Leave a message in the comments section! @sectv I cannot access the @SENetworkTV stream. During an outage, turn off or unplug sensitive electrical devices to safeguard them from power surges that m https://t.co/Zn2cY1nEFu, Sweltering heat triggers power outages across California https://t.co/nRzBCEhJcK via @nbcnews, ??? If determined through data monitoring that a customer's data usage has strained the ability of the network to perform optimally for other users then SECV reserves the right granted by the FCC to deploy network management tools that may affect that customer's Internet performance for a temporary period of time. These cookies track visitors across websites and collect information to provide customized ads. Additionally, we found that ******** and her husband ******* ***** have open accounts withbalances at our *******division ($451.14 plus $500 worth of unreturned equipment,) and atour Allentown division in the amount of $366.40. 33 talking about this. Cable provides internet speeds faster than DSL through the same cables used for cable TV. Working remotely off my hotspot all day with a sick kid at home. International Association of Better Business Bureaus. Criterion Digital 2023. I have video and photos on what is going on. You may have some concern over tree branches on the lines, and their potential to interrupt your cable or internet service. THEY HAVE NO RIGHT TO TAMPER WITH MY INCOME OR NOT ALLOW THE SERVICE TO BE PUT IN ANYONE'S NAME, NOT EVEN MINE AS THE PROPERTY OWNER. The cookie is used to store the user consent for the cookies in the category "Analytics". Our cable modem and router (******* *********) was within12 months old. As a matter of policy, BBB does not endorse any product, service or business. Ex-Special Ops soldiers must put their skills to the test when terrorists take over a resort. All rights reserved. The PenTeleData SMART Ticket System is no longer available. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. How can we help you today? I am done messing with them. THERE WAS A DEER AT THE TICKET BOOTH ON MY WALK AROUND. Looking for information about electric vehicles? Service Electric also offers broadband Internet and telephone services through two partner companies, PenTeleData and Ironton Telephone. I have been asking to speak to a manager for DAYS, giving me no option but to report to BBB. Additionally, the residence uses some devices of an older technology which operates on 2.4 MHz and are known to slow down performance of all devices on the network. POOR BUSINESS PRACTICE AND POSSIBLY ILLEGAL PRACTICES. When I called, I was told it was in the system for the next day, even though the person on the phone told me something different. Our internet service was unstable from September of 2020 until April 27, 2021. All repairs were performed with no cost to the customer and much of the work done with relation to the replaced parts was a precaution and does not necessarily indicate that an issue was found with the parts. My SECTV app will allow you to check on your account for cable status/outages, watch TV and provide you with account information. @grid_events | 11:45 AM - 23 Dec 2022, @grid_events | 06:15 AM - 23 Dec 2022, @grid_events | 05:00 PM - 22 Dec 2022, @grid_events | 10:15 AM - 28 Nov 2022, @grid_events | 11:45 AM - 2 Sep 2022, @ReadingEagle | 04:52 AM - 7 May 2022, @ReadingEagle | 06:29 AM - 8 Apr 2022, @ReadingEagle | 10:23 AM - 25 Feb 2022, @richterific | 06:25 AM - 18 Feb 2022, @RdgMuhlCTC | 03:02 AM - 18 Feb 2022, @berksweekly | 08:39 AM - 10 Dec 2021, @830amWEEU | 08:02 AM - 8 Jun 2021, @Y102Reading | 08:39 AM - 1 Jun 2021, @UGIEnergy | 06:01 AM - 26 May 2021, @ZenModeTrading | 06:05 PM - 15 Aug 2020, @ButchBrobst15 | 02:36 PM - 15 Aug 2020, @DavidHTurner | 10:23 AM - 9 Jul 2020, @DavidHTurner | 09:06 AM - 11 May 2020, @ReadingEagle | 05:27 AM - 1 May 2020, @poconotalk | 06:48 PM - 12 Apr 2020, @theoddgirl18 | 06:27 PM - 12 Apr 2020, @ReadingEagle | 02:40 PM - 12 Apr 2020, @ldubindubc | 06:16 PM - 18 Feb 2020, @prometheus3 | 09:42 AM - 29 Oct 2019, @RexTI_inPA | 08:57 AM - 27 Oct 2019, @BerksDrive | 10:46 AM - 14 Oct 2019, @ReadingEagle | 10:00 AM - 13 Oct 2019, @JanelKnight | 06:37 PM - 24 Feb 2019, @HatticusFinch | 12:39 PM - 24 Feb 2019, Birdsboro Crash Damages Vehicle, Electric Equipment - The Post, Pennsylvania (PA). Highspeedinternet.com on Twitter. The cookie is used to store the user consent for the cookies in the category "Performance". In the last three months, how would you rate Service Electric? I would rather pay more money to set up a new service than pay anymore of his outstanding bills. Just keeps re-buffering constantly! damage to power lines or equipment); Other damage to electric transmission lines (vehicle accidents, trees, and animals can cause The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. The discount will be applied to your Internet service, but the ultimate cost to you will depend on the Internet plan you select. Upload: Up to 20 Mbps, Download: Up to 300 Mbps How can a small power outage stop all lines through a different station? What Are Sun Spots and Why Do They Affect My Cable TV? Service Electric's engineering teams were eventually able to determine that the problem was an issue resulting from an outside vendor and was not unique to *** ****'s address but affected other users with the same brand and model of digital video recorder. Username: Password: Security Check: Please enter the numbers and letters shown below. Service Electric offers more than 500 cable TV channels plus TV Everywhere for streaming and mobile devices. