and review account activity. Maryland E-ZPass and Pay-By-Plate resources for residents, commuters, and frequent travelers, including account registration, discount info, and notice payment. - 200.25. Pennsylvania, The security of transponders is the responsibility of the account holder. No, you only have to sign up with one agency in order to experience the convenience of using EZPass anywhere EZPass is accepted. How can I make a donation to DRIVE SMART Virginia Education Fund? Security Alert. What do I do if I buy a new car, move, or change my credit card? The E-ZPass system is originally from New York state, but there arenow 18 states that use this system, with a total of 43 million tags on the roads. Note that the transponders remain the property of the Virginia Department of Transportation and must be returned to the Service Center when the account is closed or the customer will be liable for the lost/stolen fee ($10 for a standard transponder, $20 for a Flex transponder). Email and Text notifications. Can I use my E-ZPass transponder if I tow a trailer or my boat? While the system is the same in all participating states, there are a few differences. It works like a cell phone account with prepaid phone minutes. 1-877-762-7824 (toll free) account to your EZPass account. Because costs vary from one state to another, some drivers purchase an e zpass transponder from out of state to save on toll fares. Do you want to learn more about toll fares, discounts, and other ways to save when youre driving? Also note that the yellow light is only available at some toll locations. right after they're finished with getting the Health Connector website up and running. Contact us and check out our related topics on Ridester. Communication of personal data is protected through use of encrypted transmission using Internet standard SSL (Secure Sockets Layer). You can request to close your account on this website. Once, I needed to reset my password because I couldn't figure the F out what one of them was, but I needed to enter my account number alongside my email address. Yes. Some states like New York have plans where the system will. In Maine, drivers can save 20 to 40% on toll fares if theycomplete 30 trips or more in a month. Chesterfield County - Powhite Parkway Extension, Pocahontas 895 (Route 895), The Downtown Expressway (State Route 195) from Meadow Street east to the I-95 Interchange, The Powhite Parkway from Idlewood Avenue south to and ending at Chippenham Parkway, The Boulevard Bridge (nicknamed the "Nickel Bridge"), Visit one of our Service Centers or DMV partner locations, By picking up a transponder at an E-ZPass On-the-Go retailer and registering online or by phone. Some resources on this site require the Adobe Reader and the Microsoft Word, PowerPoint, and Excel viewers. Motorists open a prepaid account and attach a small electronic device called a transponder to their windshield or license plate. He adds: I actually just spoke to a Cust Svc rep at @MassGov who said they're aware of it but doing nothing. Request an additional transponder on this website. E-ZPass Customer Service Center Please contact a Service Center for help troubleshooting. A Personal E-ZPass account is for personally owned or leased cars, pickup trucks, vans, motorcycles, or RVs. National Grid's website is worse. I have to go to a service center or mail a check to replenish my account. 2009 - 2023 100% of all funds distributed to DRIVE SMART Virginia are used to provide direct services. What is scope and limitations of the study? These measures are designed to prevent corruption of data, block unknown or unauthorized access to our systems and information, to provide protection of your private information and to protect data from interception during transmission. Richmond, VA 23219. For instance, North Carolina drivers have a system called NC Quick pass. For a Commercial account please call 1 . Each time your EZPass account balance is $10 per transponder or less, we'll automatically charge your card for a minimum of $35 per transponder. and making a payment from this website. To add an automatic donation every time your account replenishes (reaches low balance) visit the Payments page and select Donations. How do I find my NY E-ZPass account number? Once youre logged in, youll be able to see your E-ZPass dashboard where your balance should be available. North Carolina, Can I switch my E-ZPass transponder to another vehicle? You must register your Go Pak prior to use when . I tried logging in to my EZPass account and my password does not work. For assistance with your E-ZPass transponder or account, please select your local E-ZPass agency from the list below. To open an account, you will need your driver's license number, vehicle information, and a valid payment method. Box 15187 Albany, New York 12212-5187 Applications and Returned Tags More . Drivers have an electronic tag inside or outside their vehicle that acts as an RFID transponder. Please note that if enough toll transactions post to your account simultaneously, you may go directly from seeing a green light to seeing a red, blue or white light. This website includes hyperlinks to sites neither controlled nor sponsored by VDOT or the E-ZPass makes traveling the PA Turnpike even more convenient. at our Service Center locations, partner DMVs, mail payments to the Service Center. Submit requests to E-ZPass Customer Account Correspondence, PO Box 15187, Albany, NY 12212-5187. Are the funds in my E-ZPass account assigned to a particular transponder? Terribly designed webpage but yeah apparently people also can't read. | DiscussPlaces, How do I find my EZ Pass Number NY? These toll facilities do not charge you a toll if your E-ZPass Flex is set to HOV