An ideal acceptance rate would be 100%, but in reality, it can range from below 50% to over 90%. With Uber Eats, if you get side tracked by the dollar amount, you can get sucked into longer and slower deliveries. While your Uber acceptance rate is somewhat important, its not necessarily vital to have a high acceptance rate to keep your job. Do you know what the reality of ignoring or declining trips to your accepting trips ratio means to Uber and their assumed logarithm? Uber Eats does not provide the delivery address on the offer. That's why the profit part is so important, that it comes down to what's left after the delivery. However, for some reason, Uber doesn't include the map in whatever pops up. To learn more about Tom, read his About Page! For most, the benefits are not worth the decrease in pay. Personally, I'm declining that sucker pretty quick because the chime is annoying, AND a new offer is more likely to come in quicker. Even if someone didn't tip at all, it doesn't hurt as much because your hourly rate is still reasonable and it's easier to overcome with the next delivery. Keep in mind that your acceptance rate is different from your cancellation rate. Penalizing drivers for not accepting offers could have expensive consequences for Uber. If you want to receive other offers quickly, it's far better to reject the offer than to let it time out. Okay, so which one is it? Why? The size of the acceptance field is also extremely large, taking up at least half of your screen. Unfortunately, there's a lot of incompetence in how Uber will manage individual deliveries. Even knowing your acceptance rate requirement doesn't help if they don't tell you your rate. Your Uber Eats acceptance rate doesn't matter. I keep coming across drivers taking every order uber throws at them, I feel like it's important to remind everyone every 2-3 months that the Acceptance Rate DOES NOT matter. To cancel a delivery, you can slide up from the bottom of the delivery screen. One concern we heard from this is that many drivers fear their acceptance rate may be too low, and Uber may deactivate them. Notice what's not in the thought process? How should I decide how often to accept or reject deliveries on Ubereats? I'm assuming they send him more offers because of this. There is no way to know for sure if the tip is hidden or what the additional amount will be. Here's the short answer. I'm a little amazed I was never deactivated. Always. The acceptance rate is the number of orders you accepted out of your last 100 delivery requests. Uber tells drivers that they should keep above an 80% acceptance rate, but "the closer to 100% the better." It includes the statistic in . It's not really tied to most of their incentive programs (Drivers who also do rideshare may be an exception). All rights reserved. The expected minutes on the offer screen can give you an idea of the expectation but it's never totally accurate. So you shoot for an average that is acceptable. Anything less than $20 an hour I consider to be a bad day. This is another common DoorDash trick that also applies to Uber Eats. Does acceptance rate matter? If you accepted 70 out of the last 100 offers, your acceptance rate is 70%. You don't know what the tip will be. It's really breaking down to an average of a $1 per hour difference for every minute that a delivery takes, no matter the offer value or anything else. What happens if I decline a delivery request on Uber Eats? Each of us has the right as a business owner to determine what in your business judgment is a good delivery. Jobs like DoorDash and Uber Eats are perfect examples, and both gigs let you deliver food in your spare time to make extra money. Here's why it's dangerous. The most important measurement when it comes to evaluating if a delivery was a good one or not is profit per hour. In most situations, a high dollar offer on Uber Eats means one thing: It's going to be a long drive. At this time it is only a test. This can even differ from market to market, so if you havent given being picky a shot, try it out for a week or two and compare it to your average earnings when you accept all or most requests. While your acceptance rate is somewhat important, its not necessarily vital to have a high acceptance rate to keep your job. It's important because being an Uber Eats independent contractor means you have agreed that you are providing services as a business, not as an employee of some Uber Eats job. However, for most markets and in general, there isnt a minimum rate to maintain. Before those changes, Uber didn't let you know much about the delivery. The second question is, how many of those offers pay enough to meet your price. The 1, 2 and 3 mile deliveries were paying around $28-$29 per hour. So you were still operating a little in the dark. What does this have to do with accepting or rejecting offers? I'm less inclined to believe that they do because I just don't feel them pressuring drivers at all when it comes to acceptance rate. This means that maintaining a high acceptance rate is no longer necessary to qualify for promotions or bonuses. Uber Eats doesn't tell