For more information about your data protection rights please see the Households that wish to have their garden waste collected after the 4 April 2021 will need to subscribe to the service and pay an annual fee of 42. ME14 Household waste recycling centre. Ashford Port Health given the green light to start border checks at Sevington News. Read more about our cross border policy. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. may have interactions with you which results in us receiving and For more information on your data protection rights or on how to contact our data protection officer, please visit the data protection pages on our website at https://www.ashford.gov.uk/transparency/information-rights/privacy. Failure to loosen the compacted waste, reduce the weight or fullness of the container or regularly presenting over-full or over-weight containers may mean the council discontinues the service without refund. What should you do if you are a business? SocietyWorks Ltd If you no longer want to have your garden waste collected contact us: email environment@ashfield.gov.uk. copying or disclosure is strictly prohibited and may be unlawful. Anyone who registers for garden waste collections (at a cost of 45 a year) will receive a new 240 litre brown wheeled container and will have their garden waste collected every fortnight (except at Christmas and New Year). mySociety If you move house within the Ashford borough and wish to continue with the service, please take the container with you and notify the council of your change of address so that the account can be transferred. To conduct a continuous catch up will result in more interruptions to services and impact more residents. Please not there will be NO changes to bin collections for bank holiday Monday 1 May. Bin collections Get in touch with your local district council if you have any questions about: bin collections garden waste missing bins replacing a broken or lost bin ordering a new. intended for the named addressee(s) only and may contain marked material Penalty Charge Notice - How to Appeal section, General refuse and recycling service reporting form, https://www.ashford.gov.uk/transparency/information-rights/privacy. Precautions have been taken to ensure that this is a virus free message Did you know you can view and comment on planning applications on our website? If your reference looks like 2018/00123 track your report here, If your reference looks like 1234567 track your report here, Bins: Assisted CollectionsBins: missed collectionBins: replace lost or brokenDiscarded syringesReport a litter/dog bin issue, Public toilets & community toilet scheme issue, Dog FoulingLost or stolen dogsStray dogsDead animals. Garden waste containers will be delivered within 10 working days from registration to use the service. may have interactions with you which results in us receiving and Garden waste containers are provided for the use of the customer but remain the property of Ashford Borough Council. Ashford Borough Council reserves the right to cancel collections in unpredictable circumstances such as extreme weather conditions or 'force majeure' without prior notice and without. Your information will be used to administrate your request, and and a limited company (03277032). Help us protect your right to hold public authorities to account. We provide commercial Council reserves the right to refuse to empty a garden waste container that contain incorrect materials. For Monday's missed collections, and properties during the remainder of the week that we are unable to reach, we will collect them week commencing 26 December. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. Updates will be communicated through social media and/or Ashford Borough Councils website. Bulky item collections will be suspended from Monday, December 26 2022 to Monday, January 9 2023. Also, by no longer taking garden waste with household refuse, we can ensure it is properly composted and reused, instead of being sent for incineration. New properties should be provided with a wheeled bin by the developer or management company, alternatively one can be purchased from the Council at a cost of 49.50 including VAT. Information Regulations. processing is being conducted relying upon the legal obligation placed Information Team. Your personal details will not be passed to any other organisation or third party. Celebrate the Coronation of His Majesty King Charles III News. The council may transfer the councils rights and obligations under the T&Cs to another organisation but only on the basis that it does not affect obligations due to the customer under these T&Cs. your request for 4yrs. The council or contractor has the authority to apply stickers to garden waste containers to identify issues or to provide education on items appropriate to recycle. FOI Requests, Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2. handle and treat your personal data can be found here: All food must be removed from fridge/freezers. Find your nearest Household Waste Recycling Centre. Information provided to us will be kept for a suitable period specific to your complaint. [2]www.ashford.gov.uk or contact the Data Protection Officer at, The Data Garden waste containers may not be new, but will be supplied in serviceable condition. If containers are over-filled or over weight it is the customers responsibility to remove the item(s) prior to the next collection. Council Tax) Find your local councillor Contact us (there is the option to create an account, so all correspondence will be in one place and both trackable and accessible 24/7). How to report a missed bin. Reports for a missed collection made after 48 hours will not be serviced until the next scheduled collection day. FOI Requests, Ashford Borough Council 17 September 2019. . If you do not have an account you can . Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form. transmission in error please contact the sender, and delete the message. your request for 4yrs. From 1 April 2023, non-Kent residents will be required to pay 10 per visit to use KCC HWRCs. We will The following information defines the expectations and limitations of the Garden Waste Service. For collections due the rest of the week please present your bins as normal, as crews will be working hard to make the rounds in the hope of being able to collect. request. The garden waste service will now operate on a rolling year basis. Complete the form below to report your missed bin. Information Team. Team Leaders may check the CCTV from the collection vehicle to verify the authenticity of a "missed bin". handle and treat your personal data can be found here: Council accepts no responsibility for loss or damage to any hardware, Bins, waste & recycling. If you have any queries please contact us on 01233 331111. Yours faithfully, George Tsigarides. Entry without booking is not permitted. Unless you are the We apologise for any inconvenience caused and thank you for your understanding and patience. If you are unable to access this account then please complete our garden waste change of circumstances form. You cannot carry waste into the site on foot. If you're struggling to use the form please get in touch using the contact details on this page. The annual fee will be applied to each container. Only loose garden waste can be disposed of in the garden waste container. . Any personal stickers applied to the container are non-returnable. Any other changes to your circumstances including name, bank account, and email address must be reported to Ashford Borough Council. within the council for the purpose of responding to your request. Garden Waste Fees Anyone who registers for garden waste collections (at a cost of 45 a year) will receive a new 240 litre brown wheeled container and will have their garden waste collected. A customers service contract is expressly subject to annual renewal and that the renewal is subject to the payment of the annual cost. All garden waste containers must be clearly visible from the road, and accessible without obstruction. Collection days, missed bins, garden waste, trade waste. Find the dates we'll be collecting from your home. You can book a maximum of 2 collections at one time (8 items @ 54.00). intended for the named addressee(s) only and may contain marked material There are plenty of ways you can make the most of the new gardenwaste service. Our privacy notice, which details how we Problems with our services can be reported here: https://t.co/GcHcB7ff9s The councils contractor will return by the end of the next working day. You can report missed bins or other problems quickly. For handy tips and advice, download our Garden Waste Leaflet 2015 [pdf] 2MB. Ashford Borough Council is the data controller for any personal information you provide in this form. If you want to report a Missed Bin Collection, please visit our Missed Bin Reporting Form . The fee of 27.00 is payable at the time of booking. please contact us to discuss the matter further. Missed trade waste collection; Recycling points & centres (tips) Batteries; Additional capacity . Run by Volunteers and powered by Alaveteli. You must report it before midnight on the next working day. Affected households will be allowed to present side waste on your next refuse collection date, which will fall a day later than your normal collection day, due to Christmas. # Situation # Russia # Russia's special military operation in Donbass # Panic # Military # Ukraine # # News # News WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. If the council alters the collection day, we will provide notification to customers at the earliest opportunity. Established in 2008. Ashford Borough Council is the data controller for any These include making an application, making a payment, or reporting something. Check your bin collection day. Before visiting you must book a slot. A new bin can be ordered here or alternatively, you can call our customer services on 01322 343290. Affected households will be. Last updated on 24/04/2023. (05798215). Your garden recycling will be composted and used as an agricultural soil improver. Did you know you can view and comment on planning applications on our website? If your bin/sack . personal information collected during the process of making an information If you need to cancel your booking or wish to make any alterations to the items listed, you will need to contact us on 01233 331111, two working days before your collection date. and a limited company (03277032). An account will keep many of your dealings with the council in one secure place, which will save you time the next time you contact our customer service team. What should you do if you are a business? Doing business with the Council; Economic Development Team; More in business portal. If your bin goes missing, you may be asked to pay for a replacement. The council is not liable for any failure to perform any of the councils obligations caused by an event outside the councils control. Garden waste containers not presented by 6.00am on the day of collection cannot be reported as missed and will not be considered a missed collection. The cost is in line with the lowest charges of other authorities in the county. nonetheless consider it is within our remit for an exceptional reason For help on locating your nearest polling station, please use our polling station finder. The annual cost of the service is published on Ashford Borough Councils website. This will affect all services provided by Biffa under their contract with