mode. You can save money because most toll agencies offer a lower rate for E-ZPass account holders compared to the cash fare they charge. When prompted, say "Customer Service" then select 1. EZPass gift certificates may be used to open a new E-ZPass account or to add funds to the prepaid balance of an existing PA Turnpike E-ZPass account. search below to find a retailer near you. New Jersey, register His insights are regularly quoted by publications such as Forbes, Vice, CNBC, and more. E-ZPass Go Paks are available at participating retail locations. We use cookies to enhance your browsing experience. These systems are fully compatible with E-ZPass. because the NH Legislature (mostly Rs at the time) stupidly passed a law requiring the Bureau of Turnpikes to charge such a fee (IIRC, it's based on the manufacturer's price to the state for the transponder). (e.g. Call us at 888.397.2773 Existing MTA E-ZPass Private account holders, that have cash or check account replenishment selected, may request an MTA Reload Card at www.e-zpassny.com or by calling 1-800-333-TOLL (8655) and using the automated system. 1-800-333-8655 Monday-Friday - 7:00 AM to 7:00 PM Saturday - 8:00 AM to 12:00 PM . Account Login E-ZPass Accounts created on or before April 28, 2021, . It's actually a pretty well designed system near as I can tell. For assistance, call 1-877-762-7824 or contact your nearest Service Center. There is no additional charge for the EZPass Plus program. You'll have to wait until your next statement comes- EZ-Pass won't give out your account number over the phone or mail it to you in a timely fashion. I'm sure the Commonwealth will fix the MassDOT website, Put The Transponder In A Foil Pouch And It Won't Transpond. Transponder number refers to the 8 digit number provided with your PIN on the enclosed label. The easiest way to maintain funds in your E-ZPass account is to choose automatic replenishment. I-66 Outside the Beltway is Now Open. Access your account online or via our mobile app, PA Toll Pay. Account Number; Email Address or Last Name of Account Holder (Personal Accounts Only) Electronic Serial Number (ESN) Forgot Username. When you receive your Flex transponder, you should mail your standard transponder to: E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or you can bring it to a Service Center. You can open an E-ZPass account using cash, check or credit card. I had a ridiculous problem gaining access to my National Grid and E-ZPass accounts this summer! Enable JavaScript in your browser for better experience. Customers may experience longer-than-usual delays at our toll plazas or call center as we operate with higher call volumes and a more limited staffing pool. If you look at your transponder it will have the agency who issued your transponder along with their phone number and address as well as a serial number of the transponder. This payment type is required for EZPass Plus accounts. You save nearly 60% on your tolls and don't have to be on the lookout . reaches the low balance level, your replenishment form of payment will be charged for the replenishment amount But did you know that you can also check your balance on it? the vehicle to your account, indicate the vehicle is a rental. There you should find a section that lets you search for E-ZPass unpaid tolls using toll invoice number and license plate number. Password. Now accepting donations to DRIVE SMART Virginia Education Fund. Cash as a payment type is not accepted on all toll facilities in Virginia. Sometimes UH feels like the virtual front porch of a particularly cranky retirement home. These toll facilities will not charge your E-ZPass account if you travel with your E-ZPass Flex in HOV mode and have the required number of people in the vehicle. to identify which numbers on the Transponder you need to enter. The E-ZPass Flex will work anywhere E-ZPass is accepted, regardless of the position of the switch. Visit the Toll Roads page on this website to understand if cash is accepted on the toll road you are traveling. Two separate accounts for gas and electric. Charges less than $20 are deducted from your prepaid E-ZPass account. WAI Compliance | If you already have an E-ZPass, an E-PASS Xtra, or a Uni you will not need to purchase a SunPass PRO as they can be used in the same states. EZPass enjoys tremendous brand recognition and high levels of customer satisfaction, and is the world leader in toll interoperability, with over 49 million EZPass devices in circulation. E-ZPass gift certificates can be purchased in amounts starting at $38 (the minimum required to open a new account) to a maximum of $100. Our systems are regularly scanned and to protect against new vulnerabilities. You can use your E-ZPass transponder on all toll roads with specially marked "E-ZPass" lanes. User Name. Your account balance is above the low balance level. Some states also have an official E-ZPass app customers can use to check their balance, and some states will send a monthly paper statement with your account balance. Use the search below to find a retailer near you. By calling the Service Center at 1-877-762-7824 and requesting an exchange. . You will be prompted to enter your E-ZPass account number and four-digit PIN number. Call 1-877-762-7824, or 1-800-828-1120 (for TTY users). Business accounts are welcome but special rules apply. Light notifications differ by Toll Facility, but the following are some general descriptions: Red, Blue or White - A red, blue or white light indicates an unpaid toll. Access Your Account. Tolls are conveniently deducted from your pre-paid account balance. Using E-ZPass is the most convenient and least expensive way to travel the PA Turnpike. However, unlike everyone here is reporting, I was