which of the following exemplifies a service?

The process used by the third party in the given scenario is referred to as: The child labor provisions of the FLSA set the minimum age for hazardous occupations at _____ years. system stand for? Skill: Concept Which of the following is typically classified as a regular benefit? Skill: Concept combinations of goods and services. Answer: A D) place C) specialty c. Complex compensatory systems and a variety of delivery systems. B) corporate image A) Brand equity Skill: Concept We can expect more collaborations like this to emerge as universities leverage their research capabilities and policy leaders seek out new ideas to tackle global problems. Difficulty: Moderate, ________ are industrial products that aid in the buyer's production or operations, including Opinions expressed by Forbes Contributors are their own. It was opened in 1964. c. Ensuring that birthing preferences are on file and available when a laboring mother comes in AACSB: Application of knowledge Difficulty: Easy, How do consumers perceive products? Found in Virginias coastal town of Chesapeake Bay and Eastern Shore, blue crabs are delicious seafood that is cooked in different ways in numerous hotels. Which of the following exemplifies a service? It crosses over and underwater where the Chesapeake Bay meets the Atlantic Ocean. Virginia is also known for its weird, whacky laws. a brief of which. and services, product lines, and product mixes. E) refrigerator In Colonial Williamsburg, you can step back into history literally. The Cougars' 10 Penn Relays titles is the most all-time at the relays. E) place Why were the promises of the Bolsheviks appealing to the Russian people? Read on and see how many you can tick off the Oh, I knew this! list. Difficulty: Easy, ________ are a form of product that consists of activities, benefits, or satisfactions offered c. Apologize to the patient for the error, and indicate that discipline has occurred. Difficulty: Moderate, Marketing mix planning begins with ________. A) corporate image Objective: LO 8.2: Describe the decisions companies make regarding their individual products and services, product lines, and product mixes. Answer: The distinction between a consumer product and an industrial product is based on the purpose for which the product is purchased. D) brand name It was saved in the 1850s by Ann Pamela Cunningham and the Mount Vernon Ladies Association. 1 : to show or illustrate by example anecdotes exemplifying those virtues 2 : to make an attested copy or transcript of (a document) under seal 3 a : to be an instance of or serve as an example : embody she exemplifies the qualities of a good leader b : to be typical of a dish that exemplifies French cuisine Synonyms demonstrate illustrate instance and services. Skill: Concept REF: Page 423 TOP: AONE competency: Knowledge of the Health Care Environment, Which of the following activities would represent a customer-friendly approach in a healthcare setting? As the nurse in this situation, it is important to: D) luxury C) support services The assimilation is . employers must pay whichever wage is higher. E) Supplies and repair services total output produced divided by number of Full Time Equivalents. According to the 1986 amendment to the Age Discrimination in Employment Act (ADEA): most employees cannot be forced to retire at a specific age. With that in mind, lets work together to create a better world for future generations. He even added a line of various grades of personalized stationery and business cards. 2 Alex, a graphic designer, suffers from a terrible headache while at work. Difficulty: Moderate, Which of the following is true with regard to services? 2003-2023 Chegg Inc. All rights reserved. In this A gourmet dessert maker starts a rewards program for sales clerks who provide excellent customer service. The nurse manager analyzes the data from the patient satisfaction surveys. This equipment is highly effective, but the club members could be injured if the equipment is not used correctly. Falling levels of education among the public. E) tech support and warranty Virginia has eight mountain ranges, with the tallest mountain being Mount Rogers, at 5,729 feet. *This article may contain affiliate links. B) Services are a form of product that consists of activities, benefits, or satisfactions offered for D) internal AACSB: Application of knowledge A service orntation needs to translate caring into appropriate, timely action that meets the needs of patients. Among other things, it is called the 'Mother of Presidents' and the 'Mother of States'. AACSB: Analytical thinking Objective: LO 8: Define product and describe the major classifications of products and Today, Virginia peanuts are considered among the best in the world. c. Identifying community support groups. Include the mistake on the nurse's performance appraisal. Four out of the first five Presidents were from Virginia: George Washington, Thomas Jefferson, James Madison and James Monroe. Answer: TRUE Chapter 8 Products, Services, and Brands: Building Customer Value, Which of the following is true with regard to products? The tomato-based stew generally has local vegetables and small game, such as chicken or rabbit. B) internal AACSB: Application of knowledge Adventure learning. E) feature and design services. For full information, please see the disclaimerhere. d. A children's preoperative holding area is initiated in response to requests from families and nurses who care for them.. ANS: D a fifth of which. The concept of medical homes encompasses the idea of multifaceted medical homes that provide a usual source of health care. services. Mollys supervisor then reprimanded Molly and recorded the incident in her file. services. Difficulty: Moderate, ________ are consumer products and services with unique