Some Car Rental Companies in some rental countries may also require an International Driving Permit. If have any questions about fuel policies or if you want advice on which fuel policies are available by which suppliers, do not hesitate to contact our customer support team. Wisecars tip Always check if the fuel level is the same on the rental car as it is on the rental agreement before you leave the rental office. You can also extend the free cancellation time frame by purchasing our Cancellation Protection. See the full list of exclusions under section Deductible Protection Products will not cover. This information must be sent via email and give Wisecars the relevant details of the incident. Car Rental Company coverages usually do not cover damages to the tires, car glass and undercarriage, nor costs for the loss of car keys. My rental is in June. Once your friends have opened the link with your referral code and logged in to their MyWisecars self-service account, they will receive 15 USD rental credit if they do not have any previous bookings with Wisecars. When I wanted to pick up my rental car in Las Vegas, I showed up with a debit card instead of a credit card.This was clearly my fault and legally, Wisecars would not have been obliged to reimburse me with anything.But since the actual rental company Fox Cars confirmed that they will not charge Wisecars for anything, Wisecars agreed to re-imburse me with a 75% voucher, valid for 2 years.The 25% held back were to cover their administrative costs, which I totally accept.In all my communication I would like to mention Joana for an outstanding customer service - quick & useful answers and very friendly.To sum this up: based on this good experience (with Joana) after the issues I myself have caused, I will certainly book again with Wisecars and I can only recommend Wisecars. I must be ok driving with no insurancethen. Service 40 Value 40 Shipping 20 Returns 28 Quality 34 charges that are not related to damage repairs, such as any administration fee; costs for the repairs that are not approved by the Car Rental Company; cleaning charges or costs for damage to the cars interior (unless caused by a collision); costs for the damage to / loss of child seats, GPS devices or other extra equipment; car theft if the keys are left in the vehicle or if due care and attention is not taken. I just booked, so I will have to see when I arrive, but I was able to login into the self service portal immediately after booking and see that my rental would be supplied by Avis. All of our rates are inclusive of all taxes and fees, so this is a very peculiar situation.Clients that choose a pre-paid deal don't have to pay additionally for taxes and fees at the pick-up. I highly recomend this web site for needed car rental. If you don't have your own protection, the supplier may offer you to purchase local mandatory insurance. Please note, if the car is delivered to you outside the pick-up station's operating hours or is dropped off by you outside the drop-off station's operating hours, you will be charged an additional fee for this service in accordance with the rate indicated in the voucher. On collection, your rental car will have a certain amount of fuel, which will be marked on your Car Rental Agreement; return it with the same amount of fuel as you collected it with. The website's interface is user-friendly, making it easy for users to search for the perfect rental car based on their preferences and budget. Wisecars believes in protecting your privacy. a ha sak crows; manchester giants player salary; how to report copyright infringement to bighit In the event that your booking is cancelled by the Car Rental Company, a full refund will be made to the person that originally paid for the booking. All cancellations outside of the aforementioned timeframes will not be refunded. Good pricing. You may also add additional drivers at the rental counter when you pick up your car. The website's interface is user-friendly, making it easy for users to search for the perfect rental car based on their preferences and budget. To claim a refund, you will need to provide: Damage claim investigation process takes up to 28 calendar days. Please make sure you return the vehicle to the same rental company from which you collected it. I wanted our car rental voucher before we left for Europe. Thank you very much Dominik for all your support this morning. Please note, in most cases, Car Rental Companies will reserve a security deposit even if you purchase one of our DeductibleProtection products. The booking process was quick and easy, and I appreciated the transparency in pricing. Wisecars is an independent travel broker who does not represent any particular car rental company. We will send you your rental voucher 48 hours before your pick-up time. All cancellations outside of the aforementioned timeframes will