The camera is designed to give drivers a clear view of what is behind them, but many owners have reported issues with the cameras clarity and functionality. The back up camera works sometimes and not and the head lites on that car sucks u can't see good at nite with those head lites, Did everything push both buttons reset nothing unhook battery still nothing says backup camera unavailable any ideas. One of the great things about the Ford Edge isnt just that its easy to drive, but that its easy to take care of. And while thats true, its also a very useful tool for helping you see whats behind you when youre backing up. Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Either "camera not available", a blue screen or it just continues to show the info for what's The camera is misaligned due to damage to the rear of your vehicle. If you are still experiencing an issue, contact your Ford Dealer to have your vehicle inspected. It said Additional Fault Symptom: General Electrical Failure. Nancy's solution worked for me! Should be a few fuses there related to the rear hatch, test each fuse, reseat it and test again. Sep 27, 2016 (Edited) D-Mac said: After backing out of my garage this morning, I shifted into first and the backup camera stayed on. Next is a hard reset, which involves disconnecting the car battery. Then will either come back on, or display the Camera is unavailable. My 1-day old 2020 Escape Titanium backup camera show the picture like that of the OP. I really depend on the camera, especially the cross traffic alert. How Long Do Shocks Last on a Jeep Wrangler? Amazing Stereo Upgrade for Moseley Ford Bronco Raptor, Car Audio Equipment Distortion Harmonics Add Unwanted Information, Product Spotlight: Sony XM-5ES Five-Channel Power Amplifier. If you are unsure of how to fix the problem yourself, it is best to take your truck to a certified Ford dealer or mechanic for diagnosis and repair. Why Isn't the Ford Rear View Camera Working? Can't fine the reset button on my 2012 ford edge. Once connected to the video interface module, the image appears automatically in high definition when . Exactly where is the reset button on a 2016 Ford edge sel? I had mine replaced a week or two ago and have had zero issues since. We'll help you find great deals among the millions of vehicles available nationwide on CarGurus, and we'll provide you with dealer reviews and vehicle history for each one. Please list the sequence of the procedure your doing, like is the ign. * It will also show you how to turn the camera . Some features may be locked out while the vehicle is in gear. If you are experiencing this issue, you should take your vehicle to a Ford dealer for diagnosis and repair. ScottJohnson 3 yr. ago SYNC Master/Factory Reset Instructions. Then after driving even for a short while, e.g., going to the grocery store around the corner, the camera won't work anymore. If your reversing camera has stopped working, there are a few potential causes. Where is the reset button located on the backup camera? There is also a recall on most backup cameras, which they will either reprogram your image process module or replace and realign for you. And when it's time to get rid of your old ride, sell your car simply and securely on CarGurus. Another possibility is that the settings on the camera have been changed. If none of these solutions work, then you may need to take your vehicle to a mechanic or dealership to have them look at the camera and see if it needs to be replaced. But the trick to the backup camera is that the image is mirrored before its sent to you. Monotube shocks also tend to. Wrong answer and wrong person to be giving it to. If you cant find the reset buttons, check your owners manual. How to Unlock a Ford Expedition Without Keys, Difference between Monotube Vs Twin Tube Shocks, Difference between Bilstein B4 Vs B6 Ride Quality, Difference between Bosch Vs Ngk Spark Plugs. If you face a problem with the sync-3 screen, like show black, the audio is better, but another system like a backup camera and the menu is improper. Sometimes I can get the camera working again by gently banging on the camera with my hand. But this is going to reset everything, including radio stations, Bluetooth connections, system settings, everything. Damages may also occur from collisions, dirty lenses, improper installation, or the use of low-quality sensors. 