us what they consider to be low ratings. And they told drivers how much the Uber Eats pay would be. Keep in mind the thing I've said a number of times: delivery offers are a bid for services. How do we know for sure? Despite this being a common misconception, understanding why ratios don't matter can save time and money for drivers seeking optimal efficiency! For instance, the $4.50 delivery offer in the screenshot above likely had a tip of around $2 to $2.50. If it's fairly accurate, that is in my mind THE best way to evaluate whether accepting or rejecting an Uber Eats offer makes sense. Personally, overall I prefer Uber Eats over Doordash. Please read our disclaimer for more information. Determine a minimum hourly rate, break that down into a per minute rate, and the decide if an offer meets your minimum. Uber Eats doesn't have a minimum acceptance rate. For me personally, there are two scenarios where cancelling is a big deal. Update: As of late 2021, Uber Eats has been testing a new tactic that IS related to acceptance rate. Fortunately, it really doesn't seem to matter how they calculate it. However, you can choose the ones that are profitable for you. You don't know if you will get a tip. While Uber Eats doesn't show the acceptance rate any longer, it's fair to assume they still keep track of it. It just seems counter intuitive, doesn't it? When you think of it that way, Doordash, Grubhub and other delivery services are also your customers. All in all, play around with your options and weigh the pros and cons and how they affect your earnings. It was still far from perfect. When you think of Uber Eats as a customer instead of as an employer, it completely changes how you look at delivering for them. But the thing about being an independent contractor is that the moment you accept an offer on Uber Eats, everything changes about your relationship with Uber. You can read more about my affiliate policy here, A map showing your location, the pickup location, and the customer location, A visual timer bar that lets you know how long you have to decide, The amount that the delivery is expected to pay, The estimated time to complete a delivery, The estimated miles that you will have to travel, The name and location of the merchant or local restaurant you will pick up from, The nearest cross streets for the customer location, 1 mile deliveries: $28.60 profit per hour, 2 mile deliveries: $30.28 profit per hour, 3 mile deliveries: $27.75 profit per hour, 4 mile deliveries: $17.05 profit per hour, 5 mile deliveries: $19.78 profit per hour, 6-7 mile deliveries: $22.81 profit per hour. If the customer did not add a tip when placing the order, the offer amount only includes the portion that Uber is paying the driver. Does Your Uber Eats Acceptance Rate Matter? If I'm waiting more than five or ten minutes between good offers, that's usually a sign that my price is too high for the conditions at that moment. That's due to the always on top feature. We'll offer you this much money. r/UberEATS Double payment clawback . Swipe up from that restaurant information to reveal the following screen: You'll notice the red circle with the white triangle next to the Start Delivery button. Get exclusive content delivered right to your inbox. However, I did find an extremely secure phone holder for my bike by Quadlock. I took my last 100 Uber Eats deliveries and sorted them every way I could think of. Uber Eats will send a lot of requests to you. Uber calculates what they think the best route is to complete the delivery. At this point it appears to be a test. You'll see a triangle at the bottom left that you can tap on to report an issue. Drivers can often estimate if there was a tip and how much the tip was based on the total dollar amount. With the way that the delivery app pops up when you receive an offer, especially on Android phones, it's very easy to have the offer pop up on you while you are doing something else on your phone. If you get 100 requests that make $5 each, youve made $500, but if it takes you 45 hours to earn that, youve just made $11.12 an hour. Make good business decisions. This leads to happy customers and more orders going out because things are being done faster. When a customer adds a tip when placing the order and then deletes it afterwards, that's known among drivers as tip baiting. Drivers that stick to $1 per mile on Doordash often get hung up on very slow nonprofitable deliveries. Again, when you KNOW your averages, the times where you underestimate will be offset by the times that you get more than you thought. There are far to many requests that work out less than $15/hr to keep acceptance levels high. Then it drops off. That depends on how often a delivery offer might meet that pay. Uber Eats does not display the tip separately. Usually on eats 40-50% of earnings is from tips and the minimum payment is 2.50. However, that doesnt mean that you get nothing for having a high acceptance rate. If my rate was 70% or higher, I would qualify for Uber Pro, and Id get things like discounts at 7-11, help with health insurance, vehicle discounts, and a lot of other