not be refunded. You are given the car with a full tank of fuel and asked to bring it back with a full tank of fuel. Please contact the supplier directly to inform them about the delay and in case they cannot accommodate you, call Wisecars. In that case, please contact your bank for additional details. Renting a car and want to make sure you know how car rental works? Date of experience: 27 March 2018. Expect no protection in case anything goes wrong with your booking. Don't hesitate to call or contact us through support@wisecars.com if you need further help!Have a nice day.Kind regards,Rachel from Wisecars. Please note,all Deductible Protection Products become invalid and no refund will be madewhen: In some cases, if you follow the Car Rental Companys instructions and they determine that you are not responsible for the damage that occurred to the vehicle, the deductiblefees might be returned to you directly by the Car Rental Company and you do not need to claim a refund from Wisecars. doug foster architect aylesburyikos andalusia frescoikos andalusia fresco As part of our commitment to provide competitive, honest, fair and transparent pricing, we at Wisecars aim to only work with partners offering you a fair fuel policy so you will get no unpleasant surprises with hidden extras. 2023 Wisecars. Overview Wisecars has a rating of 3.48 stars from 69 reviews, indicating that most customers are generally satisfied with their purchases. Total malpractice. Published by at 14 Marta, 2021. If you return your car later than agreed, the car rental company will likely charge you a late return penalty fee. If you're 65 or older, you may have to pay a senior driver fee. Took out Excess Protection cover and had to make claim. I am hoping the rental process is just as smooth. Dear Manolo,Thank you for sharing your opinion with the community!We're thrilled to hear that Marek could resolve your query. Worst customer service. If you're in the 21 to 25 age range, you will likely have to pay a young driver fee. Looking forward to a great car rental experience. Pricing is good.Will have to see after the trip to have final saying of the package. An agent has opened a case through support@wisecars.com in order to investigate this issue with the car rental company.We will get back to you as soon as we have a clarification. In all these cases, you will receive no refund of the money you have paid. Dear Margaret,Thank you for sharing your feedback!We're glad to hear we could quickly resolve your query, we're here for you always if you need further help.Have a nice day!Kind regards,Rachel from Wisecars. However, please keep in mind that any changes that you make to your booking will probably change the rental price. Wisecars can not be held responsible for bank fees or smaller refunds due to currency conversion. In the event the car is dropped off unreasonably dirty, as determined solely by the Car Rental Company, the Car Rental Company may charge you for special cleaning fees. If you do not agree with any part of them, you must not proceed with your booking. At the airport, the vendor failed to deliver the car and we had to scramble to make alternate arrangements, while traveling with an infant.It has been 6 months since this happened, and after 10+ calls into their customer service center, they have yet to issue me a refund - It is a total black box. If you are late for your pick-up, you could lose your car. Categories . Eduardo was very helpful and service minded and he fixed my booking mistake quickly. We also ensure all reviews are published without moderation. Please note that certain Wisecars products such as the Cancellation Protection (extends the cancellation window up to 2h before the pick-up) or the Wisecars Protection Package are non-refundable as per our Terms of Service accepted by you during the booking process. Please note, due to fluctuating foreign exchange rates and other possible banking charges, Wisecars cannot be held responsible for any difference in the amount displayed on the webpage and amount paid for the reservation. By using our website, we assume you agree to our. Wisecars does not own or operate any Car Rental Companies. From start to finish, everything was seamless and stress-free. The Customer Service was prompt. However, this is not true. There's no penalty for returning a car early. Some Cookies are strictly necessary for the website to function correctly and others are there to improve our websites efficiency and the user experience. Thank you guys for that excellence!! However, you are entitled to a car in the same category, holding the same number of passengers and with the same luggage capacity as the car that you booked. I've rented from Wisecars a few times in the past. Wisecars will not sell or rent any personally identifiable information. Thank you Maryna for you really great and professional customer