2023 Vehicle History Inc. All Rights Reserved. Thanks. How do I fix this? And yet there is no mention of a back up camera in the owners manual!!! The camera may not operate correctly under the following conditions: Nighttime or dark areas if the reverse lamps are not operating. Monotube shocks dissipate heat better, which helps to keep the fluid from breaking down and losing its damping properties. I am doing an update because it doesn't look like one has ever been done before. If your Ford backup camera is not working properly, you may need to reset it. For a better experience, please enable JavaScript in your browser before proceeding. A ball joint is a type of articulation that allows two connected parts to move in different directions. All you really need to do is brush off any big chunks of mud and dirt, spray some windshield washer or rubbing alcohol on your microfiber cloth, and then wipe in circular motion. My backup screen sometimes looks like the picture in the first post of this thread. A reboot fixed it. Well also get into how exactly a backup camera works, how to take care of it and how to address some of the common issues Ford Edge drivers have with these units. Coincidence, perhaps? But it works again without me doing anything. Ford is said to be aware of the issue and is working on a fix. 2023 Vehicle History Inc. All Rights Reserved. No. (386) The problem is back. Subscribe for weekly videos showcasing our vehicles, innovation and stories that inspire you to go further. Tonight the camera didn't even come on when I was in reverse. Ford vehicles are ground side switched so disconnect negative 1st then positive. Hold the Power button (center of the volume knob) + the Right-Seek button at the same time for approximately five seconds. Make sure the car is turned off; then pop the hood. VehicleHistory.com Press and hold both the Power button (center of the Volume knob)and theSeekRight button for 10 seconds. Some responses said look in the owners manual. Car Stereo Installation. (Don't judge, I am good at other things just not this). Responds in about 6 hours. 2020 Escape SEL Rapid Red 1.5l w/Copilot 360 Assist. Are reviews modified or monitored before being published? 804-302-4488 Mechanicsville. Resetting the backup camera in Your Ford Edge is extremely easy, and requires no tools. Reconnect the battery. Reversing cameras can wear out over time and may need to be replaced after a few years of use. If neither of these methods works, then you may need to consult your owners manual for further instructions. I'm going to monitor it over the coming days and see how goes and report back. Not all features are compatible with all phones. read more Chris (aka- Moose) Ford Technician 37,872 satisfied customers Why is my rear camera display upside down? Press and hold both the Volume Down and Seek Right buttons on the steering wheel controls for 10 seconds. *Driver-assist features are supplemental and do not replace the driver's attention, judgment and need to control the vehicle.Learn more about being a Ford owner here: http://ford.to/FordOwner Discover more How-To videos here: https://ford.to/2Wwg7r6 SUBSCRIBE: http://ford.to/SubscribeFordMotorCompany #Ford Connect with Ford: http://ford.to/FordMotorCompanyFacebook: http://ford.to/FordMotorCompanyFBTwitter: http://ford.to/FordMotorCompanyTWInstagram: http://ford.to/FordMotorCompanyIGFord Social: http://ford.to/FordMotorCompanySocial About Ford:The official YouTube channel for Ford Motor Company. 7451 Sujen Ct Mechanicsville, VA 23111 11507 Hull St. Rd Midlothian, VA 23112. I have intermittent issues with the backup camera on my 2020 Escape Titanium Hybrid. Some of the most common problems include the cameras display being fuzzy or distorted, the image being upside down, or the camera not turning on at all. Why is My Backup Camera on My Ford Truck Not Working? I inspected all the wiring in the trunk and there doesnt seem to be any rips or tears in the cable. First, check to make sure that the camera is turned on in your vehicles settings. Or, scrap your ebay APIM and reprogram your original APIM for NAV as suggested by @N41EF - maybe he'll provide links / info on exactly how to do that if you ask. Clean the lens with a soft, lint-free cloth and non-abrasive cleaner. A lot of problems can be fixed with a single button. And if you only want to see cars with a single owner, recent price drops, photos, or available financing, our filters can help with that too. I purchased a replacement camera and installed it, but am unfortunately running into the same issue. Back up camera back online and working in under 5 mins! We just traded in a 2011 Edge SEL that had the same intermittent camera issues described in this thread for the past three years. Written By Extreme Audio Expert Mike Bartells 54 Comments. You have two cameras, each with its own reset button. JavaScript is disabled. Ford personnel and/or dealership personnel cannot modify or remove reviews. If something is blocking the view of the camera, move it out of the way. Now, press down this button and count for 10 to 20 seconds. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. We bought a brand new 2020 Escape yesterday. Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. With my 2014 Ford Escape, the camera works the first time I start the car and backup. 