things. In my contract, it states you acknowledge that your repeated failure to accept User requests for Delivery Services while you are logged in to the Provider App creates a negative user experience for Users of Uber's technology platform. PSA: Acceptance Rate Does not matter. You can read more about Ron's story,, background, and why he believes making the switch from a career as a business manager to delivering as an independent contractor was the best decision he could have made. Even still, now you had some ideas of what you were getting into. I mean, youre probably going to have a low acceptance rate because youre cherry-picking orders that are worth it. As you deliver more and more, you get to know the restaurants that are most likely to have a long wait time. Using the 50 cent rule, doubling the pay comes out to 21. As a driver, your ultimate goal is to make as much money as possible. Perhaps the most important thing you should know as an Uber Eats delivery driver is that you are not an Uber employee. At some point you have to say yes to something. Learn why it was the perfect career move, and how it all led to the Entrecourier website. I didn't know the restaurant, the distance to the customer or how much I was going to get. We'll look a bit more in depth into acceptance rates for Uber Eats. If I don't think I can make close to 50 cents per minute, I'll reject it. Now you can see your Uber Eats acceptance rate in the profile section of your Uber driver app (click the top left corner of the Driver app, then click on your profile picture). Though its true these companies make a big deal of your acceptance rate, constantly telling you when its low, and to get it up for added benefits, for the most part, as a driver, your acceptance rate does not matter. Ultimately, you have to look at the estimated minutes with a wary eye. Should I Deliver on Christmas for Doordash, Uber Eats and others? A $5 offer was far more likely to take well north of a half hour. You have to continue to do what makes sense for you. A due time is never displayed for drivers. 49 Uber Eats Tax Deductions (and How to Know If You Can Claim Them), My Public Comment on the Department of Labors Proposed Independent Contractor Rule, Blogger Tax Deductions: Business Expenses for Content Creators. All platforms like to remind their drivers that a low acceptance rate is bad for business. Once you reject a delivery, the Uber Eats driver app returns to the ready screen. I do not believe in just quitting Uber Eats and moving to another platform. Ron has been quoted in several national outlets including Business Insider, the New York Times, CNN and Market Watch. Fifty cents a minute comes out to thirty dollars per hour. Doordash Taxes Made Easy: The Complete Guide for Dashers by a Dasher. No. In fact it's very easy to do so. The good news is, Uber Eats provides a lot of details on their offer screen, and that helps make good business decisions. It is based on your most recent 50 offers. A $3 delivery sounds horrible, but if you can do six of those in an hour, those same 6 hours paid you $98. To maintain its high standard of service, Uber Eats pays special attention to its acceptance rate - that is, the percentage of orders that are accepted by restaurants. At the time I was working more off of a 40 cent rule (I've raised my price since then). Then I'll write that down along with Uber Eats' estimate. Please include attribution to EntreCourier.com. This too happened often on bike deliveries. 49 Uber Eats Tax Deductions (and How to Know If You Can Claim Them), My Public Comment on the Department of Labors Proposed Independent Contractor Rule, Blogger Tax Deductions: Business Expenses for Content Creators. There is no requirement to accept a delivery, but once you accept your agreement goes into affect. You have my pledge that I will give you my hones opinions when reviewing products and services, regardless of any potential revenue. They don't even publish your acceptance rate. Or Completion Rate? As I've mentioned, I've had several times where I unintentionally accepted an offer, either by bumping the screen, or by the screen popping up when I'm in another app. Because I never trusted bike phone holders, I often kept my phone in my pocket. The other thing is, if any one platform is slow, I've got the other platforms ready to go so if Uber Eats does slow down, I can grab a Doordash or Grubhub order. Sometimes I wonder if it's related to my rejecting orders, though there are some of those times I'm taking a pretty high percent and it still happens. A long distance delivery that doesn't get a tip is more disastrous, because you've lost 30-45 minutes, maybe more, and it's harder to make up. Indeed, I'm usually accepting 25% or less of the delivery requests I receive. How Much Money Can You Make With Instacart? All I worry about is whether the combination of delivery turnaround times and pay make it a profitable offer. Uber Eats does hide any part of the tip that is over $8.00. That link is an affiliate link from Amazon. What that means is that legally, they cannot require you to accept specific delivery