characteristics or brand A) an actual product AACSB: Application of knowledge She assists top-level management in making business decisions and setting . Its mailing address is in Washington though and explains the confusion. celena85031 celena85031 01/16/2019 Consider the UNs Sustainable Development Goals (SDGs), which rely on a collective effort from many different actors, or the forthcoming Leadership Impact Festival hosted by Henley Business Schools Centre for Leadership and the Alumni and Development Department on June 1. ad campaigns to help sell its products. Answer: B services. C) furniture He exalted his fellow countrymen to adopt a defensive stand against the crown, and fight for American independence. C) place marketing REF: Page 415 TOP: AONE competency: Knowledge of the Health Care Environment. A nurse is admitted to a psychiatric unit. Objective: LO 8: Define product and describe the major classifications of products and grace sherwood is a direct ancestor of mine. A manager approves an employee's request to extend his hours on Monday through Thursday so he does not have to work on Fridays. Answer: C This is an example of ________ marketing. The interesting thing about this new role is that it combines Arderns governmental policy expertise with the universitys research capabilitiesindicative of a closer partnership between academic institutions and policymakers. MANHATTAN BEACH, Calif., April 28, 2023 /PRNewswire/ -- As part of its commitment to support the communities it serves, Kinecta Federal Credit Union exemplifies what it means to be invested and. C) core customer value Answer: B AACSB: Analytical thinking Skill: Concept, Answer: C AACSB: Analytical thinking Skill: Concept, Answer: A AACSB: Application of knowledge Skill: Concept, Answer: C AACSB: Application of knowledge Skill: Concept, AACSB: Analytical thinking Skill: Concept, Answer: E AACSB: Analytical thinking Skill: Concept, Answer: B AACSB: Application of knowledge Skill: Concept, Answer: A AACSB: Application of knowledge Skill: Concept, Answer: E AACSB: Application of knowledge Skill: Concept. B) Product quality Answer: FALSE B) performance and conformance It is also on these hallowed grounds that the graves of two presidents are found: John F Kennedy and William Howard Taft. example of ________ marketing. He gave the speech in the background of simmering tensions against the crown. The singer who had the whole world grooving to his feel-good, uplifting song Happy hails from Virginia Beach! As Helen Gordon, President of Council at the University of Reading, said in a statement, Science is fundamental to every part of our lives and our future. Answer: B services. Ruben extended his writing utensil lines to include quills, felt-tip pens, and multiple-cartridge pens that write in different colors. A) candy B) laptop C) hair salon D) car E) laundry detergent Answer: C AACSB: Analytical thinking Skill: Concept Objective: LO 8: Define product and describe the major classifications of products and services. A) Shopping products Answer: Anything that can be offered to a market for attention, acquisition, use, or consumption that might satisfy a want or need is known as a product. Theres a lot to do on the plantation estate walking through the lush gardens, visiting the museum, fine dining, and even shopping! A) unsought He has won 13 Grammys. 9. a. B) capital item D) selecting the right channel for distribution of the product Complete the sentence by writing the correct form of the word shown in parentheses. Warning: TT: undefined function: 32 E) person C) major purchases such as elevators An excludable and rivalrous good simply means a private good, and of the given options, only the pair of shoes suits this category. _____ require that managers directly evaluate the performance levels of their employees against one another, and these evaluations an provide useful information for performance management. A) fast food AACSB: Application of knowledge E) laundry detergent This is a 5,000-acre park that witnessed two major civil war conflicts the Union and the Confederates faced each other off in 1861 and 1862. Objective: LO 8: Define product and describe the major classifications of products and D) brand name Skill: Concept and services, product lines, and product mixes. Limited health insurance. 19 Screening & Referral, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses. a couple of which. A) Unsought products C) Capital items study for advanced degrees outside of their regular work schedule, A/an __ is a sequence of work related positions a person occupies throughout life. REF: Page 414 | Page 415 Skill: Concept Objective: LO 8: Define product and describe the major classifications of products and B) Unsought products Objective: LO 8.4: Discuss branding strategy -the decisions companies make in building and managing their brands. Difficulty: Easy, Which of the following is NOT a category of consumer products? Difficulty: Moderate, Lubricants, coal, paper, and pencils are examples of ________. 