Wirral Council for six days from Monday 5th December until 23.59pm on Saturday 10th December, meaning there will be no household bin collections, bulk bin collection (including from schools), bulky waste collections, street cleaning or emptying of public litter bins. Information Regulations. Due to the weather, we have not been able to provide a full waste collection service this week. It is the customers responsibility to remove the incorrect item(s) prior to the next collection. Before completing a Missed Collections report, we ask all our residents to double check common reasons why their waste was not collected. If you move to a different local authority area, you will need to notify Ashford Borough Council and cancel the service as the service cannot be transferred outside of the Ashford borough. We collect the following information about you when you subscribe to the service: The council has a duty to keep records up to date therefore we require customers to notify us of any changes to their personal details. You can report a road or travel issue directly toKCC, or choose from the most common issues below: Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form. We are experiencing some delays in the delivery of brown bins at the moment due to the manufacturer beingimpacted by COVID-19. This fee covers the collection of up to 4 items, only 1 white good per booking. . Otherwise, the annual renewal date is for May every year. If you bins are not collected on your collection day, when safe to do so please take your bin back in, and present again on your next refuse collection date (w/c 26 December). Large items such as trampolines and bed frames much be dismantled before collection. An annual renewal for new customers commencing post 18/06/2020 will have a renewal date one calendar year from their initiating their service. We aim to collect every wheeled bin and recycling container which is placed out properly on the appropriate day, but we occasionally miss some. Protection Officer, Ashford Borough Council, Civic Centre, Tannery Lane, Please note: If you decide to stop the garden service the council does not offer refunds as it would be uneconomical due to the administration costs involved. What should you do if you are a business? If you havent already, make sure you renew your subscription by making a payment as soon as possible to ensure your collections continue. You can let us know about missed bin in these ways. If your bin has been missed but your neighbours has been collected, please report it. Want the latest council news delivered straight to your inbox? Following completion of service on the scheduled collection day the customer must return the container to within the property boundary the same day. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. Report missed bin collections Make payments online (e.g. Self service login . We understand that sometimes, waste collections are missed, and this causes frustrations. After a missile attack on the warehouses of the tank brigade, smoldering ammunition began, their explosions and scattering are possible, the press service of the Krivoy Rog City Council reports. [3]https://www.ashford.gov.uk/transparency/ 267K Details of collection days will be published on Ashford Borough Councils website. However, residents have told us that they would be willing to pay for an opt-ingardenwaste service, which is why we are providing one for a small fee. Report a missed bin. Report missed bin collections Make payments online (e.g. The Garden Waste Service is available to all domestic households with a garden within the Ashford Borough Council local authority area where the council confirms (i) that it is practical operationally for the council to provide the service and (ii) that the customer has adequate space to store the number of containers included in the customers service contract/subscription. Complaints relating to any aspect of the service or for repeated service failure should be reported to Ashford Borough Council through their complaints procedure. but recipients are responsible for carrying out their own checks. You should only report a missed collection after 4.30pm on the day of collection. Did you know you can view and comment on planning applications on our website? Please note: If you decide to stop the garden service the council does not offer refunds as it would be uneconomical due to the administration costs involved. Dnipro, formerly Dnipropetrovsk (1926-2016), is Ukraine's fourth-largest city, with about one million inhabitants. Your data may be shared with other departments Your donations keep this site and others like it running. Ashford Borough Council reserves the right to cancel collections in unpredictable circumstances such as extreme weather conditions or force majeure without prior notice and without customer refund in these circumstances; the service will resume as soon as conditions allow. The number of properties that are outstanding means that there will be insufficient resources to catch up on Saturday. Report a new problem eg: missed collection, missing bin, damaged bin Check the status of a problem already reported to us Check next collection dates and view updates about current and recent collections To report your missed bin: You'll need to wait until after 5pm on your collection day as this is the time when we update the missed streets list every collection day. If your property cannot accommodate wheeled bins, please contact us. Missed collections must be reported within 48 hours of the designated day of collection. not share your information with any third parties unless we are required Residents in Northampton Borough can now renew or sign up to the garden waste collection service for 2021-2022 subscription period.