After extensive research and analysis, Zippia's data science team found the following key financial metrics. window.__mirage2 = {petok:"OIlyItzY6v9IlPgiuldRvuqrphTBo17ERGcGXSXaXi8-1800-0"}; The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. In 2022, Ticketmaster has an average Monthly Active User (MAU) of 113.6 million users. The annual revenue of Ticketmaster varies between 1.0B and 5.0B. [29] In 2009, Ticketmaster released a digital ticketing system that required customers to prove their identity prior to purchase. The increasing trend of using the Internet for bookings and reservations is expected to significantly bolster the market. Supplemental Operational and Financial Information. This cookie is set by GDPR Cookie Consent plugin. Ticketmaster annual revenue for 2022 was $16.7B, a 166.11% growth from 2021. [82] Smith priced tickets for the Cure's concerts for as low as $20, but Ticketmaster charged fees that equalled more than the price of the base ticket. See for yourself. The 2022 FIFA World Cup is scheduled to be staged in Qatar; this is likely to provide an impetus to service providers in the country. [111], For the Eurovision Song Contest 2023 in Liverpool in May 2023, the European Broadcasting Union (EBU) and the host broadcaster BBC partnered with Ticketmaster. These cookies will be stored in your browser only with your consent. The number of employees ranges from 5.0K to 10K. It looks a bit crazy, doesn't it? Data delayed 15 minutes unless otherwise indicated (view delay times for all exchanges). In 2022, Ticketmaster sold most tickets in the US, with 84.33% of the tickets. He hasn't managed a company one-fifth Ticketmaster's size. [97] Due to the criticism, Ticketmaster Mexico released a statement through their social networks apologizing and saying that "the inconveniences in the accesses were a consequence of the presentation of an unprecedented number of fake tickets, which caused an out of the ordinary agglomeration of people and an intermittent operation of our system". He said in a press conference on November 16 that "a lack of competition [for Ticketmaster] has led to a poor experience and higher prices for consumers. They are re-designing their websites and developing mobile applications and enhanced online event ticketing software to offer a user-friendly booking experience. Ticketmaster also owns and operates TicketWeb, a ticketing website geared towards independent venues. [73][74] In a related case, Ticketmaster filed suit against its liability insurance carrier, Illinois Union Insurance Company, a subsidiary of ACE Limited, in 2010 for failing to aid in its defense in the 2003 suit. Replay. The band said they were protesting Ticketmaster's ticket fees, while Ticketmaster argued that the band was taking revenue from venues and promoters. RT=Real-Time, EOD=End of Day, PD=Previous Day. Daniel is leading the development of SignHouse's product, as well as strategising how else the company can reach its main mission: empowering 100M+to use the world's most efficient document organisational tools. Launched in 2013, TheTicketingBusinessNews is owned and delivered by Xperiology the UK-based events, publishing and marketing agency dedicated to sports, arts and entertainment. In a single month, Ticketmaster normally makes close to $1.4B in revenue. Get our 2-minute email updates that we send to 1,000s of people. Find top employees, contact details and business statistics at RocketReach. The ongoing pandemic has forced telecom operators worldwide to test their network resiliency and revisit their planned investments, especially in 5G technology. Ticketmaster immediately published a statement saying they are working to fix the issues "as the site was unprepared to accommodate the sheer force of hundreds of thousands of Swift fans",[86] and subsequently reported that "hundreds of thousands of tickets" had already been sold and rescheduled the remaining onsales to a different time, including the Capital One onsale to November 16. This cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality. "[65] The company acknowledged it has "facilitated the quiet transfer of concert tickets directly into the hands of resellers through the years, though only at the request of the artists involved. 9% of Ticketmaster employees are Black or African American. Following the widespread criticism of the company's handling of the pre-sale of Taylor Swift's The Eras Tour in November 2022, the Department of Justice began a formal investigation into Live Nation Entertainment on the grounds of monopoly, antitrust law and consumer rights violations. [36], Typically, fees added to a ticket's face value have included:[37][38][39], As the Los Angeles Times has explained, "the 'service fee' is intentionally kept separate from the list price for two reasons: to make the base price of a ticket appear more affordable, and to create the impression that only Ticketmaster pockets that fee. Organizers are adding new categories to their events for attracting more customers. [77] According to FBI Assistant Director-in-Charge Williams Sweeney, "Ticketmaster used stolen information to gain an advantage over its competition, and then promoted the employees who broke the law. [99], On January 24, 2023, a three-hour hearing by the Senate judiciary committee,[100] titled "That's the Ticket: Promoting Competition and Protecting Consumers in Live Entertainment", to analyze "the long-simmering dissatisfaction over the 2010 consent decree governing the merger of Ticketmaster and Live Nation", was held at 10:00 am EST in the Hart Senate Office Building, Washington, D.C.[101] The hearing was telecast live. Language links are at the top of the page across from the title. Venue owners, concert organizers, and event organizers across the globe are selling VIP packages. This website uses cookies to improve your experience while you navigate through the website. This cookie is set by GDPR Cookie Consent plugin. [13], In September 2006, Ticketmaster President Sean Moriarty told NPR that Ticketmaster had lobbied several states to enact laws that would limit the ticket resale market to authorized companies. Your submission has been received! Additionally, offering seating preference to viewers, providing mobile tickets in the form of a barcode, and portraying a view of the screen/stage/ground from viewers preferred seat are some of the features offered to enhance customer experience and their position in the market. [36][42], In 2013, the jam band The String Cheese Incident gave fans money to purchase 400 tickets to one of its shows in order to resell them on its own site with fewer fees. They give fans fair and safe access to some of the best seats in the house. On average, there are more mobile users than desktop users on Ticketmaster. Knowing that every second there are 18 new transactions through Ticketmaster. Ticket purchases through smartphones and tablets are expected to witness a CAGR of over 7.0% over the course of the forecast period. Movies, music concerts, sports events, and stand-up comedy can be considered the backbone of the entertainment industry. 