1 The complexity of the healthcare environment for consumers is increased by: __ questions are also known as probing questions and followed-up on primary questions. L.N.Gumilyov Eurasian National University, Jomo Kenyatta University of Agriculture and Technology, Kwame Nkrumah University of Science and Technology, Accountants in Business (ACCA) (UPSA-ACCA AB), Introduction to Organic Chemistry (SCH100), Avar Kamps,Makine Mhendislii (46000), Power distribution and utilization (EE-312), Illustration on the accounting cycle FOR USE, Chapter 5 - Test bank of Management Information Systems, 14e (Laudon), Linea DEL Tiempo Historia DE LA Psiquiatria Y Salud Mental, Garrison 15 TH Edition CHPT 12 Decision Making Solutions, Assignment 1. A community college program in solar panel installation partnering with solar panel installation companies providing internships. ANS: B Difficulty: Moderate, If a consumer purchases a new flat-screen "smart" television which can connect to services As with the cheeseburgers, there are other contenders who claim to have invented the Brunswick Stew, Georgia being the other claimant. Skill: Concept Answer: C E) a basic product A(n) _____ shop is an arrangement that makes workers who dont join a union to make payments equal to union dues and fees to get union representation services. AACSB: Analytical thinking A) internal B) convenience This is best classified as: The _____ allows the rater to mark an employees performance on a continuum indicating low to high levels of a particular characteristic. AACSB: Analytical thinking Product mix depth refers to the number of versions offered for each product in the line. Service companies can differentiate their service delivery by having more able and reliable customer-contact people, developing a superior physical environment in which the service product is delivered, or designing a superior delivery process. Because of his \rule{2cm}{0.1mm}, Jose was invited to a lot of parties. He did not want to worry about losing any money with market changes. One can explore a number of things, from Cherokee life to Southern Appalachians music. Answer: B AACSB: Reflective thinking Skill: Critical Thinking. Objective: LO 8: Define product and describe the major classifications of products and You recognize that the concept of medical homes: ANS: B Knowns as Americas Historic Triangle, Jamestown, Williamsburg and Yorktown are a treasure trove of history. And it is claimed that Virginia was the birthplace of both! At the second While studies and partnership with key informants are important sources of information in the design of services, engagement of the women through their neighborhood advocates may increase activation and resulting behavior. The total number of washing machines sold by an employee. services. intangible and does not result in the ownership of anything. Service perishability means that services cannot be stored for later sale or use. The fictional Kellermans Resort featured in the film is, in fact, the Mountain Lake Lodge in Pembroke! Advocacy means making known and defending and protecting the rights and interests of others, as well as ensuring the dignity and respect due to others. Perhaps Ruben's biggest added touch, however, was the addition of two salespeople who would work to explain the diverse array of products offered by Delgado, as well as nurture existing accounts. Answer: A manufacturer has four sponsorship options. A) computers and desks But let's face itwe face hundreds of competitors! AACSB: Written and oral communication The chief nursing officer is pleased with the nurse manager's strategy of improving patient satisfaction in the pediatric intensive care unit. Virginia ham is a culinary icon today, accorded a status like no other in Virginia. A) offer additional product support and after-sale services sale. services, and ________. Industrial products, on the other hand, are those that are purchased for further processing or for Skill: Concept GCD210267, Watts and Zimmerman (1990) Positive Accounting Theory A Ten Year Perspective The Accounting Review, Subhan Group - Research paper based on calculation of faults, Arab Academy for Science, Technology & Maritime Transport. Answer: The service profit chain links service firm profits with employee and customer satisfaction. The festival will bring together leaders from various sectors, including Manfred Boudreaux-Dehmer, CIO of NATO, to discuss and explore solutions for todays worlds pressing issues. In writing the patient satisfaction survey, the nurse manager is aware of the education levels of the families. identifying the accomplishments of government. Call attention to it by posting the critical incidents report at the nursing station. Virginia oysters are famous because of their diverse taste. d. Increased numbers of uninsured or underinsured. Objective: LO 8: Describe the decisions companies make regarding their individual products Using high-tech-high-touch approaches. The Pentagon is huge with 6,500,000 square feet of office space building! It doubles up as a fundraiser for the local volunteer fire company. D) Capital items Had the swim taken place this year, it would have marked the 95th year of the Chincoteague Pony Swim. Objective: LO 8: Define product and describe the major classifications of products and services. Difficulty: Easy, The augmented product is the actual product plus the various services and benefits offered Skill: Concept use in conducting a business. Objective: LO 8: Define product and describe the major classifications of products and Objective: LO 8: Define product and describe the major classifications of products and D) features a. Web-based applications Difficulty: Easy, Product attributes include all of the following EXCEPT ________. Ruben built a company reputation on the manufacturing and distribution of a variety of wooden writing utensils with customized engravings. Difficulty: Easy, What is the core customer value a customer might purchase when buying Urban Decay Skill: Concept A gourmet dessert maker wins an award for outstanding customer service. Brands also say something about product quality and consistency buyers who always buy the same brand know that they will get the same features, benefits, and quality each time they buy. Difficulty: Moderate, If a consumer purchases a new flat-screen "smart" television, what is the augmented B) finding a suitable promotion strategy for the product E) Product positioning This chain consists of five links: internal service quality, satisfied and productive service employees, greater service value, satisfied and loyal customers, and healthy service profits and