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. YouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data. Leave your comment below. Tree limbs could be blown down and a few power outages may result. The equipment exchange was completed at that time as scheduled. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Stay away from the downed power lines, park vehicles in protected areas; Unplug appliances and electronics, limit cell phone use to conserve battery life; Use portable generators outdoors only, well away from open windows and doors; Pack perishable foods into a cooler, keep refrigerator and freezer doors shut as much as It's time to put Wi-Fi where it belongs: everywhere. On that same week that we had numerous conversations and emails with ******** attemptingto dispute the above information and open an account. What Factors Increase the Cost of Cable TV? My SECTV app will allow you to check on your account for cable status/outages, watch TV and provide you with account information. @VentingDaily Your #Elvis impersonation wasn't bad @SENetworkTV @IronPigs, @sectv Had a technician come out to replace the trash Eero service now NO INTERNET! Google Analytics sets this cookie to store and count page views. Download, game, and stream at speeds you wouldn't believe. Disappointing that @sectv doesn't support IPv6. 77. . If you are having issues, please submit a report below. @sectv second day in a row the internet is down. Latest outage, problems and issue reports in social media. You also have the option to opt-out of these cookies. Service Electric is the worst cable company. After calling them and requesting that I just set up service as a new customer in my name they told me I cannot until I pay his past due amount of $147. You can prepare, to https://t.co/Bgo5upjMEJ, Power outage number down to about 300 in Berks County https://t.co/j5i3JORExA, Have a great weekend! All Content Copyright 2023 Service Electric Cablevision Service Electric also offers broadband Internet and telephone services through two partner companies, PenTeleData and Ironton Telephone. Her tenant(******** *****) was refused service for reasons listed below. Browse our most popular bundles and you can save on your Internet, TV, and Phone services. I have had the technician out twice. To this day, no one has called me back. Would we have to go to the tent by Waffle Cabin? to 182 Mbps. Upload: Up to 20 Mbps, Download: Up to 200 Mbps @RCNconnects you guys suck. She produced a lease with the names ******** and******* ***** dated for 5/25/20 through 4/24/21. Customer Reviews are not used in the calculation of BBB Rating. 0 +200. Tell us what you love about Service Electric Cablevision and offer valuable insights for other users. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. What is going on? Yes, press the TiVo button then select Apps/TiVO Tips & Tricks to watch videos to help you get to know your TiVo box and learn about all the cool things you can do to enjoy TV your way. We recently moved from Malvern to Douglassville. @sectv The multiple reps I spoke with had that chance, I cant spend any more time on this. @sectv SE5g is horrible continually blanks out!!! Luke Wilson and Dolph Lundgren star. Hey @RCNconnects, how you doin? four years of service with them and have had nothing but issues. Useful comments include a description of the problem, city and postal code. In those situations, we ask for your patience our teams work hard to get our services back up and running so you can be connected again. So @sectv s internet is so unreliable that I cant use it to work from home and according to the rep I spoke with, once a tech is dispatched they get no info until its resolved, which means service restoration times must be made up. @SENetworkTV @Musikfest @sectv How would I be able to turn in my badges? Do not use this form to report a power outage. Best of all. 2023 Service Electric Cable TV and Communications, Inc. Lehigh Valley footage of Service Electric Cable. Download: Up to 100 Mbps Technician dates were 8/2 and 8/11 Phone calls were every week. RCN will be installing service tomorrow morning, the next time I speak to @sectv will be to cancel services. When I questioned service electric as to why they had not responded back to my email I sent on 09/23 they claimed they never got it, but somehow they received the one I resent on 10/07. More than 8,000 people lost electricity following Thursd https://t.co/xZpPP1LsUl, DBAMS Closed Today: Friday, February 18, 2022 She said "I work for multiple different companies so I have no idea about your bill or anything with your account." OUTAGES PER HOUR. This cookie is set by GDPR Cookie Consent plugin. But