804-559-3589. I'm going to wait until the problem appears again and bring it in. Anyone know is the backup camera part of Sync 3? Camera Operation, CarPlay And/Or Voice Prompt Concerns 20-2363 19 October 2020 This bulletin supersedes 20-2301. You should be able to find a button on the camera that is labeled "reset". This blog is all about Vehicle shocks, bilstein, fox, suspension, struts and important tips related to automobiles. 2020 Ford Escape Titanium AWD 2.0L, DOB 2019/12/11. This will usually reset the system and get the camera working again. Heres how to do it: 1. https://www.youtube.com/c/OneTrickTech?sub_confirmation=1 Donation Support The Channel https://www.paypal.com/donate?hosted_button_id=V. Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE. The average Ford Escape costs about $18,916.74. If neither of these solutions works, then you may need to take your car to a Ford dealership or service center for further assistance. Hold down the main power button and the forward button at the same time until the screen goes dark. If your Ford backup camera is not working properly, you may need to reset it. Ive also cleaned all the wiring with electrical cleaner. I don't understand how a Sync master reset could solve this. On the backup camera is Its showing my car but is not indicating obstacles. "Lastly they also Installed a backup camera which was made possible by upgrading the head unit." more. MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: No Profanity or inappropriate defamatory remarks, No Personal Identifying information (e.g., customer phone number or email), No Competitor references (e.g., another brand or dealership), Dangerous behavior (e.g. Don't see any reset buttons on those camera's? The Questions and Answers on this page are the statements and opinions of their respective authors and not VehicleHistory.com. Could be coincidence. There are two camera's. The first place to check for electrical fault would be the interior fuses. Rexing - M2 2K Front and Rear Mirror Dash Cam with Smart BSD ADAS GPS - Black. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Im not sure if the BdyCM codes at the bottom are because my trunk door was disassembled at the time, but I dont remember seeing these codes when I ran the test with the door intact. You can also try adjusting the angle of the camera to see if that helps improve the image quality. In the meantime, if you have any concerns about your backup camera, you should contact your local dealer for more information. Next, check to see if anything is obstructing the view of the camera. Unfortunately for that dealership, there is now one brand new Ford Escape sitting on their lot that they can't sell until possibly August or September (according to what they told me) when the new camera comes in to replace the one they had to take off it to replace mine. There are two ways to go about it. This can be best done with a clean microfiber cloth, but you can even do it with the tip of your finger. Make sure all of the cables and connections in your backup camera system are fully connected and repair any damage. Galpin Ford in North Hills, CA has hundreds of new Ford cars, trucks and SUV's for sale or lease. First, make sure that the camera is turned on and working properly. It reset both the front and rear cameras. If youre having trouble with your Ford Escapes backup camera, there are a few things you can try to reset it. All mechanics I know say "negative is first on, last off" Be careful if doing it opposite that way. Unfortunately for that dealership, there is now one brand new Ford Escape sitting on their lot that they can't sell until possibly August or September (according to what they told me) when the new camera comes in to replace the one they had to take off it to replace mine. After all, over 30 million shoppers use CarGurus to find great deals on used cars and new cars in their area. Nighttime or dark areas if the reverse lamps are not operating. They did determine, after about six hours of diagnostics, that it was on the camera's circuit board - not in the head unit, and not in the gear shift interface. Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. The soft reset really couldnt be easier to perform. The engineering menu should appear. *Dont drive while distracted. If none of the other solutions work, you may need to take your car to a dealer or mechanic to have the camera checked out. Everything I've read about "What does a master reset do?" This can be a safety hazard, as it would make it difficult to see whats behind you while backing up. You have to understand our is a 2021 Edge SEL. However, there have been some reports of problems with the camera display screen freezing or going blank intermittently. One possibility is that the camera is dirty or obstructed. year to help you gain confidence about one of your largest purchase decisions. At this point, the camera should reset, and now be back to its original factory settings. Ford Edge 2021 SEL. I brought the vehicle into my local Ford Dealership, and they were going to charge me $188 just to pinpoint the problem, so I figured I would ask you all for assistance before I go ahead with that. Yes. Mine started doing the same thing intermittently, after the dealer reflashed the PCM and other modules for the Field Service Action. It just interfaces with the sync 3 system. The 9023 for sale on CarGurus range from $1,990 to $41,498 in price. If you own a Ford vehicle, you may have experienced problems with the rearview camera. Please contact your dealership message, When the vehicle is turned on, and goes from Park to Reverse, the camera displays the Camera is unavailable. 