growth. Answer: C Answer: Branding helps buyers in many ways. Advocacy means defending the rights and interests of others and, in this situation, the right of a patient to receive care, as determined by standards utilized in a critical pathway. Simply being employed in an environment where this might be a focus of practice does not necessarily ensure that advocacy is actually occurring. A gourmet dessert maker starts a rewards program for sales. If a states minimum wage is higher than the federal minimum wage, _____. A) variety of collections D) Specialty items improving the quality of products, services, and business processes. The nurse's failure to follow the regimen indicates: At the Texas Invitational, graduate Priscilla Adejokun finished third overall in the hammer with a throw of 59.71 meters on her last throw of finals. ", In designing a program for young adults regarding safe sexual practices, which of the following might reach the greatest number in your target group? E) negative brand equity Using a Health Literate Care Model involves weaving health literacy strategies into care by assuming that patients do not understand their health conditions or what to do about them, and then, subsequently assessing patients' understanding (Koh, Brach, Harris, & Parchman, 2013). Commentdocument.getElementById("comment").setAttribute( "id", "acc76fc1dbd35fff165d7ffa31fe6757" );document.getElementById("j157254df4").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. The National Database of Nursing Quality Indicators (NDNQI) is a national repository for unit-based quality data that can be used by organizations to benchmark the outcomes of care against those of other institutions (ANA, n.d.). d. The survey asks for a range of responses for the unit and the organization, with a focus on facilities, such as cleanliness and responsiveness of administrative services. LOS ANGLES - Saturday's Game 4 matine between the Los Angeles Clippers and Phoenix Suns did not go as hoped for the home team. In fact, internal marketing must precede external marketing. D) Consumer products c. Provision of immunization and addictions services and health screening services for women in the area. Right-to-work laws _____. AACSB: Analytical thinking AACSB: Analytical thinking Answer: A A) product labels A service orientation means delivering services in a manner that is least disruptive. Current discussions have focused on physician-directed care even though nurses in advanced practice are well suited to lead teams in this model. maximum value for her money, she plans to spend substantial time and effort in gathering B) Quality function deployment Which of the following exemplifies a corporate strategy? Q. Managers learn by behavior modeling, which involves: imitating the behavior of their own managers. compare carefully on suitability, quality, price, and style. Answer: D Skill: Concept E) Services are tangible product offerings whose quality can be easily measured. instance, Erica is planning to buy a(n) ________ product. C) Products are not meant for sale in the market. Within the Arlington National Cemetery stands the Tomb of Unknown Soldier memorial, marking the sacrifice of those brave soldiers whose bodies could not be identified in World War I, World War II, andthe Korean War. a. Finally, the consistency of the product mix refers to how closely related the various product lines are in end use, production requirements, distribution channels, or some other way. Skill: Concept Consumer products include convenience products, shopping REF: Page 412 TOP: AONE competency: Knowledge of the Health Care Environment. d. Put the medicine pouch on the shelf beside the bed. We can do this by promoting and encouraging collaboration between universities, governments and other stakeholders in order to drive progress on the most pressing global issues. The Southern third of this island is in Virginia while the Northern two-thirds is in Maryland. A company's market offering often includes both tangible goods and services. There are plenty more things to do in Manassas, so take your time to explore the area. Difficulty: Easy, Which of the following exemplifies a service? Answer: Individual product decisions involve: 1) product attributes, 2) branding, 3) packaging, 4) labeling, and 5) product support services. Answer: Student examples may vary. Nurses need to recognize the culture of their work setting, realizing that it may differ markedly from the culture of the consumer, and move beyond ethnocentrism to provide culturally competent care. b. Question 7. services. Working in a needle exchange program for individuals in an inner-city environment Objective: LO 8: Define product and describe the major classifications of products and Difficulty: Moderate, Rhodia invites tourists from all over the world to experience its pristine nature, clear skies, d. Empowering others by promoting self-determination The actor, producer and philanthropist is much loved for her roles in Miss Congeniality, The Proposal, Speed and Gravity. itself, is an example of ________ marketing. The most iconic Virginia Ham comes from Smithfield, which is called the ham capital of the world. Monticello is a 5,000-acre plantation that gives visitors a glimpse into the creative side of the former President, Thomas Jefferson. Early cognitive impairment. D) specialty products Objective: LO 8: Define product and describe the major classifications of products and Skill: Concept services. Objective: LO 8: Define product and describe the major classifications of products and AACSB: Analytical thinking For example, a nurse who is an expert clinician in a specialty practice area, when diagnosed with a serious chronic illness, may not have the appropriate background to make informed healthcare decisions.
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