Let your adventure take flight our Air2Sea program makes getting to your cruise a breeze. Sipping something cold whipped together by robots at the futuristic Bionic Bar, then springing for bumper car action at Seaplex. NEED TO MAKE AN 3. Even when you are tight on time, theres a perfect option to fit your schedule, such as a 3 day-2 night cruise from Singapore On an ocean cruise you have unlimited opportunities to dive deep into the wonders on your ship. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) Royal Caribbean reserves the right to ask for proof of age, revoke or otherwise restrict drinking privileges of any guest, regardless of age. Please note, reservations are required due to limited capacity. And in the event of a suspected case of COVID-19, were fully prepared with immediate medical evaluations, rapid testing, and protocols that will effectively isolate health risks. Get on island time and unwind on some of the best beaches in the world, venture deep into the rainforests, and snorkel the most vibrant reefs on a Caribbean or Bahamas cruise getaway with the whole family. Detailed instructions about clearing customs will be available on your stateroom TV. Itinerary Overview. We recommend that you bring an overnight bag with you for your last night on board. WHAT ARE THE CONDITIONS OF MY CRUISE TICKET CONTRACT? Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. The gratuities will be shared by the Dining Services Staff (waiter, assistant waiter and head waiter), Stateroom Attendants and Other Housekeeping Services Personnel who work to enhance your cruise. 866-562-7625. Yes. Select Access Internet or type login.com in a browser. Once you're onboard, tap on "Learn about safety at sea." Voyagers (9-11 years): Call 26005 from a ship phone UPDATE TO YOUR CRUISE RESERVATION? It shall be a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Conduct Policy. The medical facility provides motion sickness tablets upon request. Day 1 - Singapore, Singapore. 2. We provide complimentary electronic cruise documents (eDocs) to all guests from 45 days prior to sailing once the reservation is finalised and paid in full. Royal Caribbean shall not be responsible for any failure to adhere to the arrival and departure times published in this brochure for any of its ports of call. Offer Type (complimentary stateroom or discounts towards a future cruise). Your Purchase of Shore Excursions and All Other Goods and Services. For ships originating in Europe, Asia, Australia, New Zealand, and South America, the minimum drinking age limit is eighteen (18), however the minimum age to purchase alcohol pre cruise is 21. Any and all information contained in this brochure, including prices and terms and conditions, is subject to change at any time without notice. WHAT ABOUT CASH, CHEQUES AND FOREIGN CURRENCY? At the end of a day well spent, retire to your beautiful accommodations, including the amazing Suite Club where your exclusive amenities include private dining rooms and lounges, as well as a Solarium. The following Booking Conditions together with our General Information and, *Please see all applicable Terms & Conditions for Promotions. This offers children an expedited service during first dining seating and then they are transferred to Adventure Ocean. Just pack and tag your bags before placing them outside your door before midnight on the last night of your cruise vacation and well carry them off the ship for you. Practice hand hygiene: Youll find hand sanitizing stations at the entrances to all venues and in high-traffic areas, like dining rooms and elevators. Both Genting and Royal Caribbean cruises to nowhere depart from the Marina Bay Cruise Centre, located at 61 Marina Coastal Drive. Royal Caribbean is not liable for its refusal to transport any passenger or for its removal of any guest in accordance with these policies. Guests affected by a disability or medical condition must be self-sufficient or travel with someone who can provide all necessary assistance. Plus, once you've booked your stay . My Family Time Dining is available onboard selected sailings for the earliest dining time only (varies by ship and sailing). D) Complete required information and click Submit E) Select Guest(s) and click Begin check in A nominal charge will apply for room service. Some members of our security team are equipped with body cameras as part of their uniform. We are here to help with reservations, Crown & Anchor memberships and general questions. Call our Royal Vacation Planners 24/7 866.562.7625 additional numbers Air2Sea arrangements 844-278-9745 24/7 Day of Sailing help 800-256-6649 or 305-539-4107 (Int'l) 24/7 Technical Support 800-398-9819 Click the " Make a Payment " button under your remaining balance. Using your onboard credits You can unsubscribe at any time. Wander to the postcard-perfect beaches of the South Pacific, island hopping through paradise. All guests must ensure that they are medically and physically fit for travel and that such traveling will not endanger themselves or others. Traincar Host: US$1 a day per guest. Your SeaPass is your room key and is used for onboard purchases. Any dispute between a guest and Royal Caribbean (or its agents, independent contractors, concessionaires and suppliers, together with the employees and servants of each of the foregoing) in connection with a guests cruise booking or cruise vacation shall be litigated, if at all, exclusively in and before a court located in Singapore to the exclusion of the courts of any other state, territory or country. To access your reservation, go to reservation look up. Royal Caribbean reserves the right to refuse to permit