service. All persons driving the vehicle must be in possession of their driving license at all times. you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; your deductible is covered up to USD 250 in case of an accident, damage to tires or glass, or loss of keys. Wisecars will not refund any vehicle repairs, unless the customer has bought excess protection and is eligible for a refund based on the related terms. Wisecars discount code & promo code - 65% Off in April 2023 Wisecars discount code |65% Off | April 2023 Last updated 6 Wisecars promo code on April 21 2023 All (6) Deals (6) Our Pick Ford Focus start from $165.84 Get Deal Expires:Apr 28, 2023 Compact or Larger as low as $164.15 Get Deal Expires:Apr 28, 2023 Chevrolet Spark as low as $117.24 When picking up the car, every driver must present their licence. Minimum age requirements on larger cars may also be higher at some locations. This excludes any changes to the booking which result in the change of the price of the booking, such as changing the duration of the rental period or the rental cars class, or the Car Rental Company changing its rates following the original booking. The rules that apply to the main driver also apply to any additional drivers. Wise cars paid the claim in full, with no hassle. I'm glad Joanna was able to assist you and resolve this issue in a favorable way for both of us.Have a nice day!Kind regards,Rachel from Wisecars. Wisecars is an online car rental broker offering: - Car rental deal comparison - Customer support - Car rental coverages for Wisecars bookings. My apologies for any inconvenience. If you require additional drivers, please include them in your booking request. Wisecars is an online vehicle rental broker. Companies can ask for reviews via automatic invitations. stefani schaefer friends. Please reach out to support@wisecars.com for assistance.I sincerely apologize for the inconvenience.UPDATE:One of our agents has sent you a refund form for the extra taxes and fees which were supposed to be included in the pre-paid rate. Most car rental companies will hold your car for you for an hour, but different companies may have different policies regarding delays. I recently used Wisecars as my car rental broker for a weekend getaway, and I have to say, it was a great experience. Wisecars customer support is available 24/7. wisecars protection package. They know they are wrong and yet they cannot be honourable and refund me the cash they stole through underlying tactics. He was professional, courteous and handled my change with ease! Please note that certain Wisecars products such as the Cancellation Protection (extends the cancellation window up to 2h before the pick-up) or the Wisecars Protection Package are non-refundable as per our Terms of Service accepted by you during the booking process. If no further information is required, your claim will be sent to our refunds department and the refund will be made within 28 calendar days. Kushal Patel. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. DeductibleProtection covers theft, vandalism, and damage to the vehicle, including: Wisecars DeductibleProtection products do not cover the following: Should your vehicle get damaged during your rental, you must notify Wisecars within 24 hours of the date on which the incident took place and no later than 48 hours after the rental period is completed. Please note, Terms and Conditions vary per Car Rental Company but these will be clearly communicated during the booking process. Moreover, check what sort of specific documents thecar rental companymight require in the voucher or in. Fill in your personal information and state what you wish to cancel or amend. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The Wisecars website contains images from izmo, Inc.: Automotive Images, Copyright [2000 current year] izmo, Inc. All Rights Reserved. Only persons listed as drivers on the Car Rental Agreement can drive the car. You will have to leave a deposit for the fuel. Wisecars does not take responsibility for partners response times. Best price for renting a car at Phoenix International Airport. The Car Rental Transaction is subject to the terms of the Car Rental Agreement executed between you and the Car Rental Company at the time of the pick-up of the car. I can see that an agent already took your call to modify your booking. Wisecars Protection Package ensures that you are protected should anything go wrong. available for purchase from the car rental company, or. Several positive reviews for Wisecars have been found on various review sites. Some of this include complete insurance and others do not include it at all. Your contract for car rental will be between you and the Car Rental Company. Any additional charges will need to be paid at the rental counter in the local currency. In case of an airport pick-up, it will state whether