offers or even a specific number of deliveries. This post may contain affiliate links. There was a time when Uber was doing a trial where they'd not display as much information if you had a lower acceptance rate, but to the best of my knowledge that has . Now you've agreed to an offer, and that's a binding agreement. The best practice is, once you've accepted a delivery, it's best to see it through if it is at all reasonable to do so. I know that he accepts a lot of s*** orders and basically anything that comes his way. The thirty seconds or so that you wait for it to time out is thirty seconds that you can't be receiving the next offer. Uber Eats has told some drivers in a select few markets that they will no longer provide up-front delivery information, Uber Eats delivery cancellation rate help article, Doordash, who is very transparent about their completion rate policy for Dashers. A common rule many DoorDash and Uber Eats drivers follow is to accept orders that pay approximately $1 per mile. That's my primary consideration. If the customer added a tip when placing the order, the tip amount is included in the offer but the offer is not broken down. Do Bloggers and Content Creators Have to File Quarterly Taxes? What happens if you decline too many delivery offers on the Ubereats driver app? But, what do other food delivery drivers think about this topic? In some markets with the Uber Pro rewards program, you need to maintain a certain acceptance rate to qualify. If you haven't delivered for Uber Eats lately, you may not recognize their offer screen. One of the best practices to this is to disable always on top permission after going available on the app (you can't go available with it disabled). For example, if you receive 100 order requests and accept 75 of them, you have a 75% acceptance rate for Uber Eats. Realizing his experience could help other drivers, he founded EntreCourier.com to encourage delivery drivers to be the boss of their own gig economy business. Extra Reading How To Make 400 Dollars A Day. The map was not available so I didn't know how far I was going. Uber Eats for over 5 years and have consistently maintained a low acceptance rate, you can also cancel orders after you accept them, M1 Finance Referral Bonus Step-By-Step Guide, how to earn your free stocks using Webull, step-by-step guide on how to earn your Chime referral bonus, Check out how to earn this big bonus here, SoFi Money Referral Bonus: Step By Step Guide, in-depth guide on how to set up these accounts, Upgrade $50 Referral Bonus Step By Step Directions, step-by-step guide on how to earn your Current Bank bonus, Check out my post on how to easily open a Novo account, Check out my step-by-step guide to learn how to earn this bonus, paid off $87,000 worth of student loans in just 2.5 years, Netspend Account Bonus ($40 + 5% Interest Savings Account), Insight Card: A Step-By-Step Guide to 5% Interest, Netspend Account: 5% Interest Savings and $20 Signup Bonus, The Ultimate Guide to Bank Account Bonuses, Bird Charger and Lime Juicer Side Hustling As An Electric Scooter Charger, My Postmates Review: Getting Paid To Bike Around Town, I Quit My Job Rejecting The Clear Career Path And Going Out On My Own, Barista FIRE: Not Quite Financial Independence, But Pretty Close, The Reverse Latte Factor How You Can Side Hustle Your Way To Financial Independence, Where To Get 5% Interest Savings Accounts Now That Insight Is Gone, Over 600,000 Miles Earned In One Year A Recap Of My First Year of Travel Hacking. The best way that I've found is to set a price. If you know your averages, you have an idea what to expect. Uber speaks often about the policies for your city, but they don't give you specifics. The same thing if you actively decline an offer. The final pay amount will be different either if part of the tip was hidden or if the customer added, deleted or changed the tip after the delivery is done. You don't know where you stand. As such, the acceptance rate is an important factor that can make or break a . A strategy for maintaining and increasing profits when Delivery apps are slow, Delivering Catering Orders on DeliverThat with CEO Aaron Hoffman, He left a career as a business manager to deliver full time for gig economy apps like Uber Eats, Doordash, Grubhub, and others. That's when I developed the reverse cherry pick idea. I'd rather they go after the high dollar orders because, for the most part, doing so will leave the better offers for me. How do we know acceptance rate doesn't matter? 2023 The Rideshare Guy. But the question is, how does accepting or rejecting orders on uber Eats work? Every time I do this, I regret it. The clear answer is just no. If Uber Eats sends you an offer while you're still active on a delivery, you'll only receive the half screen order details without the map. There's an interesting pattern here. Checkout: Tom is a full-time blogger and freelance writer with a passion for side hustling, passive income, and the gig economy. That offer will give you details about the delivery, with options to accept or decline.
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