any guest to take onboard any items Royal Caribbean deems inappropriate. Dining requests for specific dietary requirements or food intolerances cannot be accepted for any onboard eatery other than the main restaurant. WILL MY FRIENDS AND FAMILY BE ABLE TO CONTACT THE SHIP? breakfast and lunch, but please keep swimwear to the pool deck. Elevate your stay in one suite of our Suite Club, the most luxurious accommodations at sea with access to a variety of exclusive amenities. If a guest is in violation of this stateroom policy, a cleaning fee of US$250 will be applied to their SeaPass account and may be subject to further action pursuant to the Consequences Section of the Guest Conduct Policy. To view current offers, please visit www.clubroyaleoffers.comand enter your last name and Crown and Anchor Society number. The terms and conditions set forth in this brochure shall also apply and subject to change without prior notice. Subject to our Booking Conditions Royal Caribbean International is not responsible for any injuries or losses sustained whilst guests are ashore, whether on an organised excursion or otherwise. You can check out towels at the main pool with your SeaPass. Guests dependent on oxygen or requiring oxygen therapy must meet certain requirements prior to boarding the ship. You should plan to arrive at the pier at least two (2) hours before the ship is scheduled to depart. We appreciate your cooperation in this endeavour. Should you wish to book either of these options, then please contact Royal Caribbean offices or your travel agent who will be happy to help you. These areas may vary from ship to ship. Do your guest safety briefing digitally excessive drunkenness, fighting, verbal abuse of a staff member, unruly behaviour, vandalism in any public areas, etc.) Please try again later. The only exceptions to this policy are curling irons and hair straighteners. TOAST TO TOP SAVINGS. Find all the information, including payment details and due date. The cost is approx. In a unique situation, one Royal Caribbean International cruise has been oversold, and the cruise line is offering . Please note: The information and prices shown in this brochure may have changed by the time you come to book your holiday. MEMBER LOGIN. Start browsing now and find a bundle thats right for you and your crew. Day 6 - Hambantota, Sri Lanka. When you are seeking that ultimate family holidayan epic adventure youll never forgetlook no further than a Royal Caribbean cruise. To receive appropriate assistance, you must be sure your travel agent notifies us at the time of booking of any special need and other relevant information. *Please see all applicable Terms & Conditions for Promotions, Sign up to receive information about our special offers and deals. Your booking is governed by Singaporean law. Guests arriving after this will not be permitted to board. SeaPass account hold charge It is important that you read all of the terms and conditions of the Cruise Ticket Contract. Please remember to bring your passport with you, as well as any other required documents your cruise confirmation email requests. Guests will be required to fill out a Public Health Questionnaire prior to arrival or at the pier attesting that they are not more than 23 weeks pregnant. Guests under the age of 21 will not have alcohol returned to them unless on an itinerary where the drinking age has been lowered to eighteen (18). The medical facility is not intended or designed to serve as a clinic for guests, and Royal Caribbean is not responsible for the diagnosis, treatment or services furnished by shipboard medical personnel. Make a splash at the pool, but keep safety at the top of your mind, too. There was an error processing your request. Pursers/Guest Relations Desk We do not provide irons in staterooms as they constitute a fire hazard. Guests who do not opt for pier transfer are responsible for all baggage transfers and transportation to and from the pier. Guests with reservations made directly through Royal Caribbean . Day 3 - Penang, Malaysia. An incredible space with its own private game room, 3D cinema and slide, the Ultimate Family Suite also features a sprawling balcony with a jacuzzi and breathtaking ocean views. From thrilling water slides and rock climbing walls to Broadway-style shows and gourmet dining experiences, there's never a dull moment. The payment schedule for groups is different from that of individuals. Please submit your dietary request in writing (in as much detail as possible as to your particular requirements) at least 45 days prior to North American sailings, 90 days for European/South American sailings and 100 days for Australia/Asia sailings. Cigarette, cigar, e-cigarette and pipe smoking is permitted in designated outdoor areas. Once onboard please consult your cruise compass for details specific to your ship. In the event of our liability for damage and loss to baggage, where baggage is deposited with the ship, this is limited to 3,375 SDRs and for damage and loss to cabin luggage this is limited 2,250 SDRs. However there is a charge in US Dollars for all medical services. You can decide when you would like to dine between the hours of 18:00 and 21:30 each evening, much like a regular restaurant, so reservations are recommended to be made once onboard or preferably before your cruise through our website. Youll need your passport and cruise documents to board the ship. Reservations can be made in person or directly from the app to avoid wait times. Royal Caribbean International kindly asks all guests to please observe the smoking policy. All alcohol purchased during your cruise at the duty free rate will be stored by us and only delivered to your stateroom on the last night of your cruise. For further check in assistance visit us online at, A) www.RoyalCaribbean.com Meander the Mediterranean coast or explore awe-mazing Australiawherever you go, youll get to know your destination like a local. For more information on your rights please contact us. Please visit the Guest Relations desk for additional details. Please refer to the Cruise Ticket Contract for further information. With restrictions on buying and selling of currency outside of Malaysia, we're unable to provide foreign exchange (buying or selling) of Malaysian Ringgit onboard. Proof of certification is required for all scuba tours. the parent/guardian will be held accountable. Explore Serenade of the Seas. Prices vary for each excursion and are subject to change. 