or not the supplier has a desk in the terminal. Dear Herr,Thank you for sharing with the community this amazing feedback!We're sorry to hear you could not pick up the car due to not having the required documents. Do you agree with Wisecars's TrustScore? Wisecars website is a fantastic car rental broker that offers an easy-to-use platform for renting cars. If you have chosen the protection package or deductible protection- in case of an accident you will be charged for damages but can request a reimbursement from Wisecars if you contact us within 48 hours from the accident. Such an easy booking experience, had to call because age was wrong and had a very pleasant talk and a few laughs with Eduardo. You can upgrade your car before you start your trip. Dominik was super friendly and effective. Claims will be reviewed and a decision will be made within 28 calendar days from the date the claims were received. It might take your bank extra time to settle the amount. Wisecars itself is excellent. You have a guaranteed booking with us and with one of our trusted premium suppliers. Dear Martin,Thank you for taking the time to leave us your feedback!It's great to hear Eduardo could help you resolve the issue, we're always here for you if you need further help.Have a nice day!Kind regards,Rachel from Wisecars. Wisecars Protection Package ensures that you are protected should anything go wrong. In this case, you can present proof of your own coverage with your credit card or purchase it at the pick-up. The policy relating to the age of the renter and any additional drivers and the minimum driving experience they hold is determined by the Car Rental Companies at their sole discretion, and according to the legal restrictions applicable in the relevant country. They charge you roughly 10% down an only if you cancel it 48 hours ahead of time do you get your money back. It was already late in the day so I called Wisecars. Cheap, hassle-free, friendly staff and got a free upgrade which was an added bonus. Hier wre Platz fr Eure Musikgruppe; Mnchner Schmankerl Musi; top 10,000 bitcoin addresses. All this experience and expertise is aimed to ensure you get the best experience. Keep copies of all relevant documentation you are asked to complete. Fill in your personal information and state your request. Wisecars website is a fantastic car rental broker that offers an easy-to-use platform for renting cars. With certain Car Rental Companies, amending the drivers name or the pick-up location may require cancelling and rebooking the rental. Both our Terms of Service and those of the Car Rental Companies we work with contain some exclusions and limitations of liability. Wisecars has the right not to process complaints sent later than 28 calendar days after the drop-off date. If you haven't started your trip yet, you can change your drop-off time by amending your booking. Please note, in most cases Car Rental Companies will reserve a security deposit even if you purchase one of our DeductibleProtection products. When you return your car, the car rental company will check it, and charge you for any damages. Re: Wisecars car rentals 3 years ago Save susan mcdonald attorney zanesville; scrub top pattern spotlight Open menu. It stated, nothing more to pay. By using our website, we assume you agree to our, Your rental agreement may require you to have, https://www.wisecars.com/en-us/faq#contactSection. $30. Eduardo was courteous, professional, and assistive. Wisecars will process your cancellation refunds in 7 days. At the airport, the vendor failed to deliver the car and we had to scramble to make alternate arrangements, while traveling with an infant. Booking was very easy and detailed, will add a supplemental review after rental is complete. Should you decide to purchase coverage directly from the Car Rental Company, we recommend that you check before or upon picking up the car what are the exclusions to the coverage included in the Car Rental Transaction. I just tried this trick and OGG lit up with results given different dates. The Fox attendant says "No worries, this happens all the time. As you can imagine Im really not happy and Im looking to take this further. Dollar charged me for all taxes (about 40% over what had already been paid) and Wisecars have not been able to resolve the issue in the past three weeks. By using our website, you are declaring that you accept and understand all aspects of our Terms of Service and the Privacy Policy of our website. All rights reserved. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. Yes. All this experience and expertise is aimed to ensure you get the best experience. You are always welcome to give us another call if you need further assistance!Have a nice day.Kind regards,Rachel from Wisecars. Please reach out to support@wisecars.com for assistance.Regards.Rachel from Wisecars. After paying wise cars 471 I was not excepting to have pay another 600. We may change these Terms of Service from time to time and you are advised to check the website to consider any changes to these Terms of Service which apply to you. Wisecars website is a fantastic car rental broker that offers an easy-to-use platform for renting cars. If you have already provided us with your flight details, the car rental company will be able to track your flight. Hello!Thank you for sharing your customer service experience with us, we will pass along the kind words to Eduardo.Have a nice day!Kind regards,Rachel from Wisecars. In the majority of cases, our rentals include the following: Collision Damage Waiver (CDW), Theft Protection (TP), local taxes and location fees, airport surcharges, road fees and unlimited kilometers. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. If that's the case, our team will investigate the situation and you will be refunded the extra charge.Unfortunately, it is hard to comment on this situation as I could not find your booking. Your voucher is normally issued 48 hours before the pick-up time. Here's a great travel tip that gets me out of trouble in these situations: Book the car for 7, 10, or 14 days. I would like to clarify that adding Roadside Assistance and Tolls is not mandatory.Unfortunately, we are unable to refund you for any extras accepted by you at the counter. An additional fee may apply and this will be paid at the rental counter (unless specified otherwise on the Wisecars voucher). In such circumstances, we will cancel your booking with no liability whatsoever. If you choose this option, you pay for the fuel at the pick-up time and return the car as empty as possible. Thank you! After booking my car I needed something changed and Maryna responded < 24 hours and took care of everything. Wisecars Protection Package ensures that you are protected should anything go wrong. Re: Has anyone renter through Wisecars? I reserved a vehicle with Wise Cars. (Myrna) gave me detailed reply to my requested information. Thanks for sharing your rating with us and the community.Have a nice day!Kind regards,Rachel from Wisecars. Thank you. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com | 492 of 547 Vehicles & Transportation Vehicle Rental Car Rental Agency Wisecars Wisecars Reviews 12,952 Excellent 4.5 VERIFIED COMPANY www.wisecars.com Visit this website Write a review 4.5 MM Mateo M 3 reviews NL Oct 18, 2018 Invited SIMPle and fast Verification can help ensure real people write reviews about real companies. You will find the telephone number in the Car Rental Agreement. Great job guys!!! I advised this was not how it was said to me! Wisecars cannot amend the drop-off time once the rental has already begun. jeszcze Advertisement Titus Jean-Baptiste 2023-04-21 Dominik was extremely helpful and efficient. I booked a car through their website for an airport pick-up. Hello!Thank you for sharing your customer service experience with us. sydney swans goal scorers; 75560197331a538390a79284e851fe0a1f4 2023 ford maverick forum Rental car companies save cars for weekly/bi-weekly rentals because it's easier money. The only information that was given after Id paid in full for the car hire to wise cars was the USA company they will hold a security deposit $150 and possibly maybe charged a liability payment..When we arrived to Orlando the company were fox! When you rent a car, you will usually need deductiblecoverage. brenda survivor baby fatherikos andalusia frescoikos andalusia fresco Visit our website and check out our best deals. Check out what 12,961 people have written so far, and share your own experience. Sadly, I did not get the person's name who assisted me, but he was very patient, friendly, helpful, and informative. I thought at first we managed to get a great deal on a car hire for our recent dream holiday to Orlando. Date of experience: 01 April 2023 Reply from Wisecars 6 days ago Dear Lynn, Thank you for your 5-star rating! Both policies will be either: The type of cover that your rental car will have will depend on the car rental company and your pick-up location. DeductibleProtection covers up to EUR 1000 of your deductible. Dear Edgar,Thank you for taking the time to share your feedback with us!We're thrilled to hear we could respond to your query in a timely manner and the issue was resolved.Have a nice day!Kind regards,Rachel from Wisecars. Not worth risking a vacation on it imo. Please note, under no circumstances is the fuel included in the rental price. Usually, you can cancel your booking up to 48 or 24 hours before the pick-up. In the event of a breakdown or an accident, you must contact the Car Rental Company immediately for instructions and assistance. When checking through costco, check the hotel packages. 