2016 Ford Fusion backup camera works intermittently. International customers can shop on www.bestbuy.com and have orders shipped to any U.S. address or U.S. store. About 50% of the time I get a very distorted view. The average price has decreased by -8.1% since last year. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Welcome to Vehicleshocks. There are a few different ways that you can reset your Ford backup camera. First, check to make sure that no debris or dirt is obscuring the camera lens. Thanks all! You are not permitted to download any video and re-upload under any circumstances without written consent from Ford Motor Company. Look in the area above the back windshield, and locate the camera. Ford service claims the camera is working as normal. We have had the back up camera problem and the reset is really easy. Model: M2-BBY. Please contact your dealership message, When the vehicle is turned on, and goes from Park to Reverse, then set to Drive, the camera stays on for the duration of the trip, When the vehicle is turned on, and goes from Park to Drive, the camera doesnt come on (as it should operate normally), When the vehicle is turned on, and goes from Park to Reverse with the trunk open, the camera has been operating normally. How Much Power Does a Car Radio Really Make? Finally, there may be a problem with the camera itself. Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. To access it, simply press and hold the Menu button for about 5 seconds. SYNC with MyFord Touch. It is simple, effective. Both cameras blurry and go to a screen that said contact dealer. The rear camera was black. For the last few months, Ive noticed that the camera intermittently delayed (3-10 seconds) to turn on when I put the vehicle in reverse. Are reviews modified or monitored before being published? Mud, water, or debris obstructs the camera's view. Its a camera hooked up to a monitor, so you can see whats behind you. On the 21 Edge: Hold down the radio power on/off button at the same time as the right search/fast forward button. But, as with any new feature youll find on a Ford Edge, sometimes its just one more thing that you have to deal with. After you hold BOTH BUTTONS AT THE SAME TIME, the screen will go dark then turn back on with the Ford logo. From what I've gathered, this was a bad part from the supplier - a bad circuit card in the camera assembly itself. All day today in the heat it gave us that same scrambled unrecognizable picture. If it is blown, replace it with a new one. Well get a little more specific below. Fortunately, the dealership owner agreed with me. Use voice-operated systems when possible; dont use handheld devices while driving. They will be able to diagnose and fix any underlying issues with your rearview camera system. First, check to make sure that the camera is turned on and that the power cord is plugged in. So how do you reset the backup camera on a Ford Edge? You should have no trouble seeing now. It will only take You about 3 to 6 minutes to do. Im attaching screenshots of error codes is giving me. Another way is to use a, Monotube shocks are typically more expensive than twin-tube shocks, but they offer a number of advantages. Now, it is back to just 75 degrees outside and the camera is working perfectly again. Was wondering if anyone had anything similar happen to them and what my next move would be. There are a few possible reasons why the camera might not be working properly. We dont need to explain the basics to you. Rear View Camera | Ford How-To | Fordhttps://www.youtube.com/user/Ford Turn your car on and press the horn or turn the headlights on to drain the leftover energy. I did the reset as mentioned by holding radio power button and fast forward at the same time. The radio was playing, although I could not change the station or turn it off. When I tried to make an appointment to get it fixed, the *&^%%$#@ service tech refused to give me an appointment saying instead: "I don't think they even make replacement parts for that yet." Subscribe HERE ! Switch on? Once you're ready to narrow down your search results, go ahead and filter by price, mileage, transmission, trim, days on lot, drivetrain, color, engine, options, and deal ratings. The firSTStep You will need to take is to go to the rear of Your vehicle. If you have checked all of these things and your reversing camera still isnt working, it may be time to replace it. Thank you Nancy! The messed-up display was happening 9 out of 10 times I put the car in reverse. The Ford Escape Backup Camera System is a high definition rear view camera and video integration module for your FORD vehicle with Hard Drive SYNC or MyFord Touch Navigation. There is no recall on Ford backup cameras at this time. The Tesla Model 3 can be locked by using the key fob, the mobile app, or by touching the door handle. This happens all the time if you live somewhere with a lot of rain, snow or mud. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. If you see a cinder block on the right, its on the right. Another way is to disconnect and reconnect the battery. According to reports, some vehicles are affected by a software glitch that could cause the camera to display a blank screen when in reverse. These issues can be extremely frustrating, especially when youre trying to park or reverse your car. Ford recalled those vehicles because their backup cameras could either have gone blank or show distorted imaging. Some cameras have the option to change the display from color to black and white. So thanks to everyone who posted that helpful hint! Gilbert Smith is a New Mexico-based automotive journalist who enjoys writing about cars, trucks, and SUVs. I watched a video on YouTube from a user with the same error, and he said that he was able to fix the problem by replacing the camera. To lock the car using the key fob, press and hold the button on the top of the fob. Reason for update: Missing or Incorrect Applications Model: Ford 2019-2020 EcoSport 2019-2020 Edge 2020 Escape 2020 Expedition 2020 Explorer 2019-2020 F-150 2020 F-Super Duty 2019-2020 Fusion 2019-2020 Mustang 2019-2020 Ranger 2019 . You may then release the buttons. Dealer checked it out and has ordered a replacement camera. Resetting the backup camera in Your Ford Edge is extremely easy, and requires no tools. Air Shocks Vs Gas Shocks: What,s Right for Your Car or Truck? SYNC 3 4-Inch Non-Touchscreen. The firSTStep You will need to take is to go to the rear of Your vehicle. Here's how to do it: 1. https://vehicleshocks.com/do-honda-accords-have-sunroofs/, Difference betweeen 8Mm Vs 10Mm Spark Plug Wires, Difference between Bilstein 5100 Vs Fox 2.0. We've had to do this a few times since we purchased the vehicle, but it does work. The last menu item on the first page is . Next is a hard reset, which involves disconnecting the car battery. Just locate the camera, typically above your license plate and give it a wipe. just talks about the infotainment system itself and that any info pertaining to connected phones, presets, etc., will be wiped out. Help! Look in the area above the back windshield, and locate the camera. If the power cord is plugged in and the camera is still not working, check to see if there are any loose connections. 2021 Edge Titanium. Your email address will not be published. If it is blown, replace it with a new one. Its an independent piece of equipment. Did a reset on system. 2023 CarGurus, Inc., All Rights Reserved. Required fields are marked *. On a 2014 Ford escape titanium, back up camera sometimes On a 2014 Ford escape titanium, back up camera sometimes it's up side down, sometimes blurry, sometimes nothing, sometimes it works good. Other reasons include poor image quality, blank image, and poor signal. It's possible that you could lose your 'new-NAV' doing this if you corrupt the NAV license info; or, you might get lucky and enable your original backup cam with the 'new' APIM. Select your SYNC generation from the list below to learn how to perform a master/factory reset: SYNC 4A. 2016 Ford Escape. We'll get a little more specific below. The Fora platform includes forum software by XenForo. I am having this same issue with my 2020 Ford Escape I bought on 02/20/20. There are two ways to go about it. *Don't drive while distracted. I'm hesitant to reboot the Sync3 to see if that would rectify the camera issue. 13 days after I took delivery on the vehicle, I started having the same issue, Ugh. Locate the reset button on the backup camera and proceed to hold the button down for at least 10 seconds or longer, this will reset the camera back to factory settings. Ford personnel and/or dealership personnel cannot modify or remove reviews. If the lens is clean and the problem persists, it is likely an issue with the camera itself. It's the forward seek button on the dash (not on screen). If your Ford trucks backup camera is not working, there are a few things that could be causing the issue. Ball joints are commonly used in the suspension system of vehicles, where they allow the suspension components to move up and down, Your email address will not be published. If there is, clean it off with a soft cloth. This will often clear any glitches that may be causing the problem. Entirely possible a fuse gets hit with a static charge if repairs were done.