392/2009 further varies The Athens Convention where the ship you are sailing on is registered in a member state of the European Union or departing/arriving in a member state of the European Union. Please click above to view the Global Purchase Terms and Conditions which govern your purchase of any products, services, shore excursions, or other activities related to your Cruise or Cruisetour. This includes a refusal in order to meet safety requirements established by international, union or national law or those competent authorities, or where the design of the ship or port infrastructure (including terminals) and equipment makes it impossible to carry out the embarkation, disembarkation or carriage of a guest in a safe or operationally feasible manner. The hold is used to secure funds for anticipated onboard purchases, and will be released once your final charges are settled at the end of your cruise. You may however, choose to purchase our transfer service where our staff will meet you at the airport in the city of cruise departure and provide transportation between the airport and the ship. EC Regulation No. From here, you can walk directly to the terminal. Use the app for reference. Youre on vacation relax! If you run into any issues during our port stop, please contact the port agency at: Guests, who violate any alcohol policies, may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Vacation Policy. From drinks to specialty dining to internet and streaming, weve packaged all your cruise favorites so you can save big off onboard prices, while maximizing on what means most to you. Heres a list of common phrases used onboard to help you navigate the linguistic waters: *Please see all applicable Terms & Conditions for Promotions, Medications including motion sickness care, Scarf or wrap to cover bare legs and shoulders inside museums and religious sites, Power adapter (without a surge protector), Eco-friendly/biodegradable sunscreen, after-sun lotion. We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. For the benefit of our guests, all Royal Caribbean ships provide hair-dryers. You can either remove a Guest from dining or shore excursion reservation or cancel the entire reservation (within the cancellation policy) with the app. Each guest agrees to indemnify Royal Caribbean for all penalties, fines, charges, losses or expenses incurred or imposed upon Royal Caribbean by virtue of any act, omission or violation of law by the guest. If all the charges are correct you do not need to do anything further and your SeaPass charges will be billed automatically to your American Express, Diners Club International, MasterCard or Visa card. With a My Cruises account, you can review your reservation, securely make advanced reservations using our Cruise Planner, compare cruise itineraries, view a personalised cruise holiday calendar, complete the Online Check-In process and more. Children can only swim if they are toilet trained and under their parent/guardians supervision. Certain conditions (for example, use of tenders) may prevent guests with wheelchairs from going ashore at certain ports of call. The 10 Night Alaska Interior Express Cruisetour 2B (Pre Tour) visits Seward, Alaska; Juneau, Alaska; Skagway, Alaska; Haines, Alaska; Icy Strait Point, Alaska; Ketchikan, Alaska and Vancouver, British Columbia. Touchless boarding: Guests who check in on the mobile app dont need a paper boarding pass. Guests who have an account with a U.S. bank may cash one personal cheque at the Pursers Desk for up to US$200 per cruise vacation (guests who present an American Express card, US$250). At private shore-side resorts such as Labadee and Coco-Cay and when in US ports, the minimum drinking age is twenty-one (21). Final payment of the balance must be received at Royal Caribbean's offices at least 75 days prior to the sailing date for 1 - 4 night cruise vacations and 90 days prior to the sailing date for 5-night or longer cruise vacations. Once connected, tap the "Ship" icon on the top, tap "Entertain," and then tap "Shows and Movies." IMPORTANT NOTICE TO GUESTS: Your Cruise Ticket Contract/Booking Conditions and . They may not be taken off the ship on port days. Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. Royal Caribbean will add a daily US$13.50 gratuity (US$16.50 for suite guest) to each guests onboard SeaPass account. Your friends and family can contact the ship by dialing 1-321-953-9003. Although lifeguards are on duty, adult supervision is always required for children ages 12 and younger on the pool deck. Locate a Travel Agent. Please note: that by purchasing your shore excursions in advance you will avoid the need to visit the busy Explorations Desk onboard the ship. For more details about how we use your information, view our Privacy Policy. Prior to obtaining your SeaPass, use your SetSail pass for purchases. They will issue you a Passenger Cruise Card, which will serve as your identification card for boarding and reboarding the ship. However, any information contained herein, including pricing, is subject to change without notice, and Royal Caribbean reserves the right to refuse to honour any prices that were erroneously printed or quoted. These land components are solely at your risk and subject to the terms or arrangements made by you or on your behalf with the independent contractor. Details will be provided onboard. Assembly station: Location passengers must go to during an emergency drill or in an actual emergency, which can be found on the back of your SeaPass. We regret we must reserve the right to refuse to allow anyone to travel who, in our reasonable opinion, is physically or mentally unfit to travel or will or may require care beyond that which any traveling companion or we ourselves can reasonably provide. Guests who violate any alcohol policies, (over consume, provide alcohol to people under the policy age adopted by the ship on the sailing, demonstrate irresponsible behaviour, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy. The Cruise Ticket Contract limits your rights. If a child is cruising under your supervision and exhibits dangerous and disruptive behaviour (i.e. Plan now and enjoy onboard. AS A PARENT/GUARDIAN, CAN I BE HELD RESPONSIBLE FOR THE CHILD CRUISING WITH ME? While Royal Celebrity Tours Inc. or another affiliate or subsidiary or parent company of Royal Caribbean (collectively referred to as RCT) will arrange for the land tour component of your cruisetour, they do so only as a convenience to the passenger. The 4 Night Greece & Cyprus Cruise visits Haifa, Israel; Limassol, Cyprus; Rhodes, Greece and Haifa, Israel. If the results are at or above 37.5 degrees Celsius, or they show other symptoms, well perform a secondary screening. Upload an image of your current cruise line offer, including your name, stateroom category and offer expiration date. Times may vary by ship. Earn your wilderness badge as you cruise between the Alaska glaciers, pan for gold . We regret we must reserve the right to refuse to allow anyone to travel in accordance with EU Regulation 1177/2010. These and other similar items will be confiscated upon being found: Here's some information to help you get to the Port of Singapore on your sail day: Day 2 - Kuala Lumpur (Port Klang), Malaysia. Note: The Cruise Ticket Contract must be signed by all guests prior to boarding. Register on Deck 11, Forward, where you can also learn about childcare for children ages 6 months to 3 years. We have a dedicated Group Shore Excursion team that is ready to assist with your . While we realize that the in-app chat feature is a great way to keep in contact with your children onboard, we want to keep your child's privacy intact. A. Shore excursions can also be booked onboard, however places are limited and therefore we recommend you book online to avoid disappointment. The charge will not apply to orders for Continental Breakfast. Day 7 - Colombo, Sri Lanka. For details, please visit: WWW.ROYALCARIBBEAN.COM/agepolicy. All schedules, itinerary destinations, hours of arrival and departure, hotel and/ or conveyances and other aspects are subject to change without prior notice. When it comes to favourite packages, the Deluxe Beverage Package and the Refreshment Package are two top picks. as well. Submit a current cruise offer or active Players Card from a qualifying casino and you could be eligible for valuable discounts or even a complimentary sailing for two*. Reservation number Last name Ship name Select your ship Sailing date Year Look up my reservation Give yourself plenty of time to obtain or renew your passport, if necessary. (Copies are available upon request or refer to our website: WWW.ROYALCARIBBEAN.COM.SG). These must be booked at least 5 days prior to your sailing date. You can also contact our emergency travel team at + 1-305-982-2700. Subject to prior approval with the pursers office, you may also settle your account with US dollar travellers cheque or a US dollar cash payment. Digital safety: You can complete most of your required guest safety briefing on the app or your stateroom TV. Personal non US bank cheques are not accepted for purchases aboard the ship. Do not have an existing reservation If you have sailed with Royal Caribbean since January 2018, you may already have valuable Casino Royale offers waiting for you. Ships run on a slightly different lingo. Your stateroom will be ready by 1:30 pm, and you'll find your SeaPass (your room key) by the door, and any others inside your room. Explorers (6-8 years): Call 26006 from a ship phone If any charges or refunds are incorrectly recorded, you must resolve these with the pursers office prior to disembarkation. It is your responsibility to arrive on time. Use the app: You can make dining, activity and shore excursion reservations, use the daily planner to chart your course for the day, and open deck maps to figure out the best way to all the fun. On the last evening of your cruise vacation, an itemized statement will be delivered to your stateroom for verification. To assist in locating areas where smoking is permitted, guests will find visible signage posted within all smoking areas and ashtrays that are provided for use. If a guest reaches a birthday that will change their adherence to our alcohol policy, they may visit the Guest Relations Desk and on showing their passport as proof of age, their records will be updated to allow them to purchase and consume alcohol. You will usually have access to your cruise .