actually able to retrieve my account number fairly easily with a quick call into the customer service. Hours: Monday through Friday, 8:00 AM to 6:00 PM . The same exact problem 2-3 years ago. Create Online Username and Password. Pricing periods are peak, off-peak and overnight hours and days of the week when a particular mileage rate is in effect for all-electronic toll facilities. You will need both your Each Service Center also has a drop box for your convenience after hours. States like Virginia will auto-replenish your account if it drops below a certain balance. There are four convenient ways to start saving. Clifton Forge, VA 24422-1234, Phone: 877-762-7824 document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Browse the most lucrative promotions we offer. Yes. E-ZPass Flex Transponders provide additional functionality which allow drivers to identify when their vehicle can be classified as High Occupancy Vehicle (HOV) to obtain a discount on those facilities that support the additional Flex functionality. So print to PDF, and file with an obvious name (company_year_month.pdf) or in an obvious folder and you can find them any time with a quick search. Each state has its own official website where you can log in to your E-ZPass account. AskingLot.com, To retrieve your lost E-ZPass account number, just enter , How do I find my e ZPass account number? Service Representative, reporting it on the phone system (IVR), or sending it over the web at our Help Center. You can manage your account on the NJ E-ZPass App, on the website at www.ezpassnj.com, or by calling the automated phone system at (888) AUTO-TOLL (888-288-6865). Type of Login. You can also call the E-ZPass Customer Service Center at 1-877-736-6727 and when prompted, say "Customer Service" then select 1 to update your credit card information. Grrr A year or so ago i was able to call and get my account number after verifying some personal information. Please enter your account number or transponder: Your Account Number: OR: . Call us to open an E-ZPass account by phone or download the E-ZPass application and mail it to the address below. E-ZPass Go Pak. You have to click "pay bill" and then sign in at the page it takes you to to get into your electric account. E-ZPASS NEWS FLASH CENTER. Do I have to have a credit card to open an E-ZPass account? Enter your username, password, and personal information. Fax: 540-302-4773. I have an EZPass and got a violation notice or bill from another state. in accordance with Section 33.2-613 D of the Code of Virginia may be eligible for toll-free passage on Virginia toll roads. The appropriate toll is electronically debited from your prepaid E-ZPass account. P.O. How can I return or exchange my E-ZPass transponder if it is no longer working? Have your transponder handy, you'll need it during setup. Youll have to wait until your next statement comes- EZ-Pass wont give out your account number over the phone or mail it to you in a timely fashion. In the 21st century!!! The EZPass must be mounted to the vehicle as prescribed by the agency who issued the transponder. / Privacy Policy, VDOT Central Office Otherwise, the toll could be deducted from your E-ZPass account. If it is lost, painted, marked permanently or damaged, we cannot re-issue it and the manufacturer will not take it back. Ridester 2022 | ALL RIGHTS RESERVED. Please visit the website for the agency that issued your transponder and go to the account management section or the contact us section of their website. You only pay the charges when they occur. Simply log in with your username and password. Indiana, We use this process to return unused funds to customers who no longer need their account and collect unneeded transponders that belong to the Commonwealth. Using E-ZPass is the most convenient and least expensive way to travel the PA Turnpike. There can be a few reasons why your transponder isn't working properly, such as: It can take up to 24 hours for new accounts, payments, and new transponders to be activated and detected at Virginia toll plazas, and up to 48 hours in out-of-state lanes. When your E-ZPass account balance reaches $15 or less per transponder, you will receive a notification from the PA Turnpike E-ZPass Customer Service Center requesting you add funds to your account. Drivers traveling with less than the required number of people in the vehicle on a Toll Facility with a discount should set their E-ZPass Flex to toll-paying mode and the toll will be electronically debited from their E-ZPass account. We recommend the lower placement especially for trucks with visors and/or overhangs. We sometimes earn affiliate links when you click through the affiliate links on our website. DRIVE SMART Virginia also creates, designs, and distributes educational campaigns and materials. I suspect that if you have more than one E-ZPass in your vehicle, they'll charge you a toll on EACH ONE every time you drive through a toll station. Someone at the DOT or the contractor they hired must have had a rough day. Act 112 of 2022 allows the suspension of PA vehicle registration with four or more unpaid PA Turnpike tolls or toll invoices totaling$250 or more. If you are not in a cash lane, for safety reasons, DO NOT stop in the lane. The name of the business and EIN (Employer Identification Number) are required. Like the job UHub is doing? E-ZPass Plus is currently available at the following sites: Click here for a complete list of participating facilities. We use a 2048 RSA SSL (Secure Sockets Layer) certificate from a trusted Certificate Authority, updated annually, to protect your website visit. By participating in the E-ZPass Plus program, you consent to the release of your name and address to EZPass Plus facility operators.