90 talking about this. Companies can ask for reviews via automatic invitations. Were sorry to hear that you had a bad experience and we appreciate you bringing this matter to our attention. I was then advised of charges If there was damaged to the car or an accident etc to which I agreed and signed for. top junior tennis players australia 1 (732) 688 - 7670; dundalk democrat court cases; performancemanager4 successfactors login sobeys When you book this company through a third party website (think expedia, rentalcars.com) it shows up as free cancellation. If your friends have used your referral code and made a booking, you will receive 2% on their booking value after they have completed their rental. 00 for a booking that I cancelled a month in advance is just a shady policy!!! View customer complaints of Wisecars, BBB helps resolve disputes with the services or products a business provides. ice sculptures holland mi 2021. can i uninstall microsoft visual c++ 2013 redistributable; deep fried japanese food crossword If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. You can safeguard yourself against such extra expenses by purchasing one of our DeductibleProtection Products before your rental begins. We're here for you always!Have a nice day.Kind regards,Rachel from Wisecars. You can also find this information in the pick-up and drop-off details. To claim a refund, you will need to provide: The damage claim investigation process takes up to 28 calendar days. If you want to change your drop-off time after you have already picked up the car, you will need to contact the car rental company directly. If you discover any discrepancies in the summary of the Car Rental Transaction contained in the voucher, please inform us of this as soon as possible. Highle recomended!! Please read the following to know what is included/excluded in our coverage offers. We're sorry to hear that the booking process did not meet your expectations.We offer free 48h cancellations for all of our bookings. For May 8th. This option is available in most countries, however, always check the fuel policy of the Car Rental Company. When you rent a car, you will usually need deductiblecoverage. Wisecars does not accept responsibility and shall not be held liable for any loss, damage or changes to your plans caused by flight delays or cancellations. Great attention from Eduardo, he managed perfectly to solve a problem with a car rental, moving the reservation to a trustable provider. Wisecars offers a wide range of vehicle types, from small cars to luxury vehicles, to fit the needs of all travelers. Do not cancel your booking with the Car Rental Company directly as additional fees may apply. The Car Rental Company must give its consent to repairs and replacements. They will need to show their drivers license, which they must have held for at least two years. we have not traveled yet so will report after our trip. Replies to negative reviews in < 24 hours. The website's interface is user-friendly, making it easy for users to search for the perfect rental car based on their preferences and budget.One of the best things about Wisecars is that it offers a vast selection of rental cars from various rental car companies, making it easier for users to find a vehicle that meets their needs. Find out how we combat fake reviews. A few days later, my flight time was changed. | Read 10,941-10,953 Reviews out of 10,953 For a confirmed booking, if the local provider is unable to perform its obligations in providing the vehicle due to insolvency, we will do our best to redirect your booking to another Car Rental Company. Wisecars Wisecars Reviews 12,905 Excellent 4.5 VERIFIED COMPANY www.wisecars.com Visit this website Write a review 4.5 1-star Filter Sort: Most relevant Valerie Wagoner 1 review ES 7 Mar 2023 Super friendly and effective customer service! Lumpen Radio is a project of Public Media Institute a registered 501 (c) non-profit organization. Easy and secure booking. We will pass along the kind words to Dominik.Have a nice day!Kind regards,Rachel from Wisecars. Depending on the Car Rental Company, you can cancel your booking up to 48 or 24 hours before the starting date of your rental period. With Wisecars Cancellation Protection, the cancellation time frame will be extended to 2 hours before your pick-up time. You can contact our 24/7 customer service through support@wisecars.com or calling our number (646) 813-0129. 6 Can I rent a car with a debit card through Wisecars? They will do this by keeping some or all of your deposit, and, if necessary, by charging your credit card. If you are not satisfied with any aspect of our service or products you can tell us about your experience in the following ways: Please note that we might request you to contact us additionally via email if you initially contacted us via telephone or messaging platforms and include a reproducible statement about the complaint with any applicable documentation attached.