2023 Live Nation Worldwide, Inc. All rights reserved. Its headquarters is located at Beverly Hills, California, USA. The U.S. is estimated to witness significant growth over the next few years due to the greater presence of the tech-savvy population in the country with growing disposable incomes. For instance, they offer food at highly discounted prices at the event locations in a bid to remain competitive. Live Nation Entertainment annual revenue for 2022 was $16.681B, a 166.11% increase from 2021. //]]>. Get the full ticketmaster.com Analytics and market share drilldown here . [16] And finally, in that same January, Ticketmaster acquired TicketsNow, a ticket reseller in the United States, for $265 million. Vendors are also focusing on providing combination deals to patrons. The Ticketmaster Nederland annual revenue was $5 million in 2021. Highlights (year-over-year) Revenue Up 10% for the Quarter to $3.2 Billion Operating Income Up 27% for the Quarter to $172 Million Adjusted Operating Income Up 23% for the Quarter to $319 Million 73 Million Concert Tickets Sold for 2019 Shows, Up Over 4 Million through mid-July Sponsorship & Advertising Committed Net Revenue Up 18% Year-to-Date [41], Fee amounts vary between events and are dependent on the venue, available delivery methods, and preferences of the artist. Reconciliation to net income (loss) available to common stockholders of Live Nation: Net income (loss) attributable to common stockholders of Live Nation: $ 295,986 $ (650,904) $ (1,724,535) Accretion of redeemable noncontrolling interests (146,770) (19,771) 1,180: Net income (loss) available to common stockholders, basic and diluted, total . Customers, particularly in the Asia Pacific, have exhibited willingness to pay marginal Internet handling charges in order to avoid standing in long queues, which has positively shaped the market. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. We'd also like to use analytics cookies so we can understand how you use our services and to make improvements. Ticketmaster makes $45.7M in a day. As of February 2023, the company's market cap has grown to $18.23 billion; a 16% increase in just two months. The top traffic source to ticketmaster.com is direct traffic, driving 37.49% of desktop visits last month, and search is the 2nd with 31.75% of traffic. PDF. All venue types have strong show count growth, led by North America stadium and arena concerts.. Ticketmaster, which is owned by the entertainment giant, has seen operating income rise by 15% and AOI by 11%. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. The witnesses prosecuting Ticketmaster included Jerry Mickelson, the president of JAM Creative Productions; and Jack Groetzinger, co-founder of SeatGeek. [129][130][131] In 2008, Ticketmaster entered into an agreement with the National Football League (NFL) to manage its resale market on NFL TicketExchange. Earnings Webcast. Increasing viewership of sports has consequently boosted online ticket sales for sporting events. [62] Ticketmaster denied the allegations, saying it would examine its resale policies on TradeDesk, and that it "never allows ticket scalpers to buy tickets ahead of fans. The world of eCommerce for entertainment will be connecting, in-person at our 11th annual TheTicketingBusiness Forum on 18-19 April in Manchester, UK. You can change your cookie settings at any time. The cookie is used to store the user consent for the cookies in the category "Performance". Choose reports from a database of more than 10,000 reports. Key Ticketmaster user stats. Find out why thousands of people are moving to SignHouse for their digital signatures! Find out why thousands of people are moving to CalHouse as a Calendly alternative (100% free)! This cookie is set by GDPR Cookie Consent plugin. Ticketmaster annual revenue for 2021 was $6.3B, a 236.8% growth from 2020. Pay at Ticketmaster is significantly lower than some of its highest paying competitors, like Meta, Airbnb, and LinkedIn, which pay $155,739, $145,035, and $135,189, respectively. Grand View Research is registered in the State of California at Grand View Research, Inc. 201 Spear Street 1100, San Francisco, CA 94105, United States. If you do not claim your tickets by this date then they will be re-allocated", as a result many people had already booked hotels or the day off work in anticipation that they had already gotten the tickets. 2000 San Francisco California San Francisco Bay Area Private Subsidiary of viagogo Entertainment, Inc. Software, Internet & Computer Services Online Marketplace 7372 7373 NAICS listing http://www.stubhub.com/ Est. [98] However, PROFECO ordered that those affected not only be refunded the full cost of the ticket, but an additional 20%. Live Nation Entertainment annual revenue for 2020 was $1.861B, a 83.88% decline from 2019. Complimentary 10 hours free analyst time for market review, 3. Ticketmaster provides ticketing services in 31 countries and in 2019 delivered 115 million tickets internationally. We use some essential cookies to make our services work. Everybody starts on a free plan, and you can stick to it forever. [79], Ticketmaster and Live Nation has faced backlash for their dynamic pricing system and "platinum" tickets when tickets for Bruce Springsteen's and Blink-182's 2023 tours went on sale in July and October 2022 respectively, which saw fans of both acts criticize prices for random seats across the venue going for hundreds or thousands of dollars during pre-sales or right when tickets went on sale for the general public. After two rounds of ticket balloting remaining spare tickets were sent out to people who originally put their name down. The company has also faced scrutiny from the United States Department of Justice for retaliation against venues violating its 2010 10-year consent decree from the Live Nation merger, which has been extended an additional five years from 2020 through 2025. //