my cable still isnt fixed. Just about the worst customer service Ive experienced in a long time! Just another site service electric birdsboro internet outage The following are the dates of these visits and the resolutions. Leave a message in the comments section! It is the property owner's responsibility to maintain their property, which includes trees/hedges and other foliage such as vines. Service Electric Cable TV & Communications. For 8+weeks, Ive had issues with my cable. You also have the option to opt-out of these cookies. Service Electric Cable TV, Inc. (SECTV) is a cable television company serving eastern Pennsylvania and western New Jersey. ******** ***** and a male person called our office to order install of services on May 26, 2020at *** ** **** **. eero uses multiple access points and TrueMesh technology to cover your entire home in powerful and reliable WiFi. THE NEW TENANT IS NOT ALLOWED TO PURCHASE SERVICE AND THEIR CHILDREN NEED INTERNET FOR THEIR HOMESCHOOLING. All rights reserved. Continue. Our goal as parents is to keep our children engaged. On 10/07 my Internet was disconnected because he canceled it. Try visiting the following official links: Service Electric Cable TV & Communications, Looking for something new to watch? Browse our most popular bundles and you can save on your Internet, TV, and Phone services. @SENetworkTV @Musikfest @sectv Literally was down there all week and saw nobody to ask for them so I'm disappointed to say the least, @sectv Why cant you fix this internally? We have 2 cable runs in our house to our cable modem/router. Preparing fo https://t.co/AyGyMxTQKx, ? This application requires internet access. Tonight's game against the Worcester Red Sox is scheduled to start at 7:00 PM on SEN2/502 HD, but tune in at 6:30 PM for our "Inside the Pig Pen" pregame show! See how you can use Pingdom to monitor your website. Then when calling them back at the next call, leaving my cell phone number as a call back number they still called the house number!!!!! Are you going to pay for my missed work? We have asked a number of times for a 8 month credit ($179.45 x 8) to compensate for my loss of wages for having to leave work to meet service technicians at my home, data cell phone fees accumulated since my children and I had to use hot spots to participate in their online schooling and meet our responsibilities, and physical therapy medical charges accumulated since I could not complete my exercises needed to heal personal injury because that time before 7AM in the morning was spent on the phone with off hours technical support. Learn more about the ACP. February 1 - appointment cancelled by customerFebruary 11- replaced trunk cable, re-core feeder, splice trunk cableApril 10 - replaced ground connector and customer educationApril 19 - replaced in-house splitter and replaced connector at tapApril 21- changed tapApril 22 - replaced cable inside, redo workmanship, replaced modemApril 26 - other, customer educationApril 27 - no problem found. All instruc https://t.co/s4nMWLaQio, NEVER OPERATE A GENERATOR INSIDE YOUR HOME. For what we pay for internet the service is awful can't wait until @sectv can move into where I live. We were on the phone for over half an hour, with no result. Email Us. The city of Birdsboro covers a significant amount of space and is home to a population of more than 5,000 people. @sectv Going on about a week and a half strong now of internet service that cuts out for several hours out of the day, @sectv @Bree_AnaMorgan @Cutch35 Will anybody answer customer service on the internet side????? Frustrations? Watch the video to learn how to enhance your home Internet experience. No internet since 3:50am and all customer service representatives are busy. Please, BREAKING NEWS - YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface. Our website uses cookies to give you the best user experience. Sign up for our newsletter. Lots of giant dead trees around here. The best at ripping off their customers. Currently the subscriber has only 2 of these adapters and our recommendation for proper coverage of the home is 3 adapters. We requested a copy of herlease and photo ID to verify identity. to 1000 Mbps, Verizon Home Internet Are you experiencing issues or an outage? At the moment, we haven't detected any problems at Service Electric. Depending on which plan you select, you could enjoy download speeds as high as 50 Mbps. Affordable monthly price with no contract, Streaming video in UHD on multiple screens. At this time, weare exercising our right until this situation is resolved. Outages. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. 1) service call for no internet - tech came out and replaced box that was all no trouble shooting or anything was there 10 mins ( called back an hour later still no service) After 20 years time to move on. RCN will be installing service tomorrow morning, the next time I speak to @sectv will be to cancel services. ****** ***** (complainant) is the landlord of the service address in question. This is a live broadcast of Internet statistics